The facility was conveniently located, clean, and well-maintained. The staff are friendly and helpful.

I the billing practices were very confusing. At time of check-in, they processed a credit card hold for the amount of my rate as booked through Booking.com $545.44 plus $20 per day reserved for incidentals from their small snack store at the front desk, total of $610. At time of checkout they charged another total hold of $570. When I called, they couldn’t really explain why there were two charges, and I had a credit for the incidentals should be processed. It took several days for the correct charge of $545.44 to actually process on my account. The original hold of $670 is still on my account. Their practice of automatically putting a hold for additional incidentals just for their tiny snack bar is unnecessary and I would not stay there again because of that.

Location was excellent for our trip to the Ripken Fields for the baseball tournament, hotel is close to several amenities, but tucked away as to have a relatively quiet setting. We were able to walk to several dining establishments, and enjoyed the cuisine at each one. We had planned to walk to the fields, but the drizzling rain persuaded us to drive the one and one-half miles.

The bed and pillows were too soft, which meant I did not sleep well and woke with a sore back. I'm sure many people really enjoy the "plush" feel, but personally would have preferred a more firm mattress. Scrambled eggs cooled rather quickly, might find a way to keep them warmer in the dish. Bacon was either a processed meat that crumbled easily or extremely overcooked, but not burnt. There was a very nice selection/variety for any appetite, which was great, although no bananas, a staple for breakfast.

The room and especially the bathroom were modern and nice. The bed was comfortable. The breakfast was good and there was decent variety of food. Central location made it easy to find places to eat.

There was a bobby pin on the floor that didn’t belong to us and at one point I had a flea jump on me when I was sitting on the floor. We also had a first floor room which wasn't what we expected but it was okay. I feel like it was a little overpriced.

Very clean. Staff very nice friendly helpful and accommodating. Spacious king room with microwave, refrigerator and keuric coffee maker, large shower, very large wall TV, comfortable bed. Nice breakfast area !! Nice lobby aeea! Didn't see or use fitness area so can't comment on that. Convenient to Havre de Grace.

Husband liked the pillows but they were a little soft for me. I could have asked for additional ones and they would have been able to accommodate. So not really an issue

Very good location, friendly and helpful staff. Breakfast has been improved since the last time I stayed here. Bed was comfortable enough. Lots of power outlets for charging phone/computer etc. Bathroom in room is nice too. WiFi seems to work well.

The air conditioner unit is very noisy. I have been in a couple of rooms there and they all seem to be the same in this regard. I actually had to shut it off at night so I could sleep. Also occasionally the TV service would go out.

Very clean, pleasant staff and conveniently located off I-95. Upon check in, Booking.com messed up my name and the reservation couldn’t be retrieved. The front desk assistant persevered and resolved the issue.

Everything was great.

I hardly spent much time there. Breakfast was OK - Nothing special. Room was OK - clean when we arrived, but hotel did not have maid service.

VERY expensive for room, amenities, NO MAID SERVICE, MEDIOCRE breakfast

Updated, clean, great location and the hot breakfast was delicious. My only negative is I wish they had turkey bacon or sausage and pork at the same time.

Had to go to the front desk to use the gym. But not a deal breaker though.

The location was very helpful and we enjoyed our short stay. My daughter left something in the room and we were able to retrieve it later in the day because of the staff!!!!

Nothing!!!

Room was clean Nice staff

First room ac unit wasn’t working and bathroom outlet did not work. And the reading light was broken