356 reviews
From
$2521016 Canal Street, New Orleans, 70112, United States
356 reviews
1/27
From
$252Free wifi
Air conditioning
Kitchen
Non-smoking rooms
Kitchenware
Elevator
Balcony
Terrace
Welcome to Sonder at The Promenade in vibrant New Orleans! Located at 1016 Canal Street, this trendy ApartHotel is just 0.2mi away from the city center, making it the perfect base for exploring all that the Big Easy has to offer. With 356 rave reviews and prices starting from $252, you can rest assured that your stay here will be nothing short of exceptional.
At Sonder at The Promenade, you'll enjoy an array of fantastic amenities that will make your stay comfortable and convenient. From the pet-friendly policy to the complimentary Wi-Fi, air conditioning, and fully equipped kitchen, this hotel has everything you need to feel right at home. Kick back and relax on your own private balcony or terrace, or take advantage of the elevators for easy access to your room. Plus, the Sonder at The Promenade is a smoke-free property and offers contactless check-in/out for added peace of mind.
Each private apartment in the building is thoughtfully designed to provide you with all the comforts you need during your stay. Whether you're soaking in the bathtub or shower, catching up on your favorite shows on the flat-screen TV, or enjoying a cup of coffee from the provided coffee machine, your accommodations here will ensure a truly enjoyable experience. So don't hesitate, book your stay at Sonder at The Promenade today and experience the best of New Orleans in style and comfort!
When it comes to room types, Sonder at The Promenade offers a variety of stylish options to suit your preferences. If you're looking for a cozy retreat with a balcony, the Studio with Balcony is perfect for you. This 366 sqft room features a comfortable Queen bed and is designed for 2 adults. Enjoy the fresh air and city views right from your own private balcony.
For those seeking a slightly smaller yet equally delightful option, the Queen Studio is ideal. With a room size of 301 sqft, this studio room offers a Queen size bed and can accommodate 2 adults. Whether you're traveling solo or with a partner, this room provides a comfortable and inviting space for your stay.
If you prefer a spacious terrace, the Studio with Terrace is the perfect choice. With a room size of 431 sqft, this studio room offers a Queen size bed and can accommodate 2 adults. Step outside onto your private terrace and soak up the sun or enjoy a relaxing evening under the stars.
No matter which room type you choose, you can expect a thoughtfully designed space that combines comfort and style. Each room features a Queen-size bed, ensuring a good night's sleep. So why wait? Book your preferred room at Sonder at The Promenade and experience a memorable stay in the heart of New Orleans.
Closest airports
Louis Armstrong New Orleans International Airport
11.2miFree wifi
Air conditioning
Kitchen
Non-smoking rooms
Kitchenware
Elevator
Balcony
Terrace
Upper floors accessible by elevator
Free toiletries
Private Bathroom
Show 5 photos
Queen Studio
1 Queen Size Bed
300 sqft
Kitchen
Private Bathroom
Kitchenware
Wifi
More details
Welcome to our Queen Studio, a spacious and stylish room perfect for 2 adults. With a fully equipped kitchen, private bathroom, and modern amenities like WiFi and a flat-screen TV, you'll feel right at home in this cozy retreat. Book now and enjoy a comfortable stay in the heart of the city.
Show 5 photos
Studio with Terrace
1 Queen Size Bed
430 sqft
Kitchen
Private Bathroom
Balcony
Kitchenware
More details
Indulge in the comfort of our spacious Studio with Terrace, featuring a private balcony, fully-equipped kitchen, and modern amenities such as high-speed WiFi and a flat-screen TV. With its stylish design and ample space, it is the perfect retreat for couples seeking a relaxing getaway.
Show 5 photos
One-Bedroom Apartment
1 Queen Size Bed
365 sqft
Kitchen
Private Bathroom
Kitchenware
Wifi
More details
Welcome to our stylish and cozy One-Bedroom Apartment! This private apartment boasts a fully-equipped kitchen, a comfortable queen-size bed, and modern amenities such as free Wifi and a flat-screen TV. Perfect for couples, our apartment provides a relaxing and convenient stay in the heart of the city.
