Very clean and good value

Convenient

Parking could be free .

Clean as heck and the staff was above expectations

The elevators! You have to select ya floor outside of the elevator so if you get on with someone n forgot to scan ya card n select ya door. Your on a unwanted ride lol

Breakfast and clean environment

Excellent space. Wonderful breakfast.

Paying for parking.

The facility seemed very clean. Every staff member we met seemed eager to help and was friendly & polite. Overall, a very positive experience!

Parking in the Altimore deck because of the Hyatt's deck being full. Wasn't bad, but would've been helpful if it were explained that the card wouldn't work to go in & we needed to pull a ticket--but could use our room card to get out. (And maybe it was & I missed that? I know we were told to park there if the other was full, but having to pull a ticket confused me & coming out I first scanned the ticket & it asked for payment. I knew that was wrong...so I parked and went in the hyatt to ask about it. That's when I was told the card worked to get out). Also, minor thing--the toilet paper holder in our room (904) was loose & the roll kept falling off of it.

The breakfast was amazing, much nicer than I had anticipated. The room was immaculate and comfortable. Great water pressure and temperature in the shower (like getting a scalp massage!).

We haven't traveled in a looong time, so the security of the elevators was a learning experience. It'd have been nice if the front desk person had warned us about how there are no buttons inside the elevator and be sure you're getting on the one that has been called for your floor. We figured it out but it was embarrassing.

Breakfast was really good , beds are always comfortable, room was clean.

The night shift staff members/ managers have poor attitudes. We called twice about noise being made on top of us . The first time we called the guy was very nice and told us he would handle it. They got quiet for a few minutes and started back making more noise the same guy answers and then passes our call to another guy who was very nasty with us. We explained we paid alot of money for our stay and we had a long day and just wanted to sleep he didn't care. Upon checking out the morning team member informed us on what to do next time the morning staff was amazing and apologized for the inconvenience.

I lovedddddd how comfortable this hotel makes their guest feel, from the entry way to the rooms, to the patio/pool area. I felt really cared for by every staff member and any request we had was taken care of immediately. The room was spacious & comfy, just good enough for my partner and I.

I was a bit inconvenienced by the elevators. One night, we had gotten back late and the key for the elevator would not work to come from Parking Level 1. I was tired, and ready to get in bed but had to stop by the front desk to get my key reactivated. Also, the keys sometimes didn't work right away to get in and out of the parking garages and that was a little frustrating.

Breakfast was great and the location was simply perfect for me.

No complimentary drinking water in the room!