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9.3

421 reviews

Holiday Inn Express Surprise, an IHG Hotel

Holiday Inn Express Surprise, an IHG Hotel

16540 North Bullard Avenue, Surprise, 85374, Arizona, United States

Reservations:

+1-833-728-2041

Choose dates to view prices

Free parking

Outdoor swimming pool

Business center

Free wifi

Fitness center

Air conditioning

Hot tub

Parking On Site

Holiday Inn Express Surprise, an IHG Hotel

Welcome to the Holiday Inn Express Surprise, where your comfort is our priority! Nestled in the sunny city of Surprise, Arizona, this delightful 2-star hotel is just 2.5mi from the city center. Whether you're here for adventure, work, or relaxation, our welcoming atmosphere and friendly staff will make you feel right at home. At prices starting from just $127 a night, you're setting yourself up for a fantastic stay without breaking the bank!

Dive into vacation mode with our fantastic amenities! Enjoy complimentary breakfast every morning to fuel your adventures, followed by a refreshing dip in the outdoor swimming pool. Stay connected with free WiFi and take care of business in our business center. For those looking to squeeze in a workout, our fitness center is equipped for all your exercise needs. And if you fancy a round of golf or some horseback riding, we have options available — just ask our 24-hour front desk for details!

Your comfort is key at Holiday Inn Express Surprise with features like air conditioning, non-smoking rooms, and free parking. With 421 glowing reviews, it’s clear that our guests love their experience here! Create your own slice of paradise while lounging poolside with free beach chairs or relax in the hot tub. Whether you're here for a quick getaway or planning an extended stay, you'll find all you need and more right here!

Get ready to bask in sun-soaked fun at the Holiday Inn Express Surprise! After indulging in our complimentary breakfast, you might want to lounge by the outdoor heated pool, which really makes a splash in more ways than one! This adults-only oasis invites you to unwind with a refreshing drink in hand as you soak up the rays. Whether you’re perfecting your tan or chatting with fellow travelers about your latest adventures, the pool is your go-to spot for relaxation and rejuvenation.

If you’re in the mood for some excitement, Surprise is brimming with possibilities! Grab your trusty golf clubs for a tee-off at one of the nearby courses, or saddle up for an unforgettable horseback riding experience across Arizona’s stunning desert landscapes. Not sure where to start? Just swing by our 24-hour front desk, and our friendly staff will be more than happy to share their top picks for local attractions. From fascinating museums to exhilarating outdoor activities, there’s something here to inspire every traveler!

As the day winds down and you bask in the cool evening air, indulge in some much-deserved pampering with a soak in our hot tub. With plenty of fun and relaxation all around, your stay at the Holiday Inn Express Surprise will be one for the books! Don’t forget: with a total of 421 enthusiastic reviews, it’s clear that your fellow travelers have had a blast here too. So, pack those bags, and get ready to make some unforgettable memories in the heart of Arizona!

Closest airports

Phoenix Sky Harbor International Airport

25.8mi

Phoenix-Mesa Gateway Airport

46.8mi

Most popular amenities

Free parking

Outdoor swimming pool

Business center

Free wifi

Fitness center

Air conditioning

Hot tub

Parking On Site

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Beach umbrellas

Beach chairs/Loungers

Elevator

Free toiletries

Bathtub

Upper floors accessible by elevator

Rooms

Room Selected at Check-In in Holiday Inn Express Surprise, an IHG Hotel

Room Selected at Check in

2 Queen Size Beds

1 King Size Bed

205 sqft

Hot tub

Private Bathroom

Microwave

Coffee machine

+

More details

Experience the ultimate comfort in our Double room, featuring two queen size beds and a king size bed, perfect for accommodating 2 adults and 1 child. Enjoy a relaxing hot tub experience, along with modern amenities such as a microwave, coffee machine, flat-screen TV, air conditioning, and free toiletries.

Queen Room with Two Queen Beds in Holiday Inn Express Surprise, an IHG Hotel

Show 2 photos

Room - 2 Queen

2 Queen Size Beds

205 sqft

Hot tub

Private Bathroom

Bathtub

Microwave

x4

+

x3

More details

Queen Room with Two Queen Beds - Disability Access in Holiday Inn Express Surprise, an IHG Hotel

Show 2 photos

Room - 2 Queen, Accessible

2 Queen Size Beds

205 sqft

Hot tub

Microwave

Tea/Coffee maker

Upper floors accessible by elevator

x4

+

x3

More details

Show 2 photos

Suite, Queen, Sofa Bed

1 Sofa Bed

2 Queen Size Beds

205 sqft

Hot tub

Private Bathroom

Bathtub

Microwave

x8

+

x5

More details

King Room in Holiday Inn Express Surprise, an IHG Hotel

King Room

1 King Size Bed

205 sqft

Hot tub

Private Bathroom

Bathtub

Microwave

+

More details

Suite, 2 Queen

2 Queen Size Beds

1 Sofa Bed

Business center

Microwave

Flat-screen TV

Non-smoking rooms

x6

+

x5

More details

King Room - Mobility Access/Hearing Accessible in Holiday Inn Express Surprise, an IHG Hotel

King Room, Accessible

1 King Size Bed

205 sqft

Hot tub

Microwave

Tea/Coffee maker

Upper floors accessible by elevator

+

More details

King Suite with Sofa Bed in Holiday Inn Express Surprise, an IHG Hotel

Suite, King, Sofa Bed

1 King Size Bed

1 Sofa Bed

205 sqft

Hot tub

Private Bathroom

Bathtub

Microwave

x4

+

x3

More details

Show 3 photos

Queen Room

1 Queen Size Bed

x10

+

x6

More details

Show 2 photos

Executive, King/Queen

1 King Size Bed

1 Queen Size Bed

More details

Show 2 photos

Studio Suite

1 King Size Bed

More details

Studio

1 King Size Bed

x5

+

x3

More details

Guest reviews

9.3

421 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇺🇸

Trenton

8.2

May 2022

The hotel was quiet and located close to many conveniences such as restaurants, fast food, as well as a Target and Bestbuy. The room I was in was clean and had plenty of space. The hotel provided breakfast at an early time which was a plus for me.

A functional water fountain or a way to fill the water bottle I had brought along my travels without having to purchase from the market would have been preferred. The AC unit while great at cooling the room is very loud so if you prefer a cold room to sleep in it could easily interrupt or prevent you from sleeping.

🇺🇸

Claire

10

June 2023

property is very clean, well located, with basic needs available. Beds were very comfortable , air conditioner was quiet, and the staff was very friendly and helpful . HBO channel was a plus

A makeup mirror would have been nice, or another mirror maybe in the bedroom area above the desk. you can hear hear a little noise from adjoining room, not enough to be a deal breaker.

🇺🇸

Leif

10

August 2023

The staff was very friendly, the hotel was clean and the breakfast was healthy and tasty.

The only complaint we had was when my niece and I went to enjoy the pool that night there were three guys in the pool drinking, playing loud music and taking pictures. My niece and I left the pool area because they made us feel uncomfortable.

🇺🇸

Cristy

10

April 2022

Location is great. Right off Bell which is where everything is yet set back some off the main drag so it’s not noisy at all. The hotel is beautiful and clean. All staff are super friendly& helpful, including housekeeping. The pool was warm and plenty spacious. The market is a great idea. I really appreciated having laundry services available. Overall 10/10 for us.

The only thing we didn’t like honestly was the gap between the elevator and the shaft. We almost lost our car rental keys down there 😬

🇺🇸

Kim

10

July 2023

AMAZING staff, especially front desk on night of arrival. So sorry, but I can’t remember her name! Staff at breakfast were so welcoming and friendly. They all went above and beyond what I’ve experienced at other HIE’s.

I honestly can’t think of anything!

🇺🇸

Richard

9.1

August 2023

Well appointed and comfortable room. Very nice breakfast. Friendly staff.

On line check out was a joke! I had to go to the front desk to check out. I had an appointment to get to so was rushed. Not a good way to finish off a nice stay.

🇺🇸

Susan

10

June 2023

the staff! absolutely everyone were accommodating! I miss understood the breakfast time and the attendant took me in the back so I could grab some food! the manager I spoke to her on the phone prior (Nahla). very professional and friendly. thank you all

none that I could think of

🇺🇸

Elena

10

April 2023

Very clean, easy access, hand carts available for taking luggage in and out of the hotel, Dove soaps stocked in bathroom and shower. Breakfast was amazing.

