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8.2

1,097 reviews

Sheraton New Orleans Hotel

Sheraton New Orleans Hotel

500 Canal Street, New Orleans, 70130, Louisiana, United States

Reservations:

+1 (888) 385-6828

Choose dates to view prices

Restaurant

Outdoor swimming pool

Room service

Fitness center

Air conditioning

Kid-friendly buffet

Bar

Tour desk

Sheraton New Orleans Hotel

Sheraton New Orleans Hotel is a 4-star retreat in downtown New Orleans. Located at 500 Canal Street, Louisiana, United States, it sits about 0.5mi from the city center. Breakfast is offered, and the property has 1,160 reviews with rates starting from $116 per night.

Guest facilities include an on-site Restaurant and an Outdoor swimming pool (free), plus a Fitness center (free) and a 24-hour front desk. The stay features Non-smoking rooms, Air conditioning, Wheelchair accessibility, Elevator, Free toiletries, and a Kid-friendly buffet. For added convenience, Private Parking (extra charges), Parking On Site (extra charges), and Wifi (extra charges) are available, along with Room service, Bar, Tour desk, Meeting/Banquet facilities (extra charges), and a Business center (extra charges).

Extras include Pet Friendly (extra charges), Live music/Performance (extra charges), and Kids' meals (extra charges). The listing notes 1,160 reviews and a starting price of $116.

Downtown New Orleans comes alive with music, markets, and meals, and this four-star hotel puts travelers in the thick of it. Located about 0.5mi from the city center, it’s easy to stroll to the core sights and the riverfront. For a sunset reset, the rooftop outdoor pool offers an adults-only retreat with city views, a stylish perch above the bustle.

Mornings can begin with breakfast on site, and dining options include Roux Bistro (CajunCreole), currently temporarily closed, along with Starbucks for a quick pick-me-up. Extras add flavor too: live music performances, kids’ meals, and a pet-friendly policy with charges may apply, making it a lively base for families and friends.

For practical needs, meeting and banquet facilities and a business center are available for an extra charge, with a tour desk and bar and room service on hand as well. Parking on site and private parking are available for an additional fee, and wifi access is charged separately. A broad range of suites and guest rooms await, including Presidential Suite with sofa bed, Governors Suite, Club-level guest rooms, and various Deluxe and Club configurations to suit different travel styles.

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Closest airports

Louis Armstrong New Orleans International Airport

11.6mi

Most popular amenities

Restaurant

Outdoor swimming pool

Room service

Fitness center

Air conditioning

Kid-friendly buffet

Bar

Tour desk

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Beach chairs/Loungers

Elevator

View

Free toiletries

Rooms

City View Guest room, 2 Double in Sheraton New Orleans Hotel

Show 6 photos

Room, 2 Double Beds, City View

2 Double Beds

345 sqft

City view

Private Bathroom

Coffee machine

Flat-screen TV

x4

+

x3

More details

The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a bath or a shower. The double room provides a safe deposit box, a carpeted floor, heating, a flat-screen TV with cable channels, as well as city views. The unit has 2 beds.

Club level, Guest room, 2 Double in Sheraton New Orleans Hotel

Show 10 photos

Room, 2 Double Beds, Club Level, Lounge Access

2 Double Beds

345 sqft

Private Bathroom

View

Coffee machine

Flat-screen TV

+

More details

The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a bath or a shower. The unit offers 2 beds.

City View, Guest room, 1 King in Sheraton New Orleans Hotel

Show 7 photos

King Room, City View

1 King Size Bed

345 sqft

City view

Private Bathroom

Coffee machine

Flat-screen TV

x4

+

x3

More details

The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a bath or a shower. The unit offers 1 bed.

Deluxe King Room with City View - Hearing Accessible in Sheraton New Orleans Hotel

Show 7 photos

Deluxe Room, King Bed, City View, Mobility Accessible

1 King Size Bed

345 sqft

City view

Private Bathroom

Coffee machine

Flat-screen TV

+

More details

Providing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box, heating as well as city views. The unit offers 1 bed.

Club level, Guest room, 1 King in Sheraton New Orleans Hotel

Show 9 photos

King Room, Club Level, Lounge Access

1 King Size Bed

345 sqft

Private Bathroom

View

Coffee machine

Flat-screen TV

+

More details

The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a bath or a shower. The double room provides executive lounge access, a safe deposit box, a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

Deluxe Double Room with Two Double Beds and City View - Hearing Accessible in Sheraton New Orleans Hotel

Show 6 photos

Deluxe Room, 2 Double Beds, City View, Mobility Accessible

2 Double Beds

345 sqft

City view

Private Bathroom

Coffee machine

Flat-screen TV

+

More details

Providing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a tea and coffee maker, a safe deposit box, heating as well as city views. The unit offers 2 beds.

Governor's, Suite, 1 King, Sofa bed in Sheraton New Orleans Hotel

Show 6 photos

Executive Suite, Sofa Bed

1 King Size Bed

1 Sofa Bed

665 sqft

Private Bathroom

View

Coffee machine

Flat-screen TV

+

More details

Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room provides air conditioning, a tea and coffee maker, a dining area, a safe deposit box, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

Traditional, Guest room, 1 King in Sheraton New Orleans Hotel

Show 6 photos

King Room

1 King Size Bed

345 sqft

Private Bathroom

View

Coffee machine

Flat-screen TV

x4

+

x3

More details

The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a bath or a shower. The unit has 1 bed.

