staff was super nice during check in, also breakfast was simple but good enough to hold over until lunch. (pretty basic options). another great perk was it was right across the street from Mall of america! very convenient if you wanted to run back to hotel and then head over again. also another perk was it was connected to TGI Fridays. Also parking lot was nice and big

beds were super uncomfortable and shower did not have a lot of pressure. the room definitely could have used more cleaning. curtains were dirty , an outlet was not all the way in, bathroom was not super clean either.

I think the property was in a good location next to Mall of America and the highway. The staff was very friendly and clean. Rooms were nicely updated. Was a great stay.

I think they need to invest in putting different restaurants connected to this restaurant. The TGI Fridays attached to it was terrible and the ihop had illegal activity happening in it when we went for breakfast at around 4:30. Other than that I don’t have any complaints. Just think those restaurants don’t represent this property very well.

Shuttle to/from the MOA being included was a bonus. But the hotel was still close enough that we could walk it when we wanted to. Staff was friendly no matter the time of day. Beds comfortable. When you're in your room you could barely hear the bus load of students that where there. Access to iHOP & TGIFriday's w/o leaving the building was great. We have stayed at other places for our annual MOA family trip but this was a better experience with a much better price.

When walking to/from the MOA the sidewalk access route wasn't cleared of snow enough for our daughter's wheel chair so we had to adjust our route a bit and go in through the parking lot entrance which was a bit frightening at one point.

Our plane was late coming into the city, our bags were even later. We missed the shuttle and took a cab to the hotel and the front desk guy was very nice and welcoming. We got a good nights sleep, my 3 yr old crawled right into bed and was super happy. Was nice to be welcomed after a very long trip. Breakfast was great too.

The air conditioning unit had a very loud rattle, but luckily I could turn it off with the wall unit so we could sleep good so it wasn't a big deal, room didn't get too hot.

Everything! The breakfast buffet was great. French toast, mini waffles, scramble eggs, biscuits, yogurt, fruit, cereal, bagels, English muffins, lots of coffee varieties, and best of all breakfast was served till 10:30. Even though you are right by the airport and airplanes fly over a lot, I rarley heard them, but my kid thought it was the coolest. Very close to MOA. The housekeeper replaced our used towels and tidied up our bathroom great.

The beds were too soft for my personal liking.

I liked the location of the hotel. The service at the hotel was great. My family and I had a wonderful time staying here. The hotel was clean and very cool on the hot days. The two pools and hot tubs were an added bonus.

I wish there was more seating in the room, an additional chair would have been very nice. My stomach got upset after I ate the eggs at breakfast. Most likely not fresh eggs.

This was my second stay here. We love the location and the breakfast. We love that we always have fresh towels and coffee.

Most of the staff were very friendly and helpful. One of the girls at check in was a little rude. Granted it was a busy holiday weekend but she was not very polite. Thankfully the other older woman took over and took care of us. The rest of the staff members were great.

Absolutely amazing. The staff were all super nice and friendly. The room was big enough for my family and the beds were really comfortable. I asked to be close to the pool because of the kids and they accommodated us perfectly. The pool area was great. I loved the breakfast in the mornings. It was a nice variety for the kids which I loved and I was greatful to not have to worry about buying breakfast. I loved that it was across the street from the mall and the shuttle was a great accommodation. I didn’t know that was available for us until we were headed there. Not having to drive and find parking was such a relief for us. This was a great stay. We were definitely pleased and we will be back.

There were long strands of hair in and around the tub so I cleaned before I got settled in. I usually clean the tubs and showers when I travel anyway because that’s just how I am so it didn’t put too much of a damper on my stay but still, it was nasty lol. There also weren’t many breakfast meat options for us as we don’t eat pork. Again, didn’t put too much of a damper on our stay. We just picked from what we could.

Loved the set up of the hotel. For example the pool area was very cool. My kids had a great time. The hours for the pool was great loved that the best. We got the best customer service absolutely loved our stay.

I wish there were more drawers in the hotel room. Not used to the fridge and microwave to be hidden and my clothes like socks, bra ect, all exposed on the shelves. Wish they had doors to hide behind. I like to unpack from my suitcase when I visit hotels.

The staff was fantastic. We had asked for a mat for the tub, since it was a little slippery getting out. We had also asked for a chair for my husband to sit on in the shower. And before we finished our breakfast it was at our room.

The toliet was very low to the floor and the bed was very firm. But that is the only negative about our stay.