WE WERE THERE FOR TH BOSTON MARATHON AND THIS WAS CONVENIENTLY CLOSE TO THE FINISH LINE. LOTS SOF SHOPPING AND RESTAURANTS CLOSE BY.

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Nice big room, well appointed and decorated, with a comfortable bed. Excellent location in Downtown.

Way too expensive for the quality of the hotel. Decor needs updating, especially in the bathroom. No room service.

We loved the location - it worked so well for catching the bus to the marathon and walking back after. It is a central location, so easy to access the subway, sites on the freedom trail, great restaurants, etc. We stayed here the last time we came for the marathon and were happy to stay here again.

Pricing - the price gouging around the marathon is rather painful. The price did come down about a week before to a more reasonable rate, but it still seems like prices are overinflated.

The Hyatt Regency Boston is a large modern, full service North American business style hotel with all the usual amenities. The hotel is located in Boston’s Theatre District which has all the coffee shops, restaurants, shopping, drug stores and other amenities you’re likely to need during your stay. Many of the American Revolutionary historical sights are located within easy walking distance of the hotel. The hotel is also just a couple of blocks away from the metro stations which gives you easy public transportation to other Boston area sights like Fenway Park, Museum of Fine Arts, Harvard University, etc. Overall we had a stay and would stay again. The front desk and staff were friendly, competent and courteous. Check-in and check-out was painless and fast. Our junior suite was clean with 2 flat-screen TV’s, good Wi-Fi and comfortable bed with nice bedding. The room had a small fridge and coffee/tea maker but no microwave.

The main hotel lobby/front desk is actually located one level above the street entrance. You have to take an elevator up one level to access the main lobby or the room elevators. We found it inconvenient to have to wait for an elevator just to go up or down only one floor, especially when a lot of guests are coming or going. If would have been nice if there was an adjacent set of stairs allowing us to just walk up or down one floor.

Not the first time I stayed at this hotel. On my leaving day the temperature in Boston dropped to -18 c I asked shyly for a late check out and was given until 6 o ‘click in the evening since I had a very late overseas flight. It was amazing how the front desk responded to my request knowing that really I could only sit in the lobby with very strong wind and such low temperature. Instead of that I was comfortable in my warm room. I really appreciate that and thank them once again. Bed clothes in this hotel is the thing that always fascinated me. Immaculately clean and fresh. Only disadvantage pool is no longer in operation which is a pity. One of the best places to stay in Boston.

Pool is not working and there was no robe and slippers.

The room was quiet (until the neighboring room got into a fight or something) the view was delightful, and the staff were all very friendly

The stay was acceptable. I did get a little sticker shock from the breakfast since all my partner and I had was a plate of fruit and a bowl of granola respectively. Also the shower handle was a little hard to figure out and there were some cosmetic issues with the room such as peeling wallpaper and the baseboards looking like they were put down by a drunk

We stayed at the Regency for my partner's birthday and upon hearing that the staff checking us in gave us a free breakfast for 2 at the restaurant. We also upgraded to a Kind room for a very reasonable price and was given a great view on the top floor which really made the experience. Everyone was so nice, and the decor, being close to the holidays was delightful. We loved the location to South Station and the Commons.

It wasn't very clear if we could order food/wine to our room, so we just ended up going down and buying wine. Though the Canvas wine was delicious, I would've like a larger selection.

The location is very nice and located near the subway (which wasn't working at the time). You can walk to a lot of places of interest in 20 minutes. For Fenway and MFA you need an Uber. The Opera House is right outside the front entrance and we were lucky enough to catch Anastasia. We only ate at the restaurant for breakfast, but it had a nice buffet and the waiters were knowledgable about gluten intolerance and very friendly and attentive.

You cannot control the a/c. It was hot during our stay, around 90 degrees, and when we got back to the room it was hard to cool off because the a/c must of had limits placed on it. We would turn it down but it didn't cool down to the temp on the thermostat. At night we just slept under a sheet and pushed the covers back. Our daughters had the same problem two doors down the hall. They only leave you two wash cloths per day

The staff are pleasant and easily attended to my request. I feel secured. The room is neat. The location is excellent. Almost all attractions are walkable. Train stations are nearby. A wide variety of food selections/restaurants in the area. There are plenty of shops too.

Not that I didn't like. This is more of a suggestion. I think a complimentary bottle of water will be very much appreciated especially for the newly arrived guests that checked in late in the evening.

My first time going to Boston as my daughters wanted to see a show and we got the best seat in the house. Not only was the Hyatt convenient It had everything we needed and was right in the middle of everything. We spent the 4th July their watching the parade had dinner and breakfast in the hotel. Food was great and fresh. The hotel very clean with 24 hour staff cleaning. I do like the fact that the bathrooms are locked and you need your hotel key to enter as many people do come off the street looking to use the bathrooms but the hotel does not allow. This is a plus for me. I would recommend and stay again my next visit.

Well their is no way for the hotel to tell who is a guest or not, but as I said they do require you to be a guest of the Hotel to use their bathrooms and you cannot get on the elevators without your room key. I really have no complaints about this hotel.