Call for great rates
+1-833-728-20411,713 reviews
From
$655018 University Boulevard West, Jacksonville, 32216, Florida, United States
Reservations:
+1-833-728-20411,713 reviews
1/29
Free parking
Business center
Free wifi
Air conditioning
Parking On Site
24-hour front desk
Non-smoking rooms
Free toiletries
Welcome to SureStay Hotel by Best Western Jacksonville South, where comfort and affordability meet in the heart of Jacksonville, Florida. Our 3-star hotel is located at 5018 University Blvd W, just 5.1mi from the city center. With easy access to nearby attractions and a range of amenities, your stay with us is sure to be unforgettable.
Start your day right with our complimentary breakfast, offering a variety of delicious options to satisfy every craving. Our hotel features free parking and Wi-Fi, ensuring that you stay connected and worry-free throughout your stay. With a 24-hour front desk, our friendly staff is always available to assist you, making your stay as seamless as possible.
With 1713 rave reviews, our guests have consistently praised our attentive service, comfortable rooms, and convenient location. Whether you're traveling for business or pleasure, SureStay Hotel by Best Western Jacksonville South offers everything you need for a memorable stay. So, book your room today and experience the best that Jacksonville has to offer, starting from just $65 per night.
At SureStay Hotel by Best Western Jacksonville South, we understand that pets are family too! That's why we warmly welcome your furry friends to join you on your stay with us. Simply let us know in advance and we'll be happy to accommodate them. Please note that charges may apply, so be sure to inquire about our pet policy when making your reservation.
To make your stay as convenient as possible, we offer a range of payment options. We accept all major credit cards, including Mastercard, Discover, Visa, and American Express. Please note that we do not accept cash, so be sure to have your preferred payment method handy. Our goal is to ensure a seamless and stress-free experience for all our guests, including when it comes to settling the bill.
When it comes to choosing the perfect room for your stay, we have a variety of options to suit your needs. Whether you're traveling with your family or just seeking a comfortable space for two, we have you covered. Our Queen Rooms with Two Queen Beds are perfect for families or groups of up to four adults and three children. If you're traveling with a pet, we also offer a pet-friendly version of this room type. For couples or solo travelers, our King Rooms provide a cozy and relaxing atmosphere. We even offer disability-accessible rooms, ensuring that every guest has a comfortable and enjoyable stay. Whichever room type you choose, you can expect a spacious and well-appointed room with all the amenities you need to feel right at home.
Closest airports
Jacksonville, Naval Air Station
4.4miJacksonville International Airport
16.1miNortheast Florida Regional Airport
26.9miGainesville Regional Airport
55.9miFree parking
Business center
Free wifi
Air conditioning
Parking On Site
24-hour front desk
Non-smoking rooms
Free toiletries
Bathtub
Show 9 photos
Room - 2 Queen, Accessible
2 Queen Size Beds
300 sqft
Private Bathroom
Bathtub
Microwave
Flat-screen TV
x4
+
x3
More details
Accessible - 2 Queen, Mobility Accessible, Communication Assistance, Bathtub, Microwave And Refriger is 248 square feet and includes 2 queen-size beds 150-154 width.
Show 7 photos
Room - 2 Queen, Pets Allowed
2 Queen Size Beds
300 sqft
Microwave
Flat-screen TV
Refrigerator
Air conditioning
+
More details
Get the best of both worlds with our spacious 301 sqft Queen Room featuring two comfortable queen beds, perfect for families. Enjoy the convenience of amenities like a microwave, flat-screen TV, refrigerator, and air conditioning, while indulging in some tea or coffee made in your room. Plus, this pet-friendly room ensures that no member of the family is left behind.
Show 7 photos
King Room, Pets Allowed
1 King Size Bed
300 sqft
Microwave
Flat-screen TV
Refrigerator
Air conditioning
+
More details
Welcome to our spacious King Room, perfect for a family getaway with your furry friend. This pet-friendly room offers a comfortable king-size bed, along with amenities such as a microwave, flat-screen TV, and air conditioning, making your stay memorable and enjoyable.