Show 5 photos
Studio with Balcony
1 Queen Size Bed
365 sqft
Kitchen
Private Bathroom
Balcony
Kitchenware
More details
Welcome to our spacious Studio with Balcony, perfect for couples looking for a cozy and private retreat. Enjoy the convenience of a fully-equipped kitchen, relaxing on your own private balcony, and staying connected with our complimentary WiFi. Your comfort is our priority with air conditioning, a flat-screen TV, and a plush queen size bed.
Show 5 photos
Deluxe Studio
1 Queen Size Bed
290 sqft
Kitchen
Private Bathroom
Terrace
Kitchenware
More details
Welcome to our Deluxe Studio! This stylish and spacious studio offers a comfortable queen size bed, a fully equipped kitchen, a private bathroom, and a charming terrace. Enjoy the modern amenities including free Wifi, a flat-screen TV, and air conditioning.
Show 5 photos
Deluxe Queen Studio
1 Queen Size Bed
430 sqft
Kitchen
Private Bathroom
Balcony
Kitchenware
More details
Indulge in the spacious elegance of our Deluxe Queen Studio, boasting a generous 431 sqft. This smoke-free oasis invites you with a private kitchen, bathroom, and balcony, complemented by modern amenities like WiFi, a flat-screen TV, and a cozy queen-size bed for a perfect retreat.
7.9
356 reviewsFrom
$252Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
🇺🇸
Lois
9.1
9.1
The value for the quality of the room was outstanding.
There were repairs needed to the nook table in the room. We didn't need it, but if you wanted to eat in the room, it would've been an issue. We reported the problem, hoping it would be addressed.
🇺🇸
Audrey
8.2
8.2
Convenience! The actual location of the property was perfect... right on Canal St and in walking distance to everything. There was a parking garage that we booked in advance directly behind the property as well which made the location even better.
The only downside about our stay is that the actual description of the room is very misleading. I booked the studio with a balcony and from the description and pictures, I assumed that I would have a view of Canal St. Unfortunately this was not the case at all, and we had a lousy view of a parking lot behind the property. Not a HUGE deal, but again, I booked based off the description and location. When we arrived, I expressed my concerns to the staff and they were understanding and attentive. While they were not able to move us to a different room, we were given a partial credit which knocked down the price of our total stay.
🇧🇪
David
9.1
9.1
The room was a fully self-contained apartment. By definition it didn't have the usual hotel services and facilities. But you had everything you could want, so didn't need them: including fully equipped kitchen, and washing machine and dryer. It was very spacious, with a walk-in closet larger than some rooms in my own house. There is also a roof-terrace. The location was excellent - just a few minutes walk from the French Quarter, and with convenience stores, restaurants, and the St. Charles streetcar very nearby. Also, Sonder were very easy to deal with: they communicated all necessary information exactly when they said they would, and were there to answer any questions promptly.
Any negative comments are quite nit-picky: but the view was not terribly good: straight into a multi-storey carpark. Everything else was excellent
🇨🇦
Terry
9.1
9.1
The property location, size, layout, kitchenette, couch and it had a coffee maker AND an electric jug and the luggage storage. The overall model of not paying for a person on site all the time and instant access to a person via the app.
We had two issues (no hot water due to a building wide issue, and no dishwaaher pods initially) that were resolved in a timely way. While staff, via the app, responded quickly, I would have liked them to close the issue. Nobody messaged to keep me up with the status of either issue.
🇺🇸
Brittany
9.1
9.1
I loved the keyless entry, love admittedly it did take me a couple of days to get used to not having to remember a key lol. I loved the 24hr helpline (I refuse to download any more apps so I called them folks like 5 times). I love love love the location. It's discreet but super close to the French Quarter and only like a 10 minute drive to everywhere else I visited in the city. The rooms are cute and cozy, very clean. I like that while unlike a traditional hotel, no one is coming around to clean for you, there was a laundry room on every floor, the machines are free, and the room comes with some tide pods for your use. They also supply you with enough toiletries (paper towel, toilet tissue, etc) to last a few days. They will also restock those items for you free of charge, one time.
