We were a family of 5 and they were able to accommodate us in one large room. Very comfortable. The adult kids were able to hook up the switch to the very large TV and play games. I personally loved the breakfast with make your own waffles. Whipped cream a nice touch. Caty and Mary Cruz were the staff who kept the breakfast stocked and clean. Oswaldo made sure everyone had what they needed. Nice coffee/tea/hot chocolate machine in lobby available all day. We came on the train and they kept our backpacks after check out so we could explore until train time. Thank you Oswaldo.

Everything was great

The breakfast was fine. However, the staff all came in and made themselves breakfast after that all the strawberries were gone. (This was at 8:30 there was still 2 hours of breakfast to be served) I was told that delivery day was the next day. As a manager if you know this you tell your staff to save them for the paying guests. (I did actually see multiple staff eating them) We did enjoy the coffee/hot chocolate machine!!

The “pillow top” mattress was a let down! First it was the wrong size for the mattress. (Queen on a king) secondly not very plush. Also, it would have been nice to have some instructions for the Heat/air system. (I had to googled it to watch a video) Screens on the sliders would be nice.

Great room with door on the inside which made me feel safer. Nice balcony overlooking the car park and road. Staff very friendly. Very clean. Great location, walking distance to the train station (5mins), and also to the main sea front and other attractions around State Street. Good Mexican grocery nearby as well as a liquor store and 7 eleven.

For me, everything was great. No issues.

Good location. Rooms clean. Beds comfortable. Area quiet. Amazing breakfast with all kinds of choices including fresh waffles and fresh strawberries, whipped cream ,assorted cereals, fresh scrambled eggs and hash browns, toast, pastries, yogurt, fruit juices & coffee,latte, espresso, cappuccino maker.

The price is high for the room but because of the clean & comfortable rooms ,kindness of staff and the breakfast it makes it feel better paying such a high price.

The staff were so nice and very helpful. The hotel was very clean. The breakfast was exceptional each morning.

Could have used some brighter lighting in our room. When we checked in we found immediately that our phone was not working in our room. Went to the desk to report it and were told that it would be fixed by maintenance. It was never fixed in our five day stay.

The breakfast was wonderful! There was even a latte machine and water refill station. My friend and I enjoyed the jacuzzi at night. Rooms were clean and comfortable. Staff was great!

Parking is very limited so if you have more than one person staying, someone will likely need to park on the street. Street parking is limited due to needing residential permit but that issue ends at 5pm.

Great breakfast - lots of lovely options!! Really clean and staff were very attentive and helpful in the breakfast area. The room was great for a family of four and it was all really clean and tidy. Beds very comfortable.

Single use plastic!!! Individual cutlery/cups in the bedroom single use plastic and everything wrapped in plastic bags. Such a shame to see so much single use plastic especially in an environment where they are trying to preserve the ocean and the natural wildlife. Very shocking!!

The staff was amazing especially Jose. Such a welcoming funny person. We got free cookies upon arrival. The room was modern und spacious and the bed very comfortable. The shower had the right pressure. Next morning was a breakfast buffet with everything you need ( scrambled eggs, waffles, bacon, different juices, bread, cupcakes etc). We got offered to leave our luggage safely with them when we checked out because we had some time to spend on the City before our departure. When we left we even got offered bottled water for free for our way.

Nothing

Great location- near the downtown. Breakfast was great! God sausage and hash browns . Also the small pastries were so good! Modern appliances ! Sink in bathroom was large and ran lots of water ! Loved the lighting that lit the background picture of palm trees behind the bed !

It could have one brighter light in the main room .

The location is convenient, walking distance to the beach and main street of bars and restaurants. Rooms are big and comfortable. The included breakfast is ok.

Staff are not as friendly as we were expecting and most of all, we were charged in advance the full amount of the room and we've payed at the desk the same amount while they kept our deposit for ~1 month!