This place really fit our needs. In a quiet, middle range place in Red Hook, Brooklyn. Our main needs were comfort, wifi, breakfast, proximity. We got all of that. Staff were really nice and they felt homey. Especially Erica at the front. The night time staff were a bit young and not as experienced but they were still very nice. Breakfast was a full breakfast with all the fixings and more, different special dishes everyday along with cereal, oatmeal, eggs, sausages, potatoes, juice, toast, bagels, etc. Wifi was great (we are intl guests). The room was smallish, but it's a refurbished building and it's truly done well. Clean, smells good, paint and trimmings are good. Beds very comfy, housekeeping is good. The walls are thin though mind you we only noticed a couple times with a baby or someone talking as they leave their room. Subway is a 10-15 minute walk, no hills. There's food and places to see nearby. Quiet area, safe. Check in and check out was good, they responded to my messages thru booking.com. Bathroom was very clean and comfortable. We enjoyed our stay, thank you.

I would suggest to them considering how many intl guests are there, that they have an option for making local calls at least. The room phones didn't have that option, but the staff offered me to use their phone in the lobby. The walls are thin though mind you we only noticed a couple times with a baby or someone talking as they leave their room. The elevator was very slow but we were on 2nd floor and it only got busy during breakfast time so where we took the stairs.

Love the location. Bed is comfortable. Shower is good pressure. Breakfast was added. Good effort but could use more options. Check in and out very easy

Keep improving breakfast - offer whole grain bread, maybe oatmeal and yogurt. Air temperature in room was very humid. Check A/C.

I have stayed in a lot of hotels. This one had the best hotel bed I have stayed at in a long time. Simply amazing. Room was very clean. There are previous comments that there is not coffeemaker in the room, that has changed. There is now a coffeemaker and two complimentary bottles of water. The staff was very friendly which was appreciated. I needed to stay in Red Hook to take care of personal business. The location and price was perfect for me. There is a good lobster restaurant a few blocks away and an amazing deli that makes excellent sandwiches (only open for lunch) one block away. I was happy to find this hotel for when I need to stay in Brooklyn. Modest, nice, clean hotel at a good price.

If you have to walk to the subway and don't know your way around, the neighborhood feels very industrial. I am familiar with the area and it was fine for me. Just a heads up to tourists. However, you are literally next to the Brooklyn Battery Tunnel, super fast to get to Manhattan by Uber or Lyft, which is good. Also walkable to other neighborhoods in that area of Brooklyn. No safes in the room nor safety deposit boxes available, no luggage carts at the hotel.

Rooms were perfect, clean and big enough, nice beds.

Staff is not very interested when you arrive. There is a selfservice incheck tablet which doesnt stand out. After standing in the lobby for about 3 minutes the lady in the corner on a laptop decided to say something. Not welcome or can i help you, but checkin is there on the tablet.... But now give me your name. My advise is receive your guests with a warmer welcome and explain, be proactive dont let your guest search. Not a biggy, just nice for your first impression

Good value for your money, safe location across police station in a good partly industrial neighbourhood. 15 min walk to metro or ferry. Ferry from Red Hook to Manhattan or Brooklyn Park is great for weekdays with excellent city views. Clean room, friendly personnel. We stayed with 3 persons (also a 7y old) for a week and do recommend this place.

Provide a local map with restaurants, bakeries, coffee bars, route to ferry & metro ;-)

The amount of space and upgraded rooms were much better than you typically would get for this price in New York.

The place was nice, and we are familiar with New York so we expect to walk, however in this case it was a fair walk to get to the metro. It would be great if there were some more basic facilities available within or closer to the hotel - in particular... a coffee machine in the lobby would go a long way!

The hotel is pretty easy reachable by car and metro. Around ten to 15 minutes away is a metro station. The hotel is nice, the breakfast buffet is a little spartanic, but that's not a big minus. Next to the hotel is a fire station, so don't wonder, if you hear sirens. A staff was nice and helpfull. All in all, I can't say anything negative about the hotel.

Bed, shower & breakfast were good

1) Although breakfast hours were listed as 6:30-9:30, I was told when I checked in that I should be there by 7 AM because they run out of food and don’t replenish. It was ridiculous to have to get up so early just to make sure the food I wanted would be available. Food items should be replenished until at least 9 am! 2) I requested a room with grab bars in the shower, & got a roll in shower. Although I didn’t need a roll in shower, a person who did would’ve been out of luck because the shower head was extremely high. I am 5‘6“ and had a hard time reaching the handheld showerhead. Also, again, although this was not an issue for me, it made no sense that a supposedly handicap accessible bathroom had a standard size doorway.

Convenient location, very friendly staff especially the gentleman that checked us in, good price, clean overall, nice AC.

Very noisy in the early morning (2am), like people were shuffling and walking around constantly. Then at 8am cleaning staff would be talking loudly down the hall and in front of our door (supply closet was directly in front of our room).

The room was spacious when compared to other NYC area hotels I've stayed at. Everything was very clean, and there were already extra towels without having to ask. This was one of the better "free breakfast" offerings I've seen, there was excellent variety and no powdered eggs. The parking area was perfect for accessability and ease of entry and exit.

The breakfast area was smaller than I would have liked. There was only one elevator, which was a bit slow. My assumption is that this was a building converted from another purpose and that could be the reason for the elevator situation.