I travelled from the UK and spent one week at the hotel. The hotel was much better than expected. However I must say the staff were exceptional and delivered a 5 Star service which made my stay much more enjoyable. Bob was especially good at sorting out any concerns I had, and went beyond the call of duty to make my stay comfortable. For the above reasons, this will certainly be my hotel of choice whenever I'm back in the neighbourhood.

Although they are undergoing renovations the staff was very helpful, especially Bob. The rooms are very nice and they are upgrading the exterior areas so that may be a plus in the future.

Older exterior areas but being updated now

The room has everything I needed, staff was friendly and helpful, the owner was so helpful

Nothing

The staff and location were amazing. Close to the Merchant Marine Academy and a wonderful Italian restaurant.We checked in late on a last minute reservation. The hotel staff created us and fulfilled all of our room requests. The best inexpensive hotel in the area.

The rooms were a bit dated and there is no facilities outside of the room

Great location. Manhasset is a cute and quiet town - train station to grand central station (which took 40 minutes) was 7 minutes walk away. SO many nice shops around and we also got the hot tub room so we would recommend it highly.

The tea and coffee making facilities were bad and mouldy. You can get fresh coffee inside the reception area but you don’t want to leave the hot tub sometimes

Rooms very clean. Smelled very nice upon entering. Staff was helpful. Good value for the room.

The configuration of the motel was strange. Its situated on a hill so the back is higher than the front. I asked for a 1st fl room but because of the hill, still had to climb up and then down set of stairs to get to my 1st fl room. I u derstand this is probably not the hotels fault but they could provide an elevator.

Honestly, I was hesitant. I thought, it’s only 1 night, how bad can it really be? It’s in Manhasset after all. It was wonderful! Sure they should probably rip up the carpet & