Shawna was very friendly as well as all the staff. She took the time to discuss local attractions and gave us list of places to eat and that deliver food. Also shared the Hilton Honors app and shared about the app. Great place to stay with easy access to interstate and casino.

The pool looked cloudy the first night. There needs to be benches outside in front and in back of hotel. A cozy seating space with a fire pit and TV would be nice.

The hotel was very clean and inviting with a helpful staff. The hall way smelled amazing and were very clean. The coffee in the morning was an extra bounce.

I schedule for a very late check in and put a card down for a deposit. I wanted to use another card as payment when I checked in however the charged my deposit card before I got there and couldn’t fix the mistake. Anther than that I will be staying there again.

I really liked the family-friendly atmosphere . It was very clean and fresh when I walked into the lobby. The open setup of the hotel room. I loved that my name appeared on the TV when we entered the room.

My toilet was stopped up, so when I flushed it, Waterworld came up to the rim. Which freeked me out!

Positives outweigh the one negative! Beautiful hotel. Comfortable bed, pillows. Spacious shower and bathroom. My kids loved the fact that the tv was on with a welcome message as we walked into our room.

The parking lot is smaller, especially since there were several trucks with trailers and moving trucks taking up several parking spaces.

Clean hotel and room. Nice breakfast to start your day. Good location, no issues with safety. Easy to get to all the sights we wanted to visit in Memphis and come back and relax.

It is close to the interstate and truck traffic can be loud if you are on front side of building. Will stay again but will bring ear plugs.

I love the bed very comfortable, the shower excellent, the cleanness of the room excellent, the down stairs lobby excellent. My overall experience was an 10 all the way around. I would stay again. Thank you.

I don't think there was any thing that I didn't like.

Snack bar 24/7 and a pool table in the lobby to keep you entertained! Breakfast was great! The staff was friendly and the rooms were clean! Great location for a short drive to Beale Street and VERY convenient to Southland Casino! My husband and I both agree we will be back!

was a nice, clean hotel. liked the breakfast that was offered. liked that it was pretty new hotel.

the surrounding neighborhood that was behind property. not very good location. later read a review that west Memphis/ar was the most unsafe place in state. don’t like that through booking the total showed $146.65 and the amount pending in account is $187.95. asked front desk 2 different times about it and said that $25 was credentials and that I would get it back.. I got emailed receipt and it still wasn’t the $146.65 that booking.com said I would be paying for it. I will be charged $162.95. would like to get it for price that I agreed upon with booking.com.

The staff (all of them) were friendly and amazing. This could easily be my home away from home.

The only disappointing part for me was no microwave or coffee in the room. There was one on site but traveling to heat up food was unflattering.

Staff was very friendly and the breakfast was good. Room was comfortable and quiet. Entire hotel is has a nice appearance to it. Getting in and out was easy.

There really wasn't much not to like. If I had to say anything negative it would be that the bathroom wasn't as clean as it should be. The bathroom counters still had leftover soap on them. The shower also appeared as tho it hadn't been fully cleaned prior to our arrival.