The location was amazing! We walked everywhere because it’s so close to everything! I do think it’s more luxurious in the pictures but overall it was a good hotel and I would stay here again because as I said you can’t beat the price for the location honestly!

The shower took like 5 minutes to heat up and I also didn’t like the 100 dollar fee when I arrived! While I understand it’s for a safety deposit I don’t see why it’s not included in the original price. Also it takes 2-3 business days to refund into my account which just isn’t really convenient

The bar & restaurant on the premises was a bonus. The free vodka & gin cocktails during Happy Hr @ their sister hotel, The Catalina (oceanfront), & the rooftop sun deck & pool use @ another sister hotel, The Chesterfield, made up for the Chelsea not having a pool & being 2 blocks away from the beach. However, my shower never reached the warm water temperature that I am accustomed for me to comfortably take a shower. If it weren’t for the 90° day, I wouldn’t have been able to take the cool water shower.

The shower’s water temperature never reached my desired temperature.

Great location. When I came in the restaurant host welcomed me. I ate in the bar one night and the food was awesome and beer very cold. All restaurant staff was the opposite of the clerks--nice range of expression, friendly and professional. Very clean and cool room.

When I checked in and out the clerks were rude. The woman reiterated all the fees that I would incur when I smoked in the elevator and my room. Weird. I have never smoked in my life. Why not first ask if I smoke? You can also reframe things by saying, "If you smoke please do so 200-feet from our hotel," or the like. The man when I checked out told me that they were a corporation and had no room to store one small bag and due to COVID can't anyway. He offered no solution. I had to ask. He had no smile in his presentation.

I’ve stayed at the other sister hotels (Chesterfield Suites, Hotel Shelly and WhiteLaw) before. All off the properties are nice, safe, clean and include the free happy hour 7 days a week. This property is two blocks from the beach and closer to a Burger King, other restaurants and shops if you need or want snacks for the beach or a quick bite. I think Subway is up one block and across the street. There are several bus stops not far away, especially if you’re take the 150 bus from Miami airport airport.

We were on the third floor and the windows were high up from the floor; mayb 8 feet from the floor, we couldn’t see outside. There wasn’t anything abt the hotel I didn’t like.

Location was excellent for the price. The room is beautiful, exactly what you would expect for old school Miami. Proper updates while maintaining the integrity of the building history.

Conflict with what we booked via booking.com. Our reservation was messed up and we ended up paying 25% more than expected.

Room, comfortable bed, great shower, size of hotel room, nice bar area and good food in the restaurant, 2 blocks from beach and Ocean drive so great location, free beach towels is a nice touch

Random no wardrobe or place to hang clothes we had room 301

Location is great. Staff was very friendly, especially Carlos at the front desk was very helpful.

No housekeeping

Beautiful little place with friendly staff.

If the attached restaurant had an earlier breakfast option as we had to leave before it opened. Though staff gave friendly alternatives and we ended up just stopping for coffee and a pastry at 7eleven

I loved my stay at the Chelsea. Staff were kind & helped with anything I needed. It’s right in the heart of south beach & wasn’t to expensive. I loved there was restaurant on property as well as bar. Because they don’t have a pool we were informed of the pools we were allowed to enter at there sister hotels which were a couple blocks down as well as every day for an hour we also had free drinks at the sister hotel as long as we showed our room key & I plan on staying at the Chelsea again when I visit! Btw this wasn’t my first time staying at the Chelsea but my second & again I highly recommend. Check in & check out was very easy

Unbeatable location! Close to the beach, restaurant and clubs. The hotel room was really cute and had a great shower.

The room was a bit small and there weren't any mirrors other than in the bathroom. Also the lighting in the room was very dim.