Traditional King Room - Hearing Accessible in Sheraton New Orleans Hotel

Show 5 photos

King Room, Mobility Accessible

1 King Size Bed

345 sqft

Private Bathroom

View

Coffee machine

Flat-screen TV

x4

+

x3

More details

The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath or a shower and a hairdryer. This double room features a safe deposit box, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

Executive Suite, 1 King, Sofa bed in Sheraton New Orleans Hotel

Show 5 photos

Executive Suite, King Bed, Sofa Bed

1 King Size Bed

1 Sofa Bed

415 sqft

Private Bathroom

View

Coffee machine

Flat-screen TV

+

More details

Offering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, executive lounge access and a safe deposit box. The unit has 2 beds.

Traditional Double Room with Two Double Beds - Hearing Accessible in Sheraton New Orleans Hotel

Show 5 photos

Room, 2 Double Beds, Mobility Accessible

2 Double Beds

345 sqft

Private Bathroom

View

Coffee machine

Flat-screen TV

x10

+

x6

More details

The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer. This double room has a safe deposit box, heating and a flat-screen TV with cable channels. The unit has 2 beds.

Traditional, Guest room, 2 Double in Sheraton New Orleans Hotel

Show 5 photos

Room, 2 Double Beds

2 Double Beds

345 sqft

Private Bathroom

View

Coffee machine

Flat-screen TV

+

More details

The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a bath or a shower. The double room offers a flat-screen TV with cable channels, a safe deposit box, a carpeted floor and heating. The unit offers 2 beds.

Guest reviews

8.2

1,097 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Points of Interest Around Sheraton New Orleans Hotel

Attractions

Historic New Orleans Collection (HNOC)

0.2mi

New Orleans School of Cooking

0.3mi

St. Louis Cemetery No. 1

0.8mi

LaLaurie Mansion

0.8mi

Mercedes-Benz Superdome

0.8mi

Faubourg Marigny

1mi

Frenchmen Street

1mi

Garden District

1.5mi

Lafayette Cemetery No. 1

1.9mi

Magazine Street

2.8mi

Sydney and Walda Besthoff Sculpture Garden

2.8mi

Lower Ninth Ward

3mi

Royal Street

3.1mi

Lake Pontchartrain

13.3mi

Destrehan Plantation

17.8mi

Restaurants

Roux Bistro

Cuisines

  • Cajun & Creole

Ambiances

  • Traditional

Starbucks

Cuisines

  • American

Ambiances

  • Family Friendly

Pools

Location

  • Outdoor

Features

  • Rooftop

Age restrictions

  • Adults only

Availability

  • All season

Amenities of Sheraton New Orleans Hotel

Restaurant

Outdoor swimming pool

Room service

Fitness center

Air conditioning

Kid-friendly buffet

Bar

Tour desk

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Beach chairs/Loungers

Elevator

View

Free toiletries

Stay rules - Sheraton New Orleans Hotel

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Sheraton New Orleans Hotel

Is Sheraton New Orleans Hotel pet-friendly?

Yes, you can stay with your pet at the Sheraton New Orleans Hotel. However, please note that charges may apply for bringing pets into the hotel.

At what times are check-in and check-out at Sheraton New Orleans Hotel?

If you're staying at Sheraton New Orleans Hotel, the entry is set at 04:00 PM and exit is by 12:00 PM.

Is there parking available at Sheraton New Orleans Hotel?

Yes, there is parking available at the Sheraton New Orleans Hotel. The parking is private and on-site, making it convenient for guests. Additionally, parking reservation is not required. Please note that there is a fee of $52 per day for parking.

How much does a stay at Sheraton New Orleans Hotel cost?

At Sheraton New Orleans Hotel, prices have a starting point of $116. It's essential to note that rates might adjust based on room choice and your stay dates. Input dates for accurate rate checks.

Which room categories can I book at Sheraton New Orleans Hotel?

The Sheraton New Orleans Hotel offers a variety of room types including Traditional King Rooms, Club Level Rooms, City View Rooms, Deluxe King Rooms, Governor's Suites, Executive Suites, and Traditional Double Rooms. All rooms are non-smoking and have a size of 344 sqft, with some exceptions such as the Governor's Suite which is 667 sqft. The rooms can accommodate different numbers of adults and children, and the bed sizes range from King size beds to Double beds.

Which amenities can guests enjoy at Sheraton New Orleans Hotel?

Guests staying at the Sheraton New Orleans Hotel can spend their time enjoying the leisure amenities provided. They can relax by the outdoor swimming pool and make use of the beach chairs/loungers. Live music and performances are offered to entertain guests. The hotel also has a bar where guests can unwind and enjoy a drink.

For those looking to stay active, the hotel offers a fitness center where guests can exercise. Additionally, there is a business center for guests who need to attend to work matters.

In terms of dining options, there is the Roux Bistro, which is temporarily closed, offering traditional CajunCreole cuisine. Guests can also grab a cup of coffee at the Starbucks on site, which serves American cuisine.

Furthermore, the hotel offers bicycle rental for guests who want to explore their surroundings and executive lounge access for added comfort and convenience.

Can guests use a pool at Sheraton New Orleans Hotel?

The Sheraton New Orleans Hotel has one pool available. The pool is located outdoors and is open all season. However, it is restricted to adults only. Additionally, it features a rooftop setting.

Is there an in-house restaurant at Sheraton New Orleans Hotel?

Yes, the Sheraton New Orleans Hotel does have on-site restaurants. The main restaurant, Roux Bistro, is temporarily closed. They also have a Starbucks on-site, which offers American cuisine.

Does Sheraton New Orleans Hotel accept credit cards?

No, Sheraton New Orleans Hotel does not accept cash. However, they accept various credit cards including Diners Club, Mastercard, American Express, JCB, Visa, Discover, and UnionPay.

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