I was traveling solo with my kids to go visit family about 2 hours away from one or 4 hours away from the other. So I needed a place with a restaurant, pool, free shuttle to the airport, near the airport (less than 5 minutes), early breakfast a single and king bed. This was the only property that met the criteria. I needed to drop off the rental car prior to checking in, stopped there first to ask if I could store our luggage till it was time to check in. Immediately the girl said let’s check you in throw the bags in the room. Both the girls were so kind and had such amazing personalities. The kids enjoyed the pool, we ended up ordering food and my kids fell asleep. Made my process of traveling back home with them much easier and enjoyable.

The twin wasn’t set up with sheets and there were none available in the room.

Very clean and modern looking property. Staff was super-friendly and helpful. Even our shuttle driver to the airport was super friendly and so helpful. Everyone knew their jobs well and everyone was kind and courteous.

The only thing I didn't care for was that breakfast was NOT included in our room rate, and although breakfast was available, there was a separate charge. I also prefer the ability to go down to the lobby for a breakfast bar that I can pick and choose from at my leisure, without a line or without waiting for service.

I like that this hotel has a restaurant. Although menu is limited, everything they offered that I tried was good. Also they have Starbucks coffee. The location is convenient and easy access to the highway so I could get around in Louisville.

Although the restaurant makes Starbucks coffee, my latte did not taste the same as what I am use to. All in all, I still love the fact that I can get my cup of coffee before leaving for my event. I have no complaints about anything else.

I sent a request to the hotel to have my two rooms side by side and not only did they have the rooms side by side when I checked in but they also had connected doors so that my family could go back and forth between rooms and not have to go out into the hallway, this made our stay even better. The room was very clean, the staff at the front desk were very friendly and helpful. I loved my stay here and would recommend this hotel to others.

I can’t think of anything, if I have to be picky I would say that the pool was a bit small but it wasn’t busy when we went down to it so it didn’t affect us.

Shuttle service to/from the airport is ON DEMAND 24 hours a day. In the evening, we dropped off our things in the room, and drove to the airport to drop off our rental car. Called Courtyard directly and they sent their shuttle van to bring us back to the hotel. At 4:30am we came down to take their shuttle van to the airport for an early flight. They have a driver ready 24 hours a day. It was all very smooth!!

This location was very easy to find. The parking was ample and secure. The rooms were spacious and clean. I used the wifi to work remotely and it was perfect. No disconnections at all. I enjoyed my stay.

I really didn't like the small refrigerator energy saver mechanism. Basically for the entire 3 nights I had to remember to push a button to turn on the refrigerator for a 2 hour or 8 hour timeline. I had items that needed to be refrigerated the entire time of my stay, so didn't like that feature. Other than that, the room was perfect.

We were stranded at the airport at 1 am due to storms and two other passengers recommended your hotel. The shuttle delivered us, your staff welcomed us warmly, and the beds were comfortable at 2:20 am. The shuttle took us to Cracker Barrel for lunch, we rested well throughout the day, dinner at the lobby bar was delicious, and the shuttle driver who took us back to the airport at 3:30 am the following morning was pleasant and helpful!

There were no washcloths in the room when we arrived, but the front desk staff was happy to help us with that minor inconvenience.

Rooms were clean and comfortable.

The front desk lady was very blah. I walked in and she didn’t even say hello or welcome. She just wanted my name and ID. Gave me my room key and pointed to where the elevator was. However, there a very kind and helpful young man who helped us with our luggage. He saw that I was there with my older parents and he grabbed a luggage cart and just handled it. Helped get everything to our room!

it was clean and comfortable staff was amazing shout out to the cleaning crew they are hard working and keep the hotel fresh and clean.

no vending machines and a bottle of water/pop is 4.25 and the little bistro stops serving food at 10 am making it hard for my kids to get moving early enough to get breakfast and there are zero options besides the little market I mentioned earlier so candy for breakfast? I’m not complaining I make it in plenty of time I’m an early riser but the rest of my crew went hungry until we got into the festival because if you leave you will definitely loose your parking place they didn’t have enough for the guests.

I had "breakfast included" offer, but it turned out that breakfasts were from Starbucks that is at the lobby. It took 10 minutes of resolving and then we simply ate and drank something from Starbucks menu - which is not that extensive.

Hotel room windows have not been cleaned in ages.