We had a couple of issues, this was our dirts time here and staying at a time share property - wifi kept kicking out a lot , sometimes very slow, needed to call the 3rd party as not one person could answer or fix the issue, seemed like a week connection…..these days wifi should be better -was not told at checkin about the room cleaning or what to do, possibly a sheet explaining the procedures would be offered - just tiny issues with the toilet which was mentioned to the desk but didn’t seem to be rectified and a small kitchen sink drip All the staff were exceptional, from the front desk, to the staff at the patio, and the food was excellent. Loved sitting there to watch the golfers and relax with a nice view. Last day the Adirondack chairs arrived, great, as the older seat cushions were not great. Appreciated everything and if we are again in Phoenix we will definitely stay again……location was perfect and easy to get around…..

Everything was exceptional, great staff and golfing

This resort is beautiful and quiet. The staff are super friendly and attentive. The rooms are all suites and are very nice, clean and comfortable. The jetted tubs in all the rooms are amazing and so relaxing. If it had an oven or stove in the room, these would be little apartments. That's how cool and big the suites are. Each suite is also situated for maximum privacy minus the semi-shared outdoor balcony. My boyfriend and I have been there twice for staycations now and we love being here. We like going to the lounge and watching people play golf too. All in all, one of the best places I have ever stayed at to just relax and for the time of year we went, super affordable as well.

Lovely to wake up to a sunny green with palms and to have a little space outside for ourselves. The rooms were clean, the big fridge, coffee maker, kitchen and tableware and microwave made it easy to organise our own breakfast. The staff were very friendly and helpful.

It was a bit disappointing to have low water pressure and no water kettle present.

Overall, it was a good experience. Quiet and clean. Bonus was the restaurant that is on the facility. I enjoyed the ambiance and live music.

I would say the only thing that I was not impressed with was the moldy smell I encountered every time I got back to my room. The only way for me to help with this was buy opening the balcony door and let some fresh air in.

We did not eat at Orange Tree. There are so many delicious restaurants in Scottsdale that I was familiar with so we chose to eat off site! Loved the layout and quietness of the resort! Enjoyed the gentleman playing in the restaurant/bar area on Thurs Oct 5th. He was very good and enjoyed his genre of music! Loved the large bathtub - able to relax every night before bed! Missed having the golf smoothie cafe open!

Room accommodations were very nice. We thought the restaurant area could have had nicer/updated decor! Someone had said the Orange Tree will be getting a face lift in the very near future! Possibly menus items could have been a little more appealing.

Location. The room, except for the kitchen. The staff's immediate response to getting us an electric kettle

1) A suite that includes a kitchen usually has a stovetop, not just a microwave. 2) We understood that the pool would not be available while we were there, but an inoperable treadmill (with no note as to when it would be fixed) was an unpleasant surprise

Our room and bed were comfortable. The staff was excellent; friendly, knowledgable and accommodating.

The grout in our bathroom really needs to be deep cleaned. I also found the lighting in the bathroom to be dark. Adding a throw rug(s) to the rooms would make it more comfortable, and keep the echo down when talking. It would be great if every room was assigned one parking space (numbered). We had to park far away from our room on most occasions upon returning to the facility. That's challenging when you're hauling luggage.

Spacious 1 bedroom condo, very clean, quiet, room with golf course view. Staff are very friendly. Parking could be a problem if you’re in a building far away from the main office, they do have shuttles to drive you to your building though. I asked for a hot plate & I got an electric frypan & that’s adequate. I’ll stay here again next time I’m back in Scottsdale

Shower water is too hot or too cold, had one old shower

We were in Bldg #6 which was close to the pool - Yay! and the end of the building away from the pool so no pool noise - Yay! But parking was no where near our building :( After the first day we figured out that if we park where registration is, we can ask for staff to "cart" us to our unit and when we need to go to our car call for them to come pick us up and drive us there. ALL of the staff were super friendly and helpful!!! The size and shape of the pool easily handled the number of people and flotation devices were not a problem (a lot of "noodles" provided by the resort - Yay!) The pool side games provided unexpected fun!

Again, parking was not ideal but gratefully we never had to wait more than a few minutes for our "chariot" to arrive!