The hotel was amazing. The staff was extremely friendly. Tynisha at the front desk was amazing and beyond helpful. She made an amazing accommodation for me and my girlfriend’s anniversary which included a celebratory note specifically for us as well as a complimentary fudge cake in the fridge. Matt, the bellhop was an extreme help. He took all of our bags up to the room with my girlfriend while I parked my car. He unloaded everything and even put all of our drinks in the fridge for us. Katherine was a huge help as well. Overall the experience was beyond perfect overall. From the bite and the staff. To the surrounding area which was downtown. Would definitely recommend as well as come back

Valet people were on it! Valet people seemed more experinced and very knowledgeable of the towns events. Restaurant bar had really good food, Staff were very good to us.

Make better signs, verbally and communicate better telling guest where your Sunday morning buffet was. Smaller towels could save you laundry bills. Bath towels were meant for NBA types. Plan better for Indy 500. Expect guest to be hungry after a rain delayed event. Keep restauraunt open longer. The front desk person needs to know what are the biggest events near its hotel. Never knew how to get to the parade. Police excessive noise and celebrations outside of Omni on eve of Indy 500 so guest don't have to wear ear muffs to sleep. Upgrade to sound insulated windows.

Convenient location to Lucas oil stadium

The bathroom in the room needs updated/freshened up. The paint was peeling and there was mildew along the corners/ceilings.

staff, service, convenience, cleanliness

no microwave in room is only complaint

The location downtown was perfect, close to great fine dining as well as casual eateries and bars. The customer service was wonderful, especially Check-in with Hannah! She just made us feel so special and was welcoming every day along with the other staff. I can recommend the coffee bar and the breakfast buffet, they were really good. We had drinks and appetizers at the bar and they were good as well. The room was clean and bed was very comfortable.

Be aware that Omni is located downtown and of course with the convenience comes the extra cost of parking...the valet is around$53.00 per night, but they were very accommodating and helpful!

The hotel is in a beautiful building and has cozy decor in the lobby. The rooms are nice with comfy beds and nice toiletries (the Omni partners with Nest and the shampoo and body wash were "Sicilian orange" which smells amazing). There was plenty of space in the room for two of us and our bags for the Indy 500. The hotel location is very central to Indianapolis and the city is pretty walk-able. The valet was easy to use as well.

No complaints!

Would be wonderful with a good remodel

Needs to be updated

I like the two beds and the spacing of everything. I do believe that the room was a little small for the amount of people that we had in the room. But it was nice and I really like the view out of the windows and how everything was. The hotel was close to a lot of restaurants , the Indiana convention center, and to the mall.

The room was a little small and because I had my children I didn’t like the glass tables and the mirror on the closet. The closet was small and the glass doors only opened a small space.

The room and bathroom were very clean. The staff had made sure we had outlets on both sides of the bed for our CPap machines. The car valet staff was very helpful when I had left something in my car, they went to get it for me. It is a great place to stay if attending an event at Lucas Oil Stadium as we were. We were able to leave our car and bags at the hotel.

We were disappointed in the quality of the food at breakfast, especially considering the cost. The room and bathroom were a little small.

Room was clean and updated , great security with key needed to make elevators work, staff were very professional and helpful, architecture of the building was beautiful and nostalgic

Lobby was under renovation, bed was uncomfortable, water was off the majority of a day or repairs, no hot water the next morning we checked out