Fresh berries in a buffet. Nothing ever ran out in the buffet and everyone was catered to. Elaine is warm and efficient. Cida is professional and welcoming. Hank is a gentle beast. Michelle, Caroline, Wilson and Kevin are lovely. Saida in Housekeeping is a super star. The Housekeeping staff overall are the best. The cooking facilities were excellent, and groceries accessible from a nearby Target. The room and bed were comfortable and the bathroom was just the right size. Ubers arrive within ten minutes. Suburbs like Norwood are under 15 minutes away. Boston takes around 40 minutes by car. It is a perfect central location in a quiet suburb with lovely people. Very safe. Very clean. Nothing lacking.

Air conditioner goes on and off at night at intervals.

Really friendly and helpful reception staff, housekeeping also friendly. Nice big room with lots of storage capacity and kitchenette.

Location from Boston centre was a little further than I thought, took over an hour each way. Occasionally, the floor in the main corridor was dirty with cereal and crumbs, bedroom floor also not clean on arrival, but minor.

My room was like a tiny, perfectly appointed apartment. It was cozy and very functional with a huge desk and a TV that swiveled between the bed and seating are (that had a couch). I only stayed one night, but this would be excellent for a longer stay (which I know Residence Inn hotels are designed for!).

I really had no complaints. The location is on an access road, but for me, it was perfect because my office is two minutes away.

This hotel exceeded expectations. Staff was very friendly and helpful, beautiful suite which was better than I had expected. Very convenient location just off highway.

Honestly nothing. I was on vacation with family, and visiting other family, so maybe 11 am breakfast close instead of 10 am? Yes, I slept in. I earned it!

I liked that the breakfast hours and pool hours were longer than most. The breakfast was very good,too.

I didn't like there were screaming young kids in the room next to us and parents that didn't seem to care, but that's not the hotels fault.

The place was huge and when I asked for a bathtub because I had requested one through booking.com they upgraded my room for free which included an extra bed

They don't have a larger selection of amenities like snacks. I needed apple juice for my daughter but they only had OJ which all 5 bottles were expired. But staff got me some apple juice from the kitchen

It's a clean Hotel, room , every where are clean, clean sheets, smell good, and very good breakfast, I like the way you can choose what do you want to take for breakfast, multiple choices, thank you guy's, stay safe and healthy.

None

Comfortable room, beds, kitchen area, quiet end room, free parking , delicious breakfast and nice sitting areas

Our reservation could not be found/ but eventually was located with a combo of our first 2 names not our last name! Looked fine in my paperwork but not yours glitch in system!

It’s close to Boston but not in the city, which is what we were wanting. We stayed in a suite so the kitchen was perfect. Staff was friendly and the daily breakfast was wonderful. Very comfortable bed too.

The only thing was the pool was very chilly.

warm comfortable room, excellent breakfast, friendly helpful staff, spotlessly clean and overall, we were very happy with our stay there.

we didn’t have our own transport so it would have been great to have a better selection in the mini market ie sandwiches