The Coastal Inn exceeded our expectations which were low due to many poor reviews we read after we were booked. We were pleasantly surprised that everything was as we expected from the pictures and explanation on the site. Reading the bad reviews just made us leery/nervous, and that ended up being for no reason. The staff were excellent! We were there in May 2025 for the Boardwalk Rock Fest. Flight into BWI was delayed, booked rental car company closed, time to get a car from another company, drive 2.5 hours to Ocean City, and didn't get to the hotel until almost 4am. And the front office was closed. Miserable at this point, thankfully there was an emergency phone number on the door. A woman answered quickly, I explained we had reservations and were 3.5 hours late, she confirmed which hotel and said she'd call someone. She called back a minute or two later and said someone was coming, and while still on the phone, a young gentleman was already unlocking the door. For 4am, one might expect a grumpy employee. But he was friendly and cheerful and got us checked in and on our way to our room quickly. We were on the third floor overlooking the back. Walked into our room to inspect and we were very pleased with how clean/spotless it was. Looked like it had been recently painted, also. The room was very clean, we even lifted the mattress to check for bugs or anything and the bed frame and floor underneath was completely clean. Even after walking around in white socks, they were still clean, showing how clean the floor was. We stayed 3 nights, loved that it had a refrigerator and microwave to keep drinks and leftover boardwalk pizza chilled and then heated. Yes, it's an older, beach motel, so it's not fancy. But clean and comfortable and it was a great location for the Rock Fest (reasonable walking distance).

At $302 per night + $10 for parking, that is 3 - 4 times what I'd expect to pay for such a hotel. But, supply & demand for the Boardwalk Rock Fest, it is what it is. All hotels had ridiculous rates.

How relaxing the room was and how nice the staff was and price for room was great

The pool had sand at bottom and the building was Disgusting inside the hallways had water on the floor and pool changing room was dirty i guess u cant judge the book by its cover but rooms was clean i would definitely go back just need upgrade the outside and understand why we had to pay for parking and tv kept going in and out yall need to get cable instead of Satellite dish we had so many ants on rhe table the next morning.

I liked the fact it was close to the parking lot where I could see my car from the room. Convenient location from the beach. Also like the fact that there was a shower outside to rinse off the sand after coming back from the beach.

1. I didn't like the base they have for the bed. It was loose and made the bed move. 2. The shower head looked like it needed to be cleaned.

Spacious rooms, close parking, adequate pool, tub/shower combo, plenty of shelves for clothing, shoes, etc and also 3 large mirrors.

I didn’t like that housekeeping didn’t at least drop off fresh towels & empty the trash daily (or even every other day). Fresh towels are a must for a beach vacation!

Everything was nice. The room was updated, the bed was comfy. My fridge had a full size freezer and the tv had real cable not just a few channels! Not sure why so many neg reviews we stayed bike week and it’s was wonderful! The little seats outside made it so we could watch the bikes and enjoy our food! Will be back next year same time price was amazing for it to be a big weekend!

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Fresh towels every day at least would have been nice. Other than that it was good.

That we had to pay for on-site parking. I feel like that should have been included with your hotel and shouldn't have to pay extra. Bed was a little rickety.

Hotel room was clean, no bugs or messes. Bathroom was very clean. Pool was kept into October and great to have. Staff were friendly and helpful. Location is great, within walking distance of restaurants and only 2 blocks away from the boardwalk and the beach.

Some parts of the hotel need some renovations. The room’s sheets were clean but had old stains/torn corner, and curtains were usable but starting to fall apart. Hopefully they can put some money into replacing the sheets and curtains and it’ll look much better. There’s a changing room that is very dirty, but I’m guessing it’s not in use. Hallways are semi-outdoor and get wet in rains. I wish parking for one vehicle was included in the fee for each day so you didn’t feel like you got an extra fee on top of everything else and they’d still be able to make sure there weren’t too many cars to fit the small lot.

The rooms were very nice

I didn’t like that you had to pay $100 deposit,  people that are modern class, don’t usually have $100 for a deposit down especially when they’re on vacation.  I can see 25 $50 maybe even be reasonable. Also, if I’m paying for the room, why should I have to pay for parking that was $10 I don’t agree with that neither  but overall the rooms were very updated a nice

Location was great right by the boardwalk and beach. Having parking on site was convenient

Paying for parking after paying so much already for a room. Having a door in my room that connect to another room and being able to hear them sleep.

Very friendly front desk clerks, accommodating to my request regarding my special needs son. Room was clean, bed was very comfy, fluffy pillows and even though you have to cross the highway it's very close to the beach!

No coffee in rooms or lobby.