We did not have breakfast but the lunch was fantastic and very friendly staff. We ate out at the pool and it was very convenient and the food was very tasty. Would eat there everyday at my next stay!

It would have been nice to have been able to check in a little earlier then 4:00. Earlier check in time would be nice. We were offered a early check in for a extra fee however every hour I checked in from 12:00 noon and asked for early check in and I was willing to pay extra but they didn't have any rooms ready.

Outstanding excellent customer service! The breakfast which was included in my reservation was a restaurant style meal. Not just an ordinary continental meal. It was fresh prepared the way you wanted to modify what was listed on the menu! It was very good and got my day off to a wonderful start!

Housekeeping isn’t performed daily. No signs were in the room to notify customers how to have housekeeping performed. At checkin, I wasn’t informed of anything about housekeeping. I had to call front desk one day for clean towels and to have my trash emptied during my six day stay. I had to call again for for toilet paper! I talked to the front desk when the hotel operator said I needed to call. The front desk said I didn’t need to order it! So, I made a recommendation to the manager to have employees inform guests at check in which would greatly cut down on confusion!

Rooms were extremely comfortable, and amenities provided were well beyond what I expected. Loved that there were complimentary drinks offered when booking the bus drop-off service.

There was an extremely long wait time when checking in and checking out. Maybe consider opening more counters for guests to ask simple queries instead of waiting in the long lines just to check-out or ask quick questions. Also felt, the charges for parking were overpriced considering the location of the hotel was not by any means close to the Old Town, Key West area.

Liked the hotel, heated pool was great and use of other 4 pools from connected hotels. Lovely chairs, free towels and nice loungers. Lovley lobby, and a tour guide. Bikes for hire outside, lovely view from roadside. Chickens and roosters running about. Staff were nice and we good a good deal. Free disability parking. Starbucks onsite. Beautiful view from the front over the sea. Back of the hotel is over looking the pool and lovely gardens.

No Air con in the elevator, rooms are all accessed from outside. Used the stairs. Sometime the main road is hard to get onto when heading down town. Roof in the room needed a little paint: The shuttle bus is $5 per person. We thought free. Breakfast is a set menu.

food and bar at the pool nice workout room played corn-hole in the evenings…great time!

maybe earlier breakfast time but not a big deal

The staff was pleasant and the property was clean. Nice location to downtown Duval street and the shuttle to downtown was a plus. You also had access to their sister hotels.

The rooms was a little outdated but the bed slept comfortable. The bathroom was updates but the bed, nightstands, dresser, sofa, and furniture could have been updated. also, the roosters will get on your nerves when you’re trying to sleep 4am in the morning, but fortunately we had a room facing the road and not by the pool where most of them are. We did have one on our last night make his way to the front where we were staying and carried on for a little while before leaving. 😂

Location, few steps to trolley and tour buses Shuttle services to downtown and Duval street

The girl in front desk when we check in not very welcoming appears that she is carrying the problem of the world, thank God a colleague of her stepped up to help us and answer our questions, his name is Jarel. We came from a long drive and he greeted us with a smile, thanking us for choosing 24 North Hotel and explained that the reason we have to move to the partner hotel the Gate instead in a nice accommodating calm and smiling voice- it was a relief… unlike the girl who seems very upset when asked why… customer service…

Room is comfortable, large enough and all rooms are facing the pool with palm trees and lot of other plants. People is nice, you can find supermarket all around. It had been a pleasure to take breakfast close to the pool.

Hotel is a bit far from points of interest (Hemingway house, south point, shops...but the advantage is that the hotel is quiet and it takes only few minutes to visit those locations.

I love the Pool area, the patio and I really enjoy the cornhole game! Good location, quiet during weekday’s if you really want to get away and relax…

Room service was very poor, no vacuum, no water refill… No breakfast including

nice hotel. nice room. great pool area. free Parking. lots of Parking lots.

traffic noise. rooster was walking us up in the night. the breakfast setup was not great, complicated, and did not suit our kids. still a great hotel, recommended!