Show 10 photos
Room - 2 Queen
2 Queen Size Beds
300 sqft
Private Bathroom
Bathtub
Microwave
Flat-screen TV
x4
+
x3
More details
Show 8 photos
King Room
1 King Size Bed
300 sqft
Private Bathroom
Bathtub
Microwave
Flat-screen TV
x4
+
x3
More details
Show 5 photos
King Room, Accessible
1 King Size Bed
300 sqft
Private Bathroom
Bathtub
Microwave
Flat-screen TV
x4
+
x3
More details
Room Selected at Check in
More details
6.7
1,713 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇺🇸
Brad
8.2
January 2023
it was clean, well maintained and offered a breakfast. beds were comfortable
hot water kept going from hot to cold to scalding
🇺🇸
Kerry
10
October 2022
Wonderful friendly staff and quiet extremely comfortable room very spacious very good deal for the location and price. Really enjoyed the coffee and microwave and refrigerator for my son's medications. Mainly it's just very very quiet I felt very safe traveling with just me and my son. I ordered Domino's and it was here in about 20 minutes and there's also a Burger King next door. There is a pharmacy less than a mile away and a Goodwill right down the street that we had fun looking at antiques in. There were four pillows on each bed! And plenty of electrical outlets. We came into town to see family. I did appreciate that we were at the end of the building and had a handicap spot right in front of the room. It also was a great help that I could walk our service dog right outside in the grass.
How to use a dish rag 2 stop up the tub so I can take a bath. There was no way to put closed caption on the TV. The toilet tank lid was not the right thing but very minor deal. I did get a small shock plugging the lamp back in behind the bed closest to the bathroom when it had become unplugged. In the morning and in the evening when people are coming and going must be very careful about the traffic coming around the side of the building but that would be anywhere.
🇺🇸
Mollie
10
October 2022
My bed was comfortable and my room was clean. All of the staff were friendly and welcoming to me. There is a public 1 mile away. Convenient location. They had some grass for my service dog. And it was also very quiet. I would go out of my way to stay at this hotel when in the area again.
I think the carpets could probably use a shampoo. But I could tell that they do a good job at making sure the rooms are clean. I always tip housekeeping and I tip them for giving me a clean room - not cleaning up after me and I was very appreciative for how I found my room.
🇺🇸
Carrie
9.1
December 2022
The front desk clerk last name Patel Has nooooo customer service skill No patience we were in 119 an he hung up On me when asking bout towels an room Service terrible someone else in the family need to take over it not all bout the money It's the service you get when coming in The front Door Need to fix Bathrooms bad toilets
The Hotel was clean and property was In mint condition. Just the front desk clerk Patel was AWFUL JUST NO CONSUMER SERVICES!!! WE WILL BE BACK!!!!
🇺🇸
Sarah
9.1
June 2023
From the looks of it I thought it was going to be ran down. But once I got off the elevator I new it was going to be nice in my room. It was beautiful and clean I didn't expect it to be so nice but im happy I stayed there. I am very picky and I was very pleased. I would stay there again if I came back to Jacksonville forsure 9 stars for me.
The hallways to the room was perfect
🇺🇸
John
8.2
May 2023
The renovation they’ve made are really nice. The curbside view is questionable but when you get into your room you can really appreciate all the work that’s gone into it.
that entrance sign was hard to see. other than that no real complaints.
🇺🇸
Susan
8.2
December 2021
nice comfy beds
breakfast very disappointing empty waffle machine. coffee creamer container left empty for both days
🇺🇸
Michael
8.2
April 2022
location was ok, staff was nice and breakfast was ok.
the noise next door in the morning. I’ll ask for the other side next week when we stay. we also had an issue in our bathroom. we get there and the toilet didn’t work. noticed the water was turned off. turned it back on and it was fine. next morning woke up to a leak and water everywhere. they came and clean it up but it happen again the next night.
🇺🇸
Pk&ruthy
8.2
January 2022
The room was clean and parking was good.
The shower hardware was loose and not installed flush to the wall. The freezer had a big chunk of ice. The parking lot looks like in was designed for a one way flow traffic. However, there was not a sign indicating flow of traffic. Cars are traveling in both directions. The access at the end of the bldg is only sufficient for one vehicle. I've seen tire skid marks in that area. It's a BIG safety hazard. There should be a directional signs (ONE WAY) for traffic flow and possibly several speed bumps.
🇺🇸
Doyle
9.1
September 2022
The room and atmosphere were nice, quiet, and not overly stressful.
Paying extra for a "PRIVATE" bathroom! Free wifi wasn't all that fast and occasionally disconnected, it appeared that all the site's security cams were connected through the visitors' wifi access point, since they use X-Finity, (Comcast), this slows the data speeds down and increases the latency for customers.
