Staff was very nice. The hotel was very clean. My son (8) and I had the pool all to ourselves the first night and it was heated 😁

The room was a little crowded. Also, I had breakfast included in the cost of my stay and all they have for food is a Starbucks and so I assumed that's where the included breakfast was but after I ordered she said it was $40 🤔 wasn't until the second morning where I saw the small sign on the counter telling you what was included (same thing I ordered the day before!! ) But they didn't even ask or offer up the information either so that was a lesson learned.

Loved the outdoor area! Loved the key-card access laundry for guests (machines were clean which was a nice change)! The rooms were spacious, an especially nice touch is the clever desk which has another desk underneath it on wheels (a second one) which pulled out allowing a second person a desk in the room. This was super useful for people who were working from 3AM on our home country timezone. Bed was big and comfy. More than enough drawer space, hanging space and bathroom space. The hotel is an easy access to shopping centres, restaurants, coffee places and walking trails. Great self-parking on the hotel premises!

Again wifi didn't work for Linux, but again this was the case in most USA hotels, MAC and Windows machines worked fine. Stayed for a week and no complaints.

I had to pay 27 dollars a day for parking which wasn’t mentioned when I booked

Nice facilities, friendly valet staff, small convenient store for beverage/snack purchases, heated pool

Used text option for call ahead valet to retrieve vehicle very delayed response, options of snacks extremely limited in convenient store, obligatory valet or offsight self parking.

the location and facility

the staff at the front desk wasn’t knowledgeable and even after I’ve paid / checked out i keep getting and trying to be charged and nobody seems to know why or keep giving me the run around and my husband was just hung up on while speaking with corporate

The staff was wonderful and helpful. The location for us was good.

The bathtub/shower had a sloped edge, could be very dangerous for the elderly. No spoons to eat your yogurt.

kids loved being on the 9th floor. it was super comfy to sleep.

didn’t like that they don’t serve breakfast. wasn’t paying attention to that when I booked it. I will for sure be checking that before I book in future.

There was really no breakfast!

The rooms are outdated as far as furniture. There was no stationary or any material that would show an actual menus or information specific on the service and or services inside the hotel.;5

The staff was very nice and friendly! We had an amazing view and our room was nice and clean.

The parking was a little expensive. The parking deck was a good little walk from the hotel so we did valet parking which was around $30+ BUT it was definitely worth it being that we didn’t have to walk all the way to the parking deck.

staff was wonderful! from valet to bartender Michael to the front desk and housekeeping. clean rooms, convenient location to walk to restaurants and shopping.

restaurant was closed during day