Nothing

🇺🇸

Ray

10

August 2023

This place is amazing! Cant wait to go again for a stay-cation with the family .. breakfast was probably one of the best that we have had during any hotel stay. Rooms & batrooms are super clean. Staff is the best

That we had to leave 😉

🇺🇸

Magen

10

December 2021

Rose was amazing!!! She helped with everything right away and was extremely professional and welcoming. The room was very clean and well taken care of throughout the whole room.

The sound is horrible. The insulation must be super thin, because you can hear conversations from the other room, and when people let there doors slam shut—the sound is beyond loud; it’s the same when the rooms are being cleaned in the morning—you can hear every movement.

Points of Interest Around Holiday Inn Express Surprise, an IHG Hotel

Attractions

Phoenix Art Museum

21mi

Wrigley Mansion

21.6mi

Heritage Square

22mi

Arizona Science Center

22mi

Camelback Mountain

24.5mi

South Mountain Park

26.1mi

Scottsdale Fashion Square

27.3mi

Phoenix Zoo

27.4mi

Desert Botanical Gardens

27.5mi

Old Town Scottsdale

27.8mi

Scottsdale Museum of Contemporary Art (SMoCA)

27.8mi

Tempe

28.5mi

LEGOLAND® Discovery Center Arizona

29.4mi

SEA LIFE® Aquarium Arizona

29.4mi

McDowell Sonoran Preserve

29.8mi

Pools

Location

  • Outdoor

Features

  • Heated

Age restrictions

  • Adults only

Amenities of Holiday Inn Express Surprise, an IHG Hotel

Free parking

Outdoor swimming pool

Business center

Free wifi

Fitness center

Air conditioning

Hot tub

Parking On Site

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Beach umbrellas

Beach chairs/Loungers

Elevator

Free toiletries

Bathtub

Upper floors accessible by elevator

Stay rules - Holiday Inn Express Surprise, an IHG Hotel

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Holiday Inn Express Surprise, an IHG Hotel

What are the check-in and check-out times at Holiday Inn Express Surprise, an IHG Hotel?

Planning to stay at Holiday Inn Express Surprise, an IHG Hotel? Kindly note that you can check in after 03:00 PM and before 11:00 AM is when you'll need to check out.

Does Holiday Inn Express Surprise, an IHG Hotel come with parking?

Yes, there is convenient and free public parking available on site at the Holiday Inn Express Surprise, an IHG Hotel. Reservations for parking are not required.

What are the rates at Holiday Inn Express Surprise, an IHG Hotel?

Holiday Inn Express Surprise, an IHG Hotel offers accommodations starting at $127. Keep in mind, room types and dates might affect the final price. For specific rates, input your stay dates.

What are the room types available at Holiday Inn Express Surprise, an IHG Hotel?

The Holiday Inn Express Surprise offers a variety of room types including Double and Twin rooms. All rooms have a size of 205 sqft and do not allow smoking. The Double rooms accommodate between 2 and 6 adults, with beds ranging from Queen size to King size, including Sofa Beds. There is also a Twin room available, specifically designed for disability access, accommodating up to 4 adults.

What activities does Holiday Inn Express Surprise, an IHG Hotel offer?

Guests at the Holiday Inn Express Surprise can spend their time enjoying the leisure amenities available at the hotel. One of the main attractions is the outdoor swimming pool, which is heated and ideal for relaxation and unwinding. However, it's important to note that the pool has age restrictions and is for adults only.

In addition to the pool, guests can also indulge in other outdoor activities. The hotel offers a golf course, perfect for golf enthusiasts looking to spend their time practicing their swings. For those seeking a more relaxing experience, the hot tub/jacuzzi is available. Beach umbrellas and beach chairs/loungers are also provided.

For guests who prefer to stay active, the hotel has a fitness center where they can work out. Additionally, the business center is available for guests who need to catch up on work. Other recreational activities such as horseback riding, cycling, hiking, and fishing are also offered at the hotel.

Is there a swimming pool at Holiday Inn Express Surprise, an IHG Hotel?

The Holiday Inn Express Surprise hotel has an outdoor pool available for guests. This pool is heated and has age restrictions limited to adults only.

Are both cash and credit cards valid payment options at Holiday Inn Express Surprise, an IHG Hotel?

No, cash is not accepted as a payment option at Holiday Inn Express Surprise, an IHG Hotel. However, you can pay with Discover, American Express, Mastercard, and Visa.