I liked that my room was at the location of the training that I was there to attend. Staff was friendly and helpful.

I booked a room with a separate king size bedroom but when I got to my room it was actually 2 queen size. When I went back down to the front desk, they said they were sorry they did not inform me that I was not getting what I booked but they did not have any King size suites with separate bedroom and that they had over booked the King size rooms. The front desk staff stated that they tend to over book these rooms. I was offered to switch to a king size open suite but I preferred to have a separate bedroom away from the living/kitchen area.

Breakfast was great first 2 days , had to wait for them to get out last day of stay, was there for baseball tournament, team did not get breakfast before first game, as breakfast was not ready.

asked to stay extra night, staff made it work.

The room was nice I really liked that it had an extra room with the door and the breakfast was excellent

I'm not liking the fact that I haven't got my deposit back yet and there's no reason that I shouldn't

This property is well managed, clean, and well maintained. It has the comforting feeling of home. My husband and I were here to be with his mother during her final days of life. It was so comforting to come back to our room for a few hours of sleep each night knowing it would feel like home. The staff worked with us to extend our stay and we’re so kind. The breakfast is also amazing. I would definitely recommend this place to anyone coming to Kansas City.

The only complaint I have is that there were no eating establishments with walking distance, but other than that I have no complaints about the location.

Breakfast couldn’t have been better. Hot eggs and hash browns. Lots of choices. The room setup being more homelike with the studio apartment feel was a refreshing change from the usually crowded and cramped typical hotel room. Really liked the full kitchen even though we didn’t use it. The lobby was also very inviting and clean which makes for a great first impression. Overall a great stay.

Only small things that was an oversight on quality was a small dark stain on the comforter about the size of a baseball and the sheets on the bed were either put on sideways or they are not the correct size for the mattress.

Room and bed large and comfortable, location very convenient to airport, facilities well maintained and clean. Free shuttle to airport is nice and the driver extremely hospitable and helpful.

Breakfast very poor, very mediocre quality. Front desk staff okay, nothing special. Fan in bathroom inoperable, sink and tub needs plumbing work to unclog…

The staff were amazing and very accommodating. The room was nice, and the breakfasts weren’t bad.

Maybe having more variety for breakfast.

The staff went above and beyond to accommodate us. I have two special needs children and they DID everything to make the stay go smoothly!! I will definitely be returning to stay with them in the very near future!! Hotel stays are very hard on them because it is not there home. But the Residence Inn is like a mini home away from home. Any issues or questions that I had Diane was VERY Attentive to make sure ALL my needs were met. It made our stay go so very smoothly. And for that I am so very grateful!! Every staff member was so very kind courteous. Thank you all for going above and beyond.

There was no complaints.

The room was was a great fit for parents and two small kids; easy to find & get to; close enough to everything to be convenient, but also off the beaten path and felt very safe; breakfast was great; kitchenette was helpful.

The hot tub is marked as "permanently closed"; and a few small details were a bummer, like our dishwasher was wonky and tilted back which made it difficult to use, and a couple cleaning problems like chewed gum on our lamp in our room (I have kids, I've seen worse!) But nothing that would prevent us from staying again.

Breakfast was good, but needs more variety especially in breakfast meats. We loved the beds and the roomy accommodations.

One male employee at breakfast was not helpful. I guess Monday's breakfast ends at 9:30. I saw this Spanish speaking employee cleaning up, so I quickly went for more coffee. He had removed it. When I asked if I could get some, he just shook his head no.