The room was a Disability room, on the ground floor, on its own, and was larger than I had expected with a spacious wet room /toilet. The facilities, Flat screen etc. all worked well, and the bed was comfortable. The fact that the room was next to the Bar did mean that I did not need to worry about keeping quiet at night or early morning. I cannot sleep sometimes. One morning I had breakfast in the hotel and was pleased with the quality and variety available. The Hotel is central to almost everything, although the Old High Street is a bit of a walk. If you want a real old time pub, go to The Lion, but there are plenty of other drinking establishments. For Fine Dining, try The Cross on New Street, a Michelin Star restaurant. The staff at The Holiday Inn Kenilworth were helpful, efficient and pleasant, and I complement them on their ability to deal with everything thrown at them. Salud!

Gold taps and Champagne fountains! - Nothing. All was excellent.

Excellent staff - all very helpful and friendly, in particular everyone was very positive towards our little dog. Room was relatively spacious, if a little basic. The room was clean and comfortable - a great base for travelling around the surrounding area.

Air-conditioning was not working - this is the 3rd consecutive visit in 4 months and 3rd different room where we have had this problem at this hotel. It seems to be a problem throughout the building and desperately needs to be fixed. The food selection available through the bar is relatively limited - there is a 'proper' kitchen at the hotel, so the menu could feature more variety and could be a lot healthier.

My family and I stayed over Christmas and really appreciated all the special touches. A card from the staff, chocolate selection boxes for the children, mince pies available with the free coffee, and Christmas crackers to pull with our breakfast! The staff were very friendly and helpful. The location at the top of Kenilworth town centre and Abbey Fields, and not far from the castle, is super.

Our room was a squash for four people staying several nights, but we could have expected that for the price. Next time, we will probably get two rooms.

Superb breakfast. Everything you could want was available. Hot food was cooked to perfection. A nice touch too to supply paper bags so you could take something away to eat away from the hotel. Every member of staff we had contact with were very friendly, helpful and attentive. A credit to the hotel! Room was spotlessly clean and contained everything you could want. All public areas are attractive and inviting. Ample free parking. Excellent location in town centre with bus stop immediately outside.

Would have liked towel rails in the bathroom to hang towels on to dry. Nowhere to put them to dry. Shower for us was not powerful enough. Our room was near the lifts, one of which has a very squeaky door which could be continually heard in our room from about 6am onwards. Some of the hot buffet food at breakfast could be a bit hotter but appreciate that this is hard to achieve when a buffet.

Stayed just the one night while visiting Warwick University, very friendly staff and excellent location for the University. We decided to eat at the hotel as we had visited the castle in the day and we were all tired. Food was lovely and we all finished with clean plates. Both bar and waiting staff were friendly and attentive.

Daughters room had a problem with a non flushing toilet, but after a quick chat with reception she was quickly moved to another room a couple of doors down and got upgraded to an executive room. After that we had no issues with either room and many thanks to the staff for a quick and painless solution. 😁

I recently had the pleasure of staying at the Holiday Inn Kenilworth, Warwick, and I must say, it was a delightful experience from start to finish. The customer service was exceptional; the staff were friendly, attentive, and went above and beyond to ensure our stay was comfortable. Our room was well-appointed and featured a smart TV, which added a nice touch to our evenings. It was clean, spacious, and provided a relaxing atmosphere after a day of exploring the area. A special mention goes to Tom, who graciously allowed us a late check-out. This thoughtful gesture made our departure much more convenient and stress-free. Overall, I highly recommend the Holiday Inn Kenilworth for anyone looking for a comfortable stay with outstanding service. I look forward to returning in the future!

Staff everywhere in the hotel very friendly and helpful. Particular praise for Mac at Reception who guided us through the checking in and car parking processes together with our numerous questions about location/sites to visit, in a very friendly and helpful manner. Thank you. Room a good size, bed very comfortable. Breakfast choice very good, liked the option to order fresh omelettes at no additional cost - which were excellent.

Minor point (as it really did not impact our stay very much but..) The hotel has a music track which plays across the property, would like to have found a 'quiet' space in the public areas to sit and read, other than outside. (It rained a lot whilst we were there).

Delicious breakfast, great choices and served beautifully by the staff who were attentive, polite, friendly but not overly so. Emma, Pom (breakfast room) and Elsa from the coffee shop went out of their way to be helpful. Amy, Will and Dave on reception also very helpful, polite and pleasant, nothing too much trouble. The cleaning staff too, they were polite and patient and thorough - we stayed in two different rooms, one on our outward journey, another on our return and both were spotless The location was perfect for us with a dog, 5 minutes from a lovely park.

Just that the carpets could do with replacing or a rug doctor to cheer them up. There's nothing that the cleaners dedicated as they are can do to shift the effects of years of wear and staining with just vacuums ,

Staff were very helpful and aimed to please. Really friendly, professional, and solution focused. I am totally amazed by welcome for our pet! The staff we encountered at front of house and in the cafe went above and beyond.

We didn't like the fact a staff member came into our room despite us having a go greener panel on the door. We did not require housekeeping. There was a bit of confusion around a chair that was removed from our room. My concern was I had left all my work stuff open on desk. I wasn't expecting anyone to have entered the room. That was a bummer.

The rooms are very clean and tidy, tea & coffee making facilities, ironing board and iron, ok hanging area and shelves for clothes in the first room. Walk in shower with all Dove products for you to use in the bathroom. The breakfast was really good, buffet style with full English, continental, cereals, toast, yoghurt, whole fruits, pure juices, tea & different coffees from a machine. Also they had take away cups for the hot drinks.

We was in room 109 which was right over the bar, a little noisy but when the karaoke started I went and asked to be moved as we couldn't hear the t.v., it was like being in the bar ! The guy on the reception, I think Paul was really helpful and did say they dont normally use that room because of the bar noise. We got upgraded to 410, the other side of the hotel which they called an executive room. It was a bigger room with a super king bed, fridge, wardrobe, safe, heated floor and mirror in the bathroom which other than these bits was the same as the first room which was their cheapest room including breakfast. We only stayed one night and apart from the first noisy room which they changed straight away, we had no complaints. We had a good stay.