The smell when we walked in was amazing. Clean and fresh. The desk worker was amazing at her job and friendly. She greeted me and said thanks for being a Hilton Honors member. We asked questions and she had an answer for our questions.

I cannot say there was anything that I didn’t like. It was a great stay. Maybe if they wanted to, they could check the smell in the air conditioner. That had a little smell, but it went away, so over all it wasn’t bad.

We stayed in Goshen after a trip to Shipshewana. It was a clean environment and great breakfast. Everyone was very kind.

I'm not sure why hotels do this but when you have 4 people staying in a room, why can't we ever have 4 towels and wash clothes. We always have to go ask for 1 more if everything. Also, there was thumping above us at 11:00 at night. I called the front desk and they took care of it which I was thankful for.

This if the first time we spend at your location, it will Not be the last. The Hotel was Clean, the Smell was one of the things we always keep in mind when visiting Hotel and Motels, your cleanliness was perfect and the staff was one of the best we have met in our many visits to Hotel/Motels. Food was good with lore selections than we have had at many of the places we have stayed at. a 5 Star for sure.

Everything, it was perfect.

Hotel was clean and updated. Beds were comfortable and breakfast was good.

Stayed here three times over the last eight months and all three times the hot tub was broken. This last time I even called the week before arrival and was assured that while the pool was closed for maintenance the hot tub was open. Upon arrival I found out that the hot tub was also closed for maintenance.

Large room, clean, comfortable, everything we needed. Will stay here again!

Needs to make a few repairs, our door locked fine, however did not fit the frame well so a lot of noise from the hallway. (Of course rude neighbors is not the fault of the property.

Good upkeep. Clean. Convenient to family.

pool and hot tub not open

Nice place. Clean room. A/c worked great. Fantastic night of sleep.

No cheat sheet for favorite TV channels. Took forever to find what we wanted. Check out person must have been playing on his phone the entire time we were eating breakfast—he sure wasn’t working.

I made a special request for a grab bar in the bathtub and received my special request. Thank you for paying attention.

Only the remodeling going on. It is good that is being done though. It really was not in our way with the exception of the loveseat sitting right outside the elevators on the 2nd floor. Hard to get a suitcase cart around it.

Clean and friendly staff. Nice selection for breakfast.

Nice place to stay, but the elevator was down and waiting on parts. In checking, there was time to ndiscount. Ahead of time, but instead I was told I could cancel with no penalty fee, or stay with no discount. Disappointing.

Breakfast was okay The oatmeal was really really runny

I am dealing with some lung issues so we Always check the filters in the room units, they were very clogged. I realize that is an extra step for the cleaning crew, but maybe regular maintenance can be scheduled?