Breakfast was superb and the lad who was serving (I think he is the manager) was very professional and helpful.

Entertainment on the Friday night was really Lound and carried on to.after midnight. On the Saturday we made our way back to the hotel intending to have our evening meal there, but we're informed that there was no food available as there was a problem with the kitchen. Also we booked the deluxe room unfortunately the bed was extremely lumpy , think a upgrade on the mattress is required.

Staff is excellent. Friendly, welcoming and just plain nice. Location is ideal…directly across from the High Petergate into the old town and right next door to the York Art Gallery. Tons of restraints of all kinds all around. If you like Indian food 2 excellent ones less than 20m away. Easy walk from the train station…maybe 10 minutes and relatively flat with literally 2 turns. The room is well appointed and very comfortable. Bed was excellent…slept great! Towels are huge and soft! Breakfast was included in my stay and was delicious. Served 9-10 am which may cramp you early risers style. There is a coffee shop across the street if you need it and a Sainsbury less than 100m as well. Keep in mind…there is no lift so you’ll have to climb stairs to your room and there is no air conditioning (not that you need it in York except a few days per year. My room (#5) had a wonderful cross breeze between two windows and at night I had to close them. Shower a bit tricky for hot water but once you get it, it’s a great shower by UK standards! Also…it didn’t bother me at all but they do have Karaoke on Friday nights in the pub ( which is a proper pub) until about 11 and sometimes live music. Some may not like the volume, but it really wasn’t that bad (some of the singers were 😂). Just a heads up

Honestly it was exactly what I wanted and expected. I try to avoid chain hotels that are the same wherever you are. Unique places are for me!

I stayed in the Deluxe Ensuite with Bath and had an absolutely wonderful experience. I chose to travel on Thursday, without any late-night event, the room is thus quiet, we had a very restful sleep. The staffs were very friendly and accommodating, providing us with the best room available. The breakfast was made to order, fresh, and absolutely delicious. Because the building has a charming, historic feel, some of the facilities are a bit old. However, there are detailed instructions provided on how to use everything. Our bathroom was very spacious and has a bathtub, which was perfect for couples. It left a lasting impression on us. The location of the hotel is perfect – right in the city center, close to the York Art Gallery and within a 10-minute walk to all major attractions. It is also conveniently situated near plenty of great dining options. This was my first time staying in a traditional-style inn, with a pub downstairs and guest rooms upstairs, and it exceeded my expectations. I highly recommend this hotel to anyone visiting York.

I was very pleased with the room; the decor made me feel like I had stepped into an old British movie, fulfilling all my imaginations of the past. However, possibly due to the building's historic nature, the electrical layout differs from modern hotels. The charging outlets were a bit far from the bed, making it inconvenient to use my phone while lying down. Additionally, the trash bin in the room were a bit small. We bought a lot of souvenirs and had to compress the packaging waste to fit everything in the bin. The breakfast was incredibly plentiful. The staff made us tea and prepared a large bottle of fresh orange juice. The portions were generous, and we were absolutely full. However, travelers with smaller appetites while dislike wasting food might find it a interesting dilemma lol.

This is an old pub - the room was comfy and the shower hot - there is a huge bath too - it is a busy pub but the noise level was fine and the location is perfect - the staff are so friendly and happy to help always - new management I believe and everyone seemed to work together well. The breakfast is included and while not fancy - there was plenty of it. Certainly more than happy with our stay.

We were on the top floor which was fine - there are lots of steep stairs but we were ok.

Good pub environment. Pub was busy on the day we stayed with a birthday party on. We were warned by the staff that it was going to be a little lively till midnight, we embraced it and joined in the fun. Rooms were good comfortable bed with umbrellas in the room, nice touch . Short walk to York minister then on to the centre. Decent full English breakfast. Staff were super friendly. Would definitely stay here again

Nothing

Fantastic location in a historic pub/B&B. Room was spacious and clean with a large en suite bathroom. Staff was very friendly and accommodating. Delicious English breakfast.

Rooms face a busy street with a lot of other restaurants and pubs, so it can be pretty noisy with both traffic and pedestrians. With the windows closed, it was perfectly quiet, but the only way to ventilate the room was to open a window, which meant having to hear a lot of the street noise. I recommend including a fan in the room so that guests can sleep with the windows closed, but still have some breeze.

Staff were fabulous. Mattress was comfy and great night sleep. Breakfast was great too and they very kindly accommodated us for a slightly late breakfast due to clashing commitments.

We had to ask for towels on first night of stay and they weren’t immediately available but were delivered in 20 mins all good.

The location was perfect for touring York The room was large and airy. The morning staff were friendly and helpful and the breakfast was tasty and plentiful.

When we arrived, it was at around 7 o'clock in the evening, the reception for accommodation is at the bar , which was quite busy when we arrived, there was only one person working so it took a while to check in. Whatever fabric conditioner they use for their bedding and their towels had an overpowering and unpleasant smell, maybe they could look at this They main light in the room can only be accessed by standing on the bed.

We arrived late because of a train delay, even if late they gentle waited us even after more than 30 min later to the check-in time slot. We were enthusiastic about the people we meet in the pub in the evening, very friendly and so happy. Room was very big and very comfy, especially the bed. The location is perfect at it is basically in the centre of York. Moreover, a pint before going to bed is always a good night!

If I have to find something to correct, we have only used one as the second morning we were in rush, the breakfast selection.

I took my granddaughter Lilly for a shortbreak, and the staff couldn't have been nicer or made us more welcome. The room was a good size and comfortable with a large bathroom. The refreshment tray was full and refilled the following day. The breakfast was excellent. Top floor was away from pub noise.

The over bath shower wasn't working in our room, number 4, but we preferred a bath to a walk-in shower that was available in room number 3. Being top floor, there was a plumbing pump system that was quite noisy when water was running and a bit smelly when bath water drained out.