Attractions
TIAA Bank Field
4.2miWorld Golf Hall of Fame
21miWorld Golf Hall of Fame IMAX Theater
21miOld Florida Museum
29.9miSt. Augustine Old Jail
30.5miOldest Store Museum
30.5miSt. Augustine History Museum
30.5miFountain of Youth
30.7miMission Nombre de Dios
30.8miRipley's Believe It or Not! St. Augustine
31.1miAttractions
TIAA Bank Field
4.2miWorld Golf Hall of Fame
21miWorld Golf Hall of Fame IMAX Theater
21miOld Florida Museum
29.9miSt. Augustine Old Jail
30.5miOldest Store Museum
30.5miSt. Augustine History Museum
30.5miFountain of Youth
30.7miMission Nombre de Dios
30.8miRipley's Believe It or Not! St. Augustine
31.1miAirports
Jacksonville, Naval Air Station
4.4miJacksonville International Airport
16.1miNortheast Florida Regional Airport
26.9miGainesville Regional Airport
55.9miFree parking
Business center
Free wifi
Air conditioning
Parking On Site
24-hour front desk
Non-smoking rooms
Free toiletries
Bathtub
Accessibility
Entire unit located on ground floor
Bathroom
Bathtub
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Walk-in closet
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Cleaning Services
Daily housekeeping
Laundry
Food & Drink
Tea/Coffee maker
Vending machine (drinks)
Front Desk Services
24-hour front desk
Express check-in/out
General
Air conditioning
Designated smoking area
Facilities for disabled guests
Heating
Non-smoking rooms
Pet Friendly
Smoke-free property
Internet
Free wifi
Kitchen
Dryer
Microwave
Refrigerator
Living Area
Desk
Media & Technology
Cable channels
Flat-screen TV
Telephone
TV
Parking
Free parking
Parking On Site
Room Amenities
Iron
Socket near the bed
Safety & security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Smoke alarms
Safety features
First aid kits available
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 11:00
Pets are allowed on request. Charges may apply.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 21
Come and go whenever you want
Free public parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 17 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cash
Discover,
Mastercard,
American Express,
Visa
This property does not accept cash.
Is SureStay Hotel by Best Western Jacksonville South pet-friendly?
Yes, you can stay with your pet at SureStay Hotel by Best Western Jacksonville South. However, please note that there may be charges associated with bringing your pet. Make sure to inform the hotel in advance about your pet to ensure a smooth check-in process.
What's the check-in and check-out schedule at SureStay Hotel by Best Western Jacksonville South?
SureStay Hotel by Best Western Jacksonville South welcomes guests for check-in at 03:00 PM and the departure or check-out time is set at 11:00 AM.
Can guests park for free at SureStay Hotel by Best Western Jacksonville South?
Yes, there is ample parking available at SureStay Hotel by Best Western Jacksonville South. Guests can park their vehicles for free in the public parking lot located on-site. Reservation for parking is not required, making it convenient for guests to find a parking spot. Enjoy a hassle-free stay with convenient and complimentary parking facilities at the hotel.
What are the rates at SureStay Hotel by Best Western Jacksonville South?
Accommodation at SureStay Hotel by Best Western Jacksonville South starts as low as $65. Rates could differ based on your room selection and dates. Ensure to enter your dates for the most accurate pricing.
What types of rooms does SureStay Hotel by Best Western Jacksonville South offer?
The hotel offers Queen Rooms with Two Queen Beds, King Rooms, and a Quadrape Room with Two Queen Beds. All rooms are 301 sqft in size and smoking is not allowed. The Queen Rooms and Quadrape Room can accommodate 4 adults and 3 children, while the King Rooms can accommodate 2 adults and 1 child. The beds in the Queen Rooms and Quadrape Room are Queen size, while the bed in the King Rooms is King size. There are also pet-friendly options available for the Queen Rooms and King Room. There are also disability access options for the Queen Room with Two Queen Beds and King Room.
What is there to do in SureStay Hotel by Best Western Jacksonville South?
Outdoor pool, fitness center, laundry facilities, free continental breakfast, free parking, free Wi-Fi
Guests at SureStay Hotel by Best Western Jacksonville South can spend their time enjoying a variety of leisure amenities. They can start their day with a complimentary continental breakfast, providing a convenient and tasty option for breakfast. For those who enjoy staying active, there is a fitness center available, where guests can work out and stay in shape during their stay. Additionally, guests can take advantage of the outdoor pool, providing a refreshing and enjoyable experience for relaxation or swimming. The hotel also offers free Wi-Fi and a business center for those who need to work or stay connected during their stay. Finally, guests can use the laundry facilities provided by the hotel, allowing them to easily take care of their laundry needs during their stay.
Does SureStay Hotel by Best Western Jacksonville South accept credit cards?
SureStay Hotel by Best Western Jacksonville South does accept credit cards as a form of payment. However, cash payments are not accepted. The accepted credit card payment methods include Mastercard, Discover, Visa, and American Express.
Featured hotels
Featured hotels
Cities nearby
Popular cities