mostly everything

how early everything closed, pool should be open at night paying for valet is not listed and important to know prior to a visit

This historical gem is perfectly located next to the Lightner Museum, Cathedral Basilica, trolly stop, and George Street. A highlight included a tour by the property’s own historian, Michelle. She gave a “mini series” tour about the founding families of St. Augustine. Charlyne, the concierge, was exceptional in with planning tours and meals for three days. The room was spotless clean and bedding wonderful. The staff was five star all around. The other guests we met were lovely. Highly recommend this property.

There was nothing not to like. We enjoyed full days out and about and felt pampered when we settled in at night.

An outstanding historic hotel, perfectly located in the heart of St. Augustine. Staff are friendly, courteous, and eager to assist, while the room was immaculate and beautifully decorated. Breakfast in the morning was superb, with a good choice of dishes and top-quality food.

The room was very clean and comfortable. The staff was absolutely amazing. They treated us very well. They helped us valet, get our luggage to our room, helped us find locations we wanted to visit and kept following up to make sure our stay was great. We ended up needing late check out and they accommodated us.  we travel a lot and stay in many different places, and I have to say this is a very, very nice place. I will stay here again in a heartbeat. Great people. 

all great

The staff, cleaning personnel who some of them speak spanish which is great, kindness and a centric location besides the historic beauty of the hotel and how clean it was, would recommend to everyone to stay in it. There’s no way I decide to stay in another hotel. Casa Monica is unique and I’ll stay in it all the time. The advantage of having parking facilities and having the car accesible whenever I need it, it’s another positive aspect of this hotel.

beautiful hotel, nice staff…

restaurant has a terrible menu, except for breakfast. wanted to eat a nice dinner with my wife , but had the worst dinner menu anywhere….no choices , no imagination, 1 strip steak,a duck breast,nothing to make us want to eat there , so we were forced to get an Uber and go to raintre restaurant, which was awesome as usual, but we were very disappointed with bar and dinner menu…general manager Arron was very nice and we will be back, we live in the villages and frequent st Augustine on a monthly basis…

Beds were wonderful.

We had a dog barking for about 3 hrs the night of the 13th into the morning of the 14th. The night before we had an entire bag of things we bought including my new shoe box with my old sandles go missing after a room cleaning. Probably just a mistake, thought it was trash or something.

the property is gorgeous , well maintained and very clean. the location is right within the historic area and right by the entrance of George Street. once we parked we didn’t have to use our car for the rest of the stay. the staff is extremely knowledgeable, pleasant and helpful.

Although the valet staff is wonderful, knowledgeable, professional and polite I felt the valet parking was a little over priced. the property charges you $35 a day to park the car in a next door parking garage. the car is outside all day.

The location, the hotel, and the staff were excellent ! The location was within walking distance to everything centrally located. The hotel was very luxurious and granduer, and the staff were extremely helpful and kind, from the front desk to the valet parking.

The only thing missing in the room itself was a mini microwave to heat up leftovers. Everything else was fantastic.

The location was perfect for lovely walks to sightseeing, restaurants, coffee shops, and public spaces.

The bathrooms did not emit consistent hot water. They did have a maintenance engineer on staff on-hand, but we didn’t bother her since when given enough time, the water would warm up. We do prefer taking showers back-to-back when getting ready and hot showers (not just warm).