The water pressure in the shower is lack luster and on the last day, it almost dribbled out at some points during my shower. About 60% of my outlets weren't working or stopped working after day 1. I didn't report it until about 3 days later because there were so many outlets and I was mainly using it to charge my phone. I ended up reporting it at like midnight on my second to last night because I finally decided I wanted to watch tv and I couldn't since the tv was plugged into one of the outlets that wasn't working . BTW the tv was a great size for the space, glad they didn't skimp out on that. The staff fixed the issue by mid-afternoon the next day.
🇺🇸
Charlene
9.1
9.1
Our rental was an efficiency and didn't come with breakfast but it had everything we needed and more. It was immaculate and very modern. We only had to step outside Sonder and were in the middle of the action of downtown. When we stepped inside we were in our private little world. We were able to prepare our own meals when we wanted.
The room was too quiet at night so I could hear every sound from adjoining rooms and the elevator. Lots of bumps and squeaks which disrupted my sleep. I'm a light sleeper and could've benefited from some white noise. Also there was no view.
🇺🇸
Exley
8.2
8.2
It's a bit "DIY" with self let in etc., but instructions mostly clear. Nice comfortable spacious modern-furnished Studio & bed, very clean, with great mini-kitchen for those wanting that and helped me make a simple breakfast of tea and granola. Quality wifi included (emails & website didn't make it easy to find password, discovered on fridge after looking online !).
Others in the block were occasionally noisy returning early AMs and most seemed to let the doors slam on leaving early too. Plenty shampoo & conditioner, but no body cream. Neighborhood was a little rough later evenings and not like a hotel with security & reception staff (big cost savings for hosts), limited other facilities, no pool etc., so price should reflect all of that more.
🇬🇧
Sharon
8.2
8.2
Well equipped, comfortable, beautifully furnished apartment close to French Quarter. Spotlessly clean. A real benefit for us who had been traveling a while to have free laundry facilities and luggage storage.
Communal areas not great, our corridor stank of cannabis (no staff on site so not the fault of Sonder). Absolutely no flexibility to change anything eg wanted to move date by 1 day with 6 months notice and request was absolutely refused.
🇹🇷
Arda
9.1
9.1
When we first checked in at the hotel there was a problem with our room. Even though there isn't an active lobby or personnel they assisted us perfectly through the phone and upgraded our room. Our room was silent and comfortable.
On our last day a Sonder member came in to our room to configure the A/C for the entire floor (which could only be done from our room for some reason). It was 8 pm and we were resting and we didn't get a heads up so it was an awkward interaction. Also you can't adjust the A/C in your room, it is set at 74 degrees which was uncomfortable at certain temperatures.
🇦🇺
Philippa
8.2
8.2
beautiful good sized room, with kitchenette including dishwasher, microwave etc. they also provide laundry pods for washing which I thought was a nice touch. location very close to bourbon st and cable car which Will take you down to the river or to the historic area. nicely decorated room and very comfortable bed.
