Location to LSU was great. Mall and restaurants were very close. We had a pleasant time when we checked in. The young lady was very informative. She gave added information without being asked. She was excellent, but I did not get her name

We were placed in a room that had a smell and was told there were no available rooms, so we had a rough night sleeping. They moved us to another room the next morning, which was perfect. We were told the first room was a pet room. My wife was saying all night that the room smells like dog piss. I would recommend that the pet room be on the end of the floor. Who wants to hear barking dogs when they are walking down the hallway. Bathroom was very small

Amazing, friendly staff- They were available when needed. Had a smile and greeted guests. Super clean rooms even though there was a wait at check in. The best breakfast that I have ever had at any hotel. Keep it up!

Only two things. The guests should be given an option to pay cash at hotel instead of having to put credit/debit cards on hold the entire stay. Other than that, no complaints. Also, other guests were not able to enjoy the pool area due to other guests allowing their children to dive in the pool when the rules were clearly posted not to. Rules should be more enforced to avoid serious injury. Other than that, no other complaints.

The room was spacious and clean. Nice breakfast.

The smell in the lobby and common areas was terrible. It was constant. I believe it is a very strong air freshener or cleaning product. My daughter’s eyes watered. I just found it unpleasant. Overheard another group of guests checking in that also commented on the chemical type odor.

I ask for handicap room it was on 5th floor down long hall. How do you expect someone to walk that far? We were there to have knee surgery and it was a disaster having to get her on an elevator and down the long hall. I had to call 911 to get her out of the room one night. She is 20 years old so do not think she is old. She could not make it down the long hall. We were told we would be in the first floor.

Staff was extremely helpful and cheerful Especially Sarah at the front desk The property was very clean and fresh smelling We really enjoyed the pool area Close to the Mall

I choose this property because breakfast was included I was told IN WRITING upon arrival that breakfast was available Saturday Sunday and holidays until 10am On Memorial Day breakfast closed at 9am so my family missed it

Room was nice and spacious. Very clean and attractive. We loved the location, it was close to shopping and restaurants. We would stay there again. Nice price too!

I prefer bathtubs. So many hotels just have showers. That is pretty much my only thing I would have changed. This was a very comfortable suite otherwise.

It was nice and clean. The hallways did not have dust or dirt along the hallway. The elevator was slow but it was due to one was out of order. The staff was nice even offered pool towels when we inquired about the pool. The bed was a little hard but not uncomfortable.

The bed was a little hard but not uncomfortable

I liked everything about it accept they don't use cash app and that's the card I keep my money on

No microwaves in the rooms people wake up through the night and want to warm up they food and can't nobody wants to get dresss and leave out they room and go warm. Food high as you pay it should be one in them

Nice and Quiet! Inviting environment! Beautiful rooms! The breakfast was great!

Although I always carry my own cleaning supplies, the shower could've been much cleaner. I didn't like seeing the mold in the corners so I took care of that.

The breakfast was really good. You can tell the staff really cares The room was very comfortable. My only take back is i think the sheets could smell cleaner And vacuuming needs more attention. The room was very comfortable and we will definitely stay again. Very close to everything. Mall is directly across the the street. Walking distance.