This is the second time my boyfriend and I have stayed here and honestly I don’t have many complaints. The stay was overall very pleasant, nice staff, and fairly clean. We will definitely be staying again. it’s a plus that our room came with a balcony, that’s probably our favorite part of the entire place.

Only thing I’d say is the shower heads could definitely use a replacement. The water would come out weird as in getting really hot randomly that I could not control and the water was coming out sputtery so the pressure should be checked. And maybe the shower floors could use a better scrub. Tip: the inexpensive cleaning agent Chloralen bleach and a magic eraser does WONDERS for hard to clean stains and anything in between. Try it out ;) Also a bummer that not all rooms come with microwaves, I wish they did!

The hotel is excellent, the room was nice: big and comfortable bed, beaautiful view at a lake (4th floor), good price (we booked it 2 days before our trip and it was cheaper than the average price around and gave a really good quality).

The water went down in the bath soooo slowly, but we didn't have any quality issue. The location is not the best, it you need a hotel in Miami, it will be far from the center, but we were travelling through Miami so it was even better not to stat at a busy area.

Good and tasteful breakfast from coffee bar in lobby. Large room and very clean.

No breakfast buffet, so limited choice. Was enough but could have had some more. Whirlpool was out of order but pool was usable

I liked the friendly staff. They were trying to help except for check-in at night. But the rest of the staff was friendly. The room was not too small, and the bathroom was not super tiny. The gym was tiny though.

Tiny Gym, the bathroom did not have a very clean bathtub. Some hairs on floor. Everything else was good. Beds were a little hard and not very comfortable.

Fairly new property with easy access to the highway. The room was a very good standard and the price was competitive. The front desk manager was friendly and answered all of our questions with a friendly manner at all times. The breakfast was made to order and was a very good standard compared to other places. an earlier review had me concerned I’d misunderstood our booking but it was included and nicer than most places in my experience. We had a late appointment in Miami so the 12 checkout time was helpful for us as well.

We swam in the pool but it felt like it could be cleaner. The pumps were off at the time we swam which allows some leaves and small bits from nearby vegetation to linger in the water longer than would be possible if the filter was left on longer. The spa was blocked off.

day workers are sincerely nice and try to help you as much as they can. The beds are comfy and the room are big enough. Gym and breakfast are also a good point

The night woman worker we had was such a mean person, we arrived to check-in, and ask if they still have rooms for another night, she automatically said no, but when I checked online, I saw the hotel was almost empty and I easily booked a room. The pool is a bit dirty The location is far from everything

Maria checked us in with a friendly and helpful smile. Our super clean and quiet room had a nice view of the pool and a lagoon beyond. We were tired so did a dinner take away from the Bistro in the lobby and were pleasantly surprised by the quality of our burgers, salad and fries (as some of the food was prepackaged microwave). Our beds and pillows were comfortable. Checkout was easy assisted by Gonzalo who also helped to weigh a preflight suitcase for us.

Breakfast included in our room rate was disappointing for me. Few choices of small portions of prepackaged microwave food. Including one cup of coffee OR a little bottle of juice. Also, one cup of coffee available in your room.

Staff was extremely nice and welcoming. Our room and lobby was thoroughly clean. The bed was really soft. Loved how the t.v. pulls out and swivels to allow you to sit and watch at any area of the room. We will defintely stay here again.

Shower water wasnt getting hot. Made a call to the front desk and problem was solved right away. We were pleased with the prompt attention.

The hotel is clean, and the surroundings are quiet. A perfect hotel for a business trip, if you need to meet someone in that area. If you need to go downtown, you will fight traffic all the way.

Because of the location, there are few restaurant options around, and the hotel menu is very limited. The food is ok and overpriced. It's definitely something that they could improve.

Breakfast was delicious. The staff was really nice.

I didn’t like that I booked a handicap room by accident and then they wouldn’t change us to a different room, so our window faced the parking lot on the first floor, so we didn’t have much privacy. I would’ve liked to be able to open the windows and let in sunlight with privacy.