It is in the heart of historic St Augustine. Beautiful view of the ICW and the mooring field, so that you can watch all the boats. You can just park your car and walk

They now charge $20.00 to park at the hotel, even when you are staying there

The room at first was cramped and no heat, the hostess at night said she couldn’t move us because we had booked through a third-party so we contacted the manager of the facility. She’s awesome. I’m trying to remember her name. I want to say Sharon, but I could be wrong. She immediately from home, called them and moved us to a better room with heat. Overall, the stays amazing the parking is horrible but that’s to be expected. Saint Augustine is a beautiful and fun place to go other than that we have no complaints whatsoever other than the desk clerk she was of Asian descent. I can’t tell you what culture, but she was not out to help us or anything. She did send a guy up to look at the AC and heater he brought me an extra blanket and said he would try to work on it. Well that wasn’t going to be good enough because it was going to be cold but anyhow, like I said the head manager of the best western in bayfront Saint Augustine Florida was just amazing and we will return especially because of her and the excellent service we got when we first got there the valet guy was just awesome. He made sure that we had a comfortable place to park and that we had a place to park when we came back in because we are both are semi disabled. Yes, I would highly recommend the best western bayfront. They just need to keep an eye on some of their staff. Thank you.

The property is very nice. It’s cramped, but given the fact the view overrules it being cramped. The parking is horrible, but they can’t help that either because Saint Augustine just keeps overpopulated itself every day, but it was convenient and close enough to walk to most everything we wanted to, and we thoroughly enjoyed the alligator farm.

The hotel has the best location. The Historic District and everything you need is in walking distance. The hotel is connected to the Historic District. The staff was very friendly, helpful and accommodating. Our ceiling light was not working. We reported this to one of the staff and Zoli was immediately there to fix it. Problem solved in less than 10 minutes. Zoli is very helpful and attentive as well as all the staff we came in contact with. They did not have a breakfast option, but provided a grab and go bag and fresh coffee. The "grab and go bag" contained a banana-nut muffin, cereal bar and bottled water. Fresh fruit is available also. It worked perfectly for us. There is a restaurant next door that serves an excellent and fast breakfast. My husband ate there one day (carry-out). He said it was very good.The room was small, but very comfortable. The bed and pillows were comfortable. "Everything" was very clean. I always clean and sanitize my own room and bring my own linen and towels (borderline OCD), so for me to say it was clean.... that means "it was clean." I highly recommend this hotel. It also has an elevated area where you can sit and look at the Bay, the Fort, the trains going by, the Lions Bridge and see all of the St. Augustine activities. Nice cozy, covered area to relax. High tables and chairs and love-seat in this look-out area. We had a wonderful stay! The landscaping makes nice backgrounds for pictures during the day and at night. They have lights to highlight the trees and greenery at night.

*The air conditioner was loud. *In the bathroom, the sink drainage hole at the top/front of the sink had black stuff in it that should be cleaned out ... it's my borderline OCD thing.

Conveniently located in the historic district. Actually very quiet room while there were live bands playing at a pub close by. Parking lot on site albeit tight. Had no problems parking an SUV. Free coffee in the lobby. Rooms have been recently updated. Bathroom was clean.

1. My room keys kept failing. Had to replace twice. 2. No breakfast. Lobby is small and plain. 3. The in-room AC wasn't intuitive. Couldn't get fan to stay on. 4. The king size bed took up most of the room.

The location is perfect for exploring the historic district of downtown St. Augustine. The clearly "vintage" motel has modern, up-to-date furnishings and bathroom. The mini fridge and the microwave were a nice surprise, even though we didn't use them.

The room is a little tight for two queen beds. This is probably due to the age of the building. All the same, it was adequate space for two people. The tiny coffee maker worked, but I suspect the beverage packages were out of date--the coffee "creamer" powder didn't dissolve as expected. That's a clue they're not regularly changed.

We have been staying at this property since it was The Monterey Inn, in 1978, and it was old then! Whoever did the update did a fantastic job with this small, older hotel, and now it is clean, fresh, and modern, yet still charming. Historic Old St. Augustine is RIGHT behind you, the Bay is right in front of you, the Castillo San Marcos is block away, and the well-loved Columbia Restaurant (original is in Ybor City, in Tampa) is 2 blocks behind you!

This Best Western is in a great location and within a few blocks of all the restaurants, bars, and activities! The trolley stop is right out front of the building and very convenient. The rooms were clean and had plenty of space to move around. Bathrooms were also clean and well stocked. With so many things to see and do in the area we were basically in our room only to sleep so for the price and location it worked out very well. Parking is well managed and organized.

Wish a continental breakfast was included but they did offer coffee in the lobby area, as well as, a bagged grab-n-go snack. Would have liked the water temp. to be a bit hotter but isn't a deal breaker.

Location—right across from water; close to shopping & Festival of Lights, parking close to room

I called to inquire if we could check in early & was told to come early, rooms were ready though no rooms had been assigned yet, when we arrived I was told no rooms were ready for us. We were offered to have coffee in the lobby & to sit on the balcony. When we attempted to get coffee, the urn was empty & when we advised the person that offered, they said we don’t make any after 2 pm. I can understand that but it shouldn’t have been offered. No restroom in common areas. A bit noisy in the evening as there are bars close by

Great location. Room was small but cozy. The walls are a little thin, could hear maids and others through the walls. Bathroom was very nice, just wish it had a door instead of the barndoor. I am sure that was for space, but a sealing door would have been better for obvious reasons. Couldn't beat the location, everything was within walking distance. Parking was tight but acceptable. Really never needed to move the car due to the location.

Location was greatest thing. Noise and bathroom door was biggest dislike. Noise wasn't just the surroundings which I would expect, it was more the noise coming from other rooms and ability to hear maids early in the morning.

The hotel is in a great location! Kind of tight getting into the parking lot. It's right in the center of the action, especially if you're going to the festival of lights! It's literally right across the street from the bay. So beautiful. Next to all the restuarants/shops/cafés etc. The room was nice, clean, and spacious. Would stay again.

Took a while to check in. Not much parking but not a deal breaker in any sense.