location was great!

It was a maze to find your room! Better signs would definitely be beneficial! Small issues with room. Some outlets didn't work and the TV remote batteries were dead. Everything was a bit pricey.

I should NOT be charged by booking for this stay. Booking. Cancelled my reservation. I tried to have booking . Com change my room to a lower rate. They told me they emailed Union Station-to request the room change and rebook to waive the cancellation fee bc I wanted to change rooms but keep the same dates…When we arrived my reservation was cancelled . They did waive the fee and luckily they had. Room I could book on October 2-4. So I booked direct myself and I resolved the issues on arrival. I was sent an email from booking my booking reservation was cancelled . Therefore Union station curio rebooked me upon arrival and waived the cancellation free. Please confirm I will Not be charged by booking. Tammy Lance. Any question call me @606-/260699 or text me.

Great location to do so much! We were able to walk everywhere for the 3 days we stayed (city museum, Gateway Arch, hockey stadium). Plenty of amenities to stay at the property and not have to go out (it was down pouring a whole day and we were able to get all meals there without having to to take kids out in the rain).

Would have been nice to have some additional discounts to the things at Union Station, especially when traveling with kids.

When we first arrived, it was a bit chaotic because we weren't sure where to go. But in no time, our hero Kirk met us with a dolly to unload our baggage, got us thru registration and into our room in no time. This hotel is beautiful, with historic architecture. It is huge and takes a bit to learn your way around, but so worth it! So many activities on the property, such as the big ferris wheel, mini golf, light shows inside and out and the aquarium. Several good restaurants too. Staff were all amazing and did a fantastic job!

Everything was fine.

The location was great, we could walk to anything we wanted. There’s so much to see and do at the hotel we didn’t have to leave; restaurants, bars, architecture, the aquarium. The history here is obvious everywhere you look, I loved that aspect the most I think.

They hosted a dinner event sand posted signs in the parking lot saying lot full, I didn’t post this much for a hotel to not be able to park in the secure lot, we ended up talking to the people at the lot and found a spot. Also, finding a way inside during the event was troublesome since even though the event was blocked off we had to walk around the huge building to find another way inside them up to our room. Finally, the hot water in the sink had little to no pressure and the cold faucet leaked All over the counter so watch anything you don’t want getting wet.

The staff was amazing! The food from The Station Grill and some of the other property eateries was fresh and perfect each time we ordered. Getting needed toiletries was as simple as calling the front desk, and none of the staff seemed irritated at the request. Additionally, the hourly lobby shows on the ceiling were fun, and our daughter loved them. The hotel is also conveniently located in regard to local attractions, and the architecture of the building is something you don't want to miss seeing.

The general mills convention attendees...nothing but rude. That's not something the hotel can control, but it did make the trip a bit less enjoyable. I wish the outdoor attractions were covered more to keep out rain. Lots of leaks in the area with the glass ceiling.

Breakfast was excellent and the room was clean and comfortable. It would have been nice to have bottled water replenished. The light show in the evenings was spectacular.

The internet connection was poor. I had to go to reception and have them work to get our internet connected so I could retrieve our tickets for the hockey game. The menu in the lobby was quite restrictive and we were unable to find anywhere else to eat on the property after 9:30

Parking was easy to access and attendants were personable. The Aquarium gave us a discount on the parking since we purchased general admission tickets, so parking was only $5 a night. The room was clean and comfortable - we had four people in our party and it was plenty roomy for all of us. Our room was on the first floor. We ate dinner (we ordered take out from Maggiano's Little Italy) on the patio outside our room. The weather was pleasant and cool. We chose not to eat breakfast at the hotel.

I can't think of anything that could have been better. We enjoyed our stay immensely.

The room was very nice and quiet. The breakfast was excellent and reasonably priced for a hotel. The public areas reflected that it was once a train station. I liked the open area courtyard outside my room.

The layout of this very large public area was confusing. There were no signs directing you from the entrance to the registration desk. The elevator from the street entrance to the main floor was hidden behind a door with no signs to direct you there.

The hotel is beautiful and a must see if you are in St.Louis! It conveniently located to all activities in downtown as well as being close to the interstate. Private parking lot was great and eliminated the need to hunt for a spot every day.

Private events in the Grand Hall were loud and limited the availability of the light show and lounge features of the property.