Room was very clean and comfortable. The staff was great. Helpful, welcoming. Shuttle drivers (both night and next day) were courteous and --more important--careful on the terrible icy roads. Both had to adjust the route to or from airport to find safe roads.

The breakfast included hot scrambled eggs and bacon, sausage. But otherwise was mediocre. well, typical is probably fair. No fresh fruit or yogurt. The coffee was hot and good.

Loved the room with high ceilings! It was clean and big.

It was close to the train station so the train horn went on through the night. We also had a strange experience with the front desk staff acting awkward and judgey after we told them we were only staying for the night.

Staff was wonderful. The room was very nice and modern with a lovely view of the river eith walking trails. The breakfast was nice and the complimentary shuttle was a big plus for us.

A bit far to walk to the downtown area. Older property, and they are still working on updating it.

I like how you are pet friendly and how there is a morning breakfast. I will stay there in the futher also because I love how your right next to the ship creek and a trail to go for a walk about. Anyways thank you for the clean rooms and comfort. IT IS NICE AND quiet at night

one thing that is a down fall for the hotel is the swimming pool is very nasty dirty and I was hoping to take a dip for a swimersize but I got very disappointed when I seen how dirty the pool was but other then that I love to stay at your hotel and will stay there in the futher.

Room is a good size, bed and pillows were clean and comfy. The room, sink, bathroom were clean. I’m not big on breakfast , it was basic and okay. Nice and quiet, that is from humans related noise standpoint. Property outside looked clean and maintained. Staff was pleasant and friendly.

The loud train horn can startle anyone out of their bed sheets, especially at 2-3 in the morning when people are sound asleep. The carpet is in serious need of upgrading, it’s filthy mostly everywhere. My credit card was charged before I even made it to the property, even though when booking the room, it said no PREpayment needed. At same time this charge was done, I was at the airport renting a vehicle, when tried to pay for the rental the credit card declined payment because of an alert. It took me several hours at the airport trying to clear out the issue.

Hot breakfast included Shuttle service to train station included

Breakfast was filling. Room was big and very comfortable. The bed was excellent and I would like to stay there again. The shuttle bus service was exceptional, for around town transport and trip from the hotel to the airport. Both hotel staff and the drivers went above and beyond to make our movements around town as seamless as possible. I would recommend this hotel to others on the basis of the shuttle service alone.

Not told about shuttle bus upon booking causing us to spend on a taxi from the airport.

room was very clean and comfortable. staff were very friendly, helpful and professional. additional kudos for the shuttle service and drivers. got picked up promptly and they were insightful as to what attractions, good restaurants and great shopping were in the immediate area. saved me a lot of time seraching and guesswork.

parking lot could use a bit of work, but this is more of a city issue i think.

The room is spacious and the bed is comfortable. The staff was nice and friendly and the facility was clean. We were there in June and the blackout curtains made the room dark enough to sleep in. The hotel is easy walking distance to downtown, which was a plus.

The room was way too dark, and could use an upgrade in lighting, with a few lamps. It was a challenge to see my suitcase if the curtains were closed. Breakfast was just so so, even by hotel free breakfast standards.

The room was good. The beds were really comfy. The room was clean and had bathroom accessories. Breakfast was good with tea as well as coffee available 24 hours.The staff were very friendly. There is a shuttle bus that is ready to take you downtown and to the airport free of charge.

Probably the carpet. I think it needs a clean. It was sticky in parts. Oh, and the hotel is near a train station. When the diesel trains are coming you will know about it. It has the loudest and longest horn that goes off about 3 times to warn the pedestrians he's a coming. This goes on during the day. At night I didn't hear it. But it is LOUD.