Prior to even arriving, we received a notice that the hotel had request to check in early. We arrived and the attendant advised me that this happens all the time with outside apps. However, she quickly accommodated my request and provided me with a room immediately. We arrived and also discovered that parking was conveniently located across street, in-door and it was safe and secure. The staff were excellent, friendly, informative and helpful. The room was extremely clean. I can’t recommend this location more highly. It is also located conveniently near the restaurants, a grocery store and a wonderful bagel shop.

Clean, nice room, staff especially Edwin- the evening concierge/ at the front desk was very helpful, kind and went above and beyond to find me a few restaurants to eat at for dinner.

The shower in the bathroom was not safe as there was no door to close the shower and the shower head sprayed water outside the shower o to the bathroom floor resulting in a slippery floor. Someone could easily fall in the shower or bathroom if not careful. I used a few towels to line the bathroom floor outside the shower. I strongly recommend management fix this as this is a major safety issue!! Also it would be nice if. Breakfast was included in the price of the room.

Great location for cruise travel and a lot of resources available close to the hotel.

We pulled out the couch bed for the kids and the bed appeared to have been slept in and under that bed was old rose peddles, candles and balloons. I felt bad for the under staffed front desk staff and kitchen staff. Any direct interaction in the lobby took forever. Over priced shuttle for a 4 min drive to the Baltimore cruise lot. We made out better driving over and paying to leave the car at the cruise lot instead.

Location was next to a grocery store for snacks and buffet meals and a small shopping area. Room was comfortable and hotel personnel were able to provide a scent-free room, which was very much appreciated.

The first room that we were given had maintenance issues. In fact, there was a hotel worker in the room when we arrived. Fortunately, the front desk manager was able to provide us an alternative, scent-free, comfortable room right away.

Location , amenities, easy to park

The shower. It was nice looking and clean but no door and it was COLD draft . Not the best design plus you couldn't move the showerhead because the water goes right outside . Not enough of a wall. It makes the large shower only half as big because the walkin area is unusable. Missed having a microwave.

The location to the cruise port was perfect. It is 0.2 miles from the entrance. It is also within walking distance from many shops, restaurants, etc. Right outside the hotel you can rent electric scooters! Very safe/secure location. Free parking. Bar and grill sells drinks and Starbucks. Beds are super comfortable and staff was very friendly.

Just wish they had water and free regular coffee for the guests. I know you can order Starbucks, but it would be nice to have a regular cup of coffee in the lobby in the morning. I know you also have Keurigs in the room which was great, just like the option on coffee on demand.

very nice room food was tasty

parking garage is a bit inconvenient

Did not have breakfast, thought it was a bit expensive and heard the wait was a little long. Had a problem our first night at the bar, turns out the bartender was charging us a $3 ice fee on drinks. Never heard of such a thing, caused a real concern for us after our departure. Turns out all of my other family members experienced the same charges. Not a good practice after paying a premium for drinks.

The hotel and rooms were clean. It was in a safe area of Baltimore.

Staff was rude upon check in. Bistro that was supposed to be open until 10 PM was not open due to lack of hotel guests. It was a good thing I brought my own body wash and shampoo, because the containers in the shower were empty.

Good location to the cruise terminal, nice large room with comfortable bed. Restaurants and grocery store very close.

The breakfast was not what we thought, could not eat anything on the limited menu, all carbs and sugar… wasted our money Cold-luke warm shower water in the morning. Hotel should provide free shuttle to the cruise port since the hotel is relatively close.