Raven at the front desk was super friendly and helpful. The hotel was beautifully decorated for fall and offered hot apple cider and fresh cookies in the lobby. Our room was spacious and comfortable and breakfast was full of fabulous options with a very engaging staff ready to help with anything. Ample parking and quick check-in even with several buses arriving made this definitely a 10 on our trip!

The sofa bed/ couch was so squashed down we had to pile up the cushions on top of each other and send down for some pillows to use as a backrest..but they arrived promptly!

This was our first time staying at the Residence Inn in North Conway. We loved that the room was large, very clean and comfortable. It also had a nice kitchenette with a full size refrigerator, microwave, sink, dishwasher and garbage disposal. The bed was comfortable and the bathroom area was large. There was also a great breakfast included in the reasonable price, which made it an exceptional value, The staff employees were very friendly and helpful. We would definitely stay here again.

Maggie at the front desk was phenomenal, pool and hot tub clean and enjoyable.. they accommodated my room to have a mountain view on the top floor, they offered smores kits at the front desk and hosted a movie night fir the guests during the storm. All and all a nice stay.

my room wasn't the cleanest ie carpets still had some wrappers on the floor from previous tenants, eating utensils were not clean, bathroom had pee stains on side of toilet and on/ under lid. (I cleaned all of these things) Snow removal was subpart cars were not cleaned off or shoveled around. Lots of slippery spots.

The breakfast was amazing. Each day I woke up looking forward to enjoying a delicious breakfast. The location was a 10/10. Shaw's supermarket plus Walmart were less than a mile away. So convenient for a family of 3.

There was nothing I did not like about my stay at Hampton Inn and Suites. The staff was very friendly and accommodating to our every need and wants. House cleaning services were always willing to get you whatever you needed for your room. We enjoyed our time at the Hilton.

Well located. Well equipped kitchen. Very large flat and very comfortable beds. Well stocked bathrooms. Good isolation between the rooms of the flat. Free parking on the property.

Construction works across the road, meaning that you are woken up early in the morning. Isolation from the road noise is not very good. Breakfast was slightly disappointing (no cheese except spreadable cheese, no meat cuts, lots of disposable plates, cups, and cutlery instead of "proper" plates, etc.).

Spacious room, nice to have a kitchen, separate parents unit. Staff is very nice and helpful.

The first room we got was very dirty. Looked like it is cleaned but the floor was a disaster. Took pictures and showed the stuff, we got another room but without any compensation for the very bad experience.

All associates were polite, personable and very helpful. Property was clean and or organized. My five year old granddaughter left behind her beloved pink stuff bunny and the General Manager of the property went out of her way to search the entire room and kept in touch with us until it was located (Another associate cleaning the room found it). They are sending the bunny to us and we are waiting for bunny’s arrival to hear all about her adventures.

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Smiling , Friendly staff greeting when we arrived. Catered to our simple request . Clean & healthy smelling room with all essentials in room as one would expect but often not found. Attentive front desk and a reasonable breakfast.

Signage outside property made it difficult to locate entrance when first arriving.

The breakfast was very fresh and hot. The whole breakfast area was very neat and all staff we met were very polite & helpful, though not pushy at all. I enjoyed the quiet 6:30 opening with a coffee & newspaper they provided. My wife sleeps later than me so it was a perfect, relaxing time for me.

Sorry, but we ( my wife & I ) always talk about our stays every time we go away and we both agreed we were very happy & have no complaints. She loved the closeness of the outlets & other stores & I was happy with the restaurants & poo area.

Room and bed very comfortable. Best sleep of our trip at 4 hotels during our trip. Room and hotel were clean. Front desk was VERY nice, even our dog was greeted with a treat. Nice to have a hot breakfast included. Glad to have self serve washing machines/dryers available toward the end of our trip.

We were there Sunday-Wednesday. It's hard to find a place to have dinner. There were hour+ waits everywhere. Ended up going to a grocery store one night and eating early (2pm and 4pm) the other days. I understand more is open later in the week. The soap, shampoo and conditioner up up on the wall so if you are a bath taker, you can't reach them. Suggest next time, that they be installed lower.