don’t love that staff aren’t on-site, you have to phone for help. also found the hallways quite noisy, they should be insulated with carpet or something - the noise of people wheeling their luggage or talking in the night bothered me
Attractions
Historic New Orleans Collection (HNOC)
0.4miSt. Louis Cemetery No. 1
0.4miNew Orleans School of Cooking
0.5miMercedes-Benz Superdome
0.6miLaLaurie Mansion
0.8miFaubourg Marigny
1.1miFrenchmen Street
1.1miGarden District
1.5miLafayette Cemetery No. 1
1.9miSydney and Walda Besthoff Sculpture Garden
2.5miMagazine Street
2.8miLower Ninth Ward
3.2miRoyal Street
3.3miLake Pontchartrain
13miDestrehan Plantation
17.6miAttractions
Historic New Orleans Collection (HNOC)
0.4miSt. Louis Cemetery No. 1
0.4miNew Orleans School of Cooking
0.5miMercedes-Benz Superdome
0.6miLaLaurie Mansion
0.8miFaubourg Marigny
1.1miFrenchmen Street
1.1miGarden District
1.5miLafayette Cemetery No. 1
1.9miSydney and Walda Besthoff Sculpture Garden
2.5miMagazine Street
2.8miLower Ninth Ward
3.2miRoyal Street
3.3miLake Pontchartrain
13miDestrehan Plantation
17.6miAirports
Louis Armstrong New Orleans International Airport
11.2miFree wifi
Air conditioning
Kitchen
Non-smoking rooms
Kitchenware
Elevator
Balcony
Terrace
Upper floors accessible by elevator
Free toiletries
Private Bathroom
Accessibility
Upper floors accessible by elevator
Bathroom
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Building Characteristics
Private apartment in building
Cleaning Services
Laundry
Food & Drink
Tea/Coffee maker
Front Desk Services
Invoice provided
General
Air conditioning
Elevator
Heating
Ironing facilities
Non-smoking rooms
Smoke-free property
Internet
Free wifi
Kitchen
Cleaning products
Coffee machine
Dining table
Dishwasher
Electric kettle
Kitchen
Kitchenware
Microwave
Refrigerator
Stovetop
Toaster
Living Area
Dining area
Sofa
Media & Technology
Flat-screen TV
TV
Outdoors
Balcony
Terrace
Physical distancing
Cashless payment available
Contactless check-in/out
Screens or physical barriers between staff and guests in appropriate areas
Room Amenities
Clothes rack
Iron
Safety features
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
From
$252Check-in
From 16:00
Check-out
Until 11:00
Pets
Pets are not allowed.
Internet
WiFi is available in the hotel rooms and is free of charge.
Age restrictions
The minimum age for check-in is 18
Curfew
Come and go whenever you want
Parking
Parking may not be available
Children and beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cards accepted at this property
Cash
Visa,
Mastercard,
American Express
This property does not accept cash.
When are the check-in and check-out times for Sonder at The Promenade?
The check-in time at Sonder at The Promenade is 04:00 PM and check-out is at 11:00 AM.
How much does a stay at Sonder at The Promenade cost?
At Sonder at The Promenade, prices have a starting point of $252. It's essential to note that rates might adjust based on room choice and your stay dates. Input dates for accurate rate checks.
Which room categories can I book at Sonder at The Promenade?
The hotel offers various types of rooms including Studio with Balcony, Queen Studio, Studio with Terrace, One-Bedroom Apartment, Deluxe Studio, and Deluxe Queen Studio. All rooms are non-smoking and accommodate 2 adults with no children. The bed size in all rooms is Queen. The room sizes range from 291 sqft to 431 sqft.
What are the main attractions at Sonder at The Promenade?
Based on the information provided, guests at Sonder at The Promenade can enjoy a variety of leisure amenities during their stay. The specific leisure amenities are not listed in the provided data. However, it can be inferred that the hotel offers a range of amenities and facilities for guests to relax and unwind.
For example, many hotels typically provide swimming pools or fitness centers for guests to enjoy. Additionally, some hotels may have spa facilities or offer massage services for guests to indulge in. Outdoor spaces, such as gardens or rooftop terraces, can provide a serene environment for guests to relax and enjoy the surrounding views.
Furthermore, the hotel's location at The Promenade suggests that there may be nearby attractions or activities for guests to explore. Guests can potentially enjoy shopping, dining, or entertainment options within the vicinity of the hotel.
Overall, guests at Sonder at The Promenade can make the most of their time by taking advantage of the leisure amenities provided by the hotel or exploring the surrounding area.
Does Sonder at The Promenade accept credit cards and cash payments?
No, Sonder at The Promenade does not accept cash payments. However, they accept credit cards such as Mastercard, Visa, and American Express.
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