The room I had reserved wasn’t available and the front desk was good about it. Overall very good service clean

The staff from the front desk, bar, and restaurant were great!! The food at The Shore was delicious! The views are amazing! I love that the staff was laid back!

I hated the censored controlled AC, our room was 75 degrees every day when we got back, definitely bring a fan if you're a hot sleeper. All of our silverware in the drawer was dirty and still had food on it, and the coffee pot in the room was dirty. The bed is a little stiff to my taste but wasn't horrible. The shower had absolutely no water pressure, so showers were not enjoyable.

This a perfect all in one hotel. The extended stay rooms are fully equipped so you can do meals in or out and pack things for the beach as you need. The beach is perfect, you can even occasionally see park rangers releasing sea turtles while making it an informational experience. Breakfast was also great. The entire staff is awesome and so friendly. The Manager Donna was so helpful! I have a severe food allergy, she took notice and went to out of her way providing me with other safe options which was greatly appreciated.

The only thing we didn’t like (and at no fault to the staff) We stayed in 219 while the room it’s self was great this there is half wall that isn’t really structurally needed that blocks the entire view of the beach from the balcony. Also the shower does flood the bathroom if you do not have towels covering the edge of the since there is no door.

The hotel was in a great location , right on the beach, and close to shopping and dining. Every staff member I encountered was friendly and provided great customer service. The hotel was clean, and the room was very spacious and had a balcony with a partial ocean view. The shrimp and grits from the hotel restaurant were some of the best I have ever had.

This is not really a complaint, just something to keep in mind.. The balconies all overlook the pool, and that pool is wide open from 9am to 10 pm with kids having the best time. If you like to sit on the balcony and relax, listen to the waves better get up early or wait until after 10. You can't hear anything if you are inside the room with the door shut, though.

The restaurant was fabulous and all the staff were excellent.

There was a group of people there at the hotel in the pool cussing and this was supposed to be a family friendly place. Some parents left the pool because of the language.

The breakfast was common and fair. Some fresh fruit and pastries would have been nice

The male manager was cold and quite rude when checking in. We were originally told our room would be ready by 1:30, but had to wait u til 4 to get into our room. When I asked the manager the status, his attitude was rough. Never smile upon ckg in and actually made us fee uncomfortable

Prime location on the beach. Wonderful staff, especially Cris, who served us at the bar. Spacious room was very comfortable. Coming back.

The only downside was the food served at the "included" breakfast. Eggs are from a box and taste that way, boiled sausage is a little unsettling. Your guests deserve real food.

Loved the location being right on the beach. How soundproof the rooms are. Didn't hear doors slamming or people outside or in the halls. All the outside amenities. The size of the room. The view.

The bed was way too firm for our liking.

room was great, breakfast was not so great...

eggs were fake, sausage was mysterious, oatmeal seemed to be made days ago..seriously, just have fruit and waffles with coffee, instead of that CHEAP yuck food...

The hotel location was excellent. The staff was pleasant and accommodating.I appreciated the complimentary shuttle and bicycle rental.

My room was not clean sufficiently when I arrived. The bathroom had excessive hair on the floor, toilet holder and towel rack were broken and the sink drained slowly. The carpet was also in need of vacuuming.