Location, and room

The AC did not work!

Breakfast was awesome

Had to pay 45 dollars a day for valet parking. I stayed 2 days so it should have been 90 dollars but they charged me additional 45 for leaving to take a tour of Budweiser and coming back

Comfy and the breakfast was great!

No parking options besides valet.

We booked our room on-line in the mid-afternoon when we spontaneously decided to stay over night to attend the Cardinals game that evening. We drove from the Gateway Arch parking garage a few minutes later and checked in. The valet parking secured our vehicle. We walked back to the river front, then to the game, and back that evening.

The building is being renovated, resulting in the sidewalks along the sides of the building being closed. We walked an extra block to avoid these which put us on streets on which we felt comfortable (we have lived and traveled in many urban environments). This was a minor inconvenience which will be resolved when the renovations are finished.

All staff was very friendly and accommodating, considerate and attentive. Front desk staff especially kind. and considerate. Great food selections set-up, and taste, very clean beautifully furnished accommodating excellent dining environment. Our room sleeping, relaxing and snacking, bathroom and personal areas great. Valet parking was pronto courteous and done with a smile.I wish my schedule had allowed me to spend more time in it.

The city street department repeatedly closing the entrances to the hotel.

Everything

Parking !!! Please build a parking garage 😩free parking garage!

The nice lady at the front desk. There is a key card issue, after 3 or 4 tries of the keys not working, she put us in a different room that the keys worked on. The room might of been an upgrade. She was very kind and managed everything by herself, it’s at least a 2 person job. Pictures included are of the nice view of the historic building and museum.

Housekeeping was very good and nice. Only thing was that the flooring needed a cleaning in the kitchen walkway area.

The suite was fantastic and clean. While I didn’t stay long enough to take advantage of the amenities, there was plenty to do in the hotel, and the breakfast was well stocked and very good.

The outlets in the kitchen area didn’t seem to work. the fridge was plugged in but wasn’t cold, and I had to move the coffee maker to the desk to use it.

this was a updated modern clean feeling hotel I loved the price of this hotel for the quality you receive

parking is a disaster !! but it’s downtown .. breakfast was just ok Bacon was amazing ! we went NYE so are issues we’re not the hotels fault .. sirens and partying until 4 am in the room above us

The building is the old Shell Factory, and I appreciated the fact they had a couple history signs hanging up recognizing the building architecture. Super neat! Everything was nice and clean!

Breakfast wasn’t the greatest, but we did arrive around 9, so options were limited. Parking is also difficult…be ready to pay for valet.