I won't mince words here: this is by far the nicest apartment I've stayed at on a vacation. Granted I don't get out much but I was truly impressed by the size of the unit and all the facilities. Washer dryer, dishwasher, spacious closet, great bed. Location was perfect for me, not right in the craziness but also close to walk to everything. The rooftop pool is next level. I really love everything about it.

My only real complaint is the water pressure in the shower was very weak, this might be fixed by installing a shower head with different settings. Also it said there was free coffee on the roof but everytime I tried to access it it didn't seem to be working. However maybe I didn't do it correctly. And 1 last thing, there is a church across the street that rings the church bells what seems like every 30 minutes until night. It did wake me several times but that's not the apartment's fault, just something to be aware of. If noises like that distract you I'd bring ear plugs.

The location is great, close enough to the French Quarter, so you can go everywhere walking, but far enough so is quiet.

Check in is too late, 4 pm, if you need an early check in is $20, and only at 2pm.

Excellent location (one block off Canal & Dauphine). Spacious and clean room, decent little rooftop pool area (but unfortunately no shade).

Kind of a hassle getting little things addressed. For example it took 2-3 days and 3 or 4 follow ups to just get a working remote control. Skimpy on the amenities, i.e., I’m accustomed to soap being provided at every sink. And for some reason someone kept pulling the fire alarm. These are minor inconveniences (although I should note the TV is inoperable without a remote), so I would consider staying again…if the price is right.

Size of our room was amazing. Location is great and felt safe. Rooftop pool was awesome. Made great use of the kitchen which was well equipped. Honestly a fantastic room. Great communication from host.

The water heater needed its internal breaker to be reset twice. This might be due to it being a little undersized compared the the bath tub size, which we filled, then ran out of hot water, and found the hot water tank breaker had tripped. Sofa cushion zipper needs fixing, which lead to a bit of cushion fluff eventually dispersing everywhere... No major issues though.

Location, apartment layout, separate bed and bath for each couple, spacious, washer/dryer, being able to check out late on one unit.

We had two units. In the two bed unit the clothes dryer was sweaky so we used the dryer in the other unit. In the one bed unit the dishwasher had no power so we used the dishwasher in the other unit (this was messaged to the maintenance person on day 2 but we didn’t hear back). In the one bed unit the shower head was like a pistol, ‘worst shower I’ve been in’ said my partner. I didn’t see the shower heads in the two bed unit.

I loved the apartment. Prettier than the photo. Will be booking again. Very quiet. The security officer was amazing. Made us feel very welcoming. And was very professional. Customer service TOP Tier.

There was only one roll of toilet paper in the bathroom when we arrived. The next morning I called and requested more toilet paper because we were low. They told me it’s a 24 hour turnaround time. By the time we left on the fourth day, still no one bought us toilet paper. Thank God I read the reviews that said “it take them forever to come” so I went and purchased some.

The room was beautiful!! A big bathroom, nice kitchen with all the equipment necessary and the bed was huge!! The rooftop was beautiful and is facing the sunset.

Probably the check-in process, as you have to do it online and there is no front office, so if you can’t figure out what to do, you’ll be kind of stressed. I talked through the app with customer service and eventually they helped me through.

The room was wonderful. Comfortable bed nice living room and kitchen. It was exactly what we hoped for.

The pool was rough the Starbucks machine was cheep and didn't work. The checking in process was difficult to say the least. Still giving our stay a healthy thumbs up.

The location was perfect, a 5 min walk to Bourbon Street and the french quarters but far enough to get away from the noise. The 1 bed apartment was big, with a bedroom and comfortable king sized bed and a big sitting area with a fully equipped kitchenette.

Parking was a problem, we were lucky that we arrived on a Saturday evening when streetparking is free which meant we could park on the street just outside the hotel. During the week though parking in a garage is very expensive, however you can park your car in certain sidestreets in the garden district and get the streetcar back to the hotel.

The feeling of independence with a contactless stay unless you initiate the contact yourself. Easy access to help through the app if you need anything. Quickly deliver any essentials that have run out or that you may need even though the staff are not on site. They also do so with great communication providing you with updates down to the moment when the deliverer has arrived at your location. The rooftop pool/lounge area was great as well and provided complimentary Starbucks coffee in the morning as well as a place to grill if you want.

We were not able to stay in the same room when extending our stay if you didn't do it early enough and then contact support immediately. Even then we had an issue one time and had to change rooms and floors which took quite a while to do.