Great location- 10 minute walk from the rail station, 10 minute walk to the Minister, opposite one of the entrances to the gardens. Staff very friendly and helpful.

A bit on the pricey side for a room only, as breakfast was not included but probably to be expected as so close to the city.

The warm welcome on arrival and departure, and very helpful. The room was comfortable in lovely setting with a spacious modern bathroom.

Nothing

Our room was downstairs, it was a fairly quiet area. And the view from the window was lovely. As we were facing the gardens. Which is another positive, because we could walk through the gardens unless it was past 6pm. But then we would walk along the river Ouse, which is only like 3 minutes down the road. The room we stayed in was beautiful. We had everything we needed. And if we ever needed anything, the staff were very helpful and would do what it takes to help. You could have housekeeping each morning of you wanted , we chose not to. We could have also had breakfast each or any morning but we chose not to, because there were so many places we wanted to go in the city centre for food. And shopping of course. Reception printed off some recommendations of where to go for food, or drinks. It gave a list of restaurants, cafés and bars. Which was very nice of them. On the last day we had to leave our room by 11am. So we did. But our train wasn’t until 2pm. And the lady at reception offered to keep our bags until we needed to collect them, the train station was only at least a 10 minute walk. Depending on how fast you walk. On that note. Before our stay at Jorvik house, they gave me a call and told me about a shortcut we can walk through from the station to the hotel. Which again, was very helpful.

As much as it was really cool having a smart Tv (it had Disney+ and Netflix) the Wi-Fi wouldn’t connect to the Tv. So we couldn’t actually access any apps. And we couldn’t access certain channels or any radio stations at all. The bed was comfortable, don’t get me wrong, but the mattress wasn’t the best. It was a little too solid. Now, the mini bar says it’s included in the property… it didn’t mention however , that you have to pay for things individually. They leave a clipboard in there of the prices and what they are. They did have some good stuff in there I’ll give them that.

Excellent location on a quiet street adjacent to the museum gardens. Very good room size with free standing bath and very good shower. Very good tea/ coffee facilities with biscuits and sweeties available in the room and at reception. Good standard of decor and other in room facilities.

Throughout our stay the Wi-Fi was very poor. Staff tried to help by providing access to the separate hotel admin Wi-Fi but that was also very intermittent. We were advised that the situation was unusual… The main issue that we had though was the slamming of doors to other rooms. Easy adjustment to door closers would prevent this. It’s an old building but a little disconcerting that some walls had damp penetration. For the price we paid we feel that breakfast should be included.

This place is in an excellent location on a quiet street with a car park nearby and walking distance to the train station. You can cut through the museum grounds to town when the gates are open, otherwise its' a small diversion. There is a good pub at the end of the steet. Bonus. We were a group of 11 and we left our bags before and after check in which was very welcome. Beds were comfy and no noise outside during our stay, fridge and kettle in the room. Fan and hot water bottle too! All our group enjoyed the stay, thanks. Room 12 at the front was nice.

The only small negative I found,which was my fault, is that I did not realise there is no breakfast room although certain foods can be delivered to your room. We ate out as there are many decent places, The Star Inn was great.

Five minutes walk from York Minster and just ten from the Shambles meant it was a perfect location. Comfortable room but needed a bit of TLC. It was clean, comfortable and well heated so great value for money.

Couple of issues with repairs around the window and roll top bath which made what would have been a great experience just okay. Minor scuffs and stains which could have easily been rectified and improved the room a great deal. It was a wet and windy stay so we spent a fair deal of time in the room. It was a really pleasant place with great amenities but the devil is in the detail. Would still recommend highly at this price point and location and will certainly visit again.

We appreciated the warm and welcoming atmosphere, the beautiful decor, and the exceptional comfort of our room (number 2) the lighting was brilliant and dimming option . The pre-set heating was a welcome feature given the cold outside temperature. The well-stocked minibar, with clearly displayed prices, was a thoughtful touch. (Although we didnt partake). The shower and bed were outstanding; I slept remarkably well (I typically suffer from insomnia), a testament to the room's comfort. The spacious, clean wardrobe, readily available hairdryer, and the included fan (ideal for warmer weather) were all appreciated. We look forward to returning. The church just over the road was beautiful, and the gardens also across the road , which you could walk through to get to the city.

There was nothing to dislike; it's a wonderful guesthouse.

The moment we arrived the property gave off a warm, cosy welcome & the decor matched the vibe. The room was perfect for our visit to York - plenty of space for us as a couple & the bed was comfortable too. The little touches like the minibar & tea and coffee facilities are lovely - hot water bottle & fan also available which you don’t often get! The location of the property was perfect! Once we parked in the Marygate car park, we didn’t have to use it until leaving! Everywhere was within walking distance and easy to get to. We would definitely recommend Jorvik House to anyone! Thank you!!

Wonderful location just a 10 min walk from the train station and a 5-7 min walking distance from the York Minster. Beautiful Museum Garden just on front of the building. Nice new furniture, quite a large and comfy bed, cleverly equipped food corner. Intelligent and pleasant staff.

Really cold rooms whoch start to freeze when the temperature falls close to zero. I guess this is a problem for all Northern British locations but having just one radiator in a room is not enough.

Nice room with a nice big bath in the bay window. We brought candles to put around the bath and it was an absolute treat. Great location perfect for exploring York on foot. And make sure you book your parking space because they are good spaces at a good price but are very limited.

Some of the paint needed touching up and some walls needed repainting making it look tired and dirty looking in places. Despite the room being cleaned to a good standard. Banging in rooms close by from some maintenance work started quite early in the morning. It was a good job we wasn't planning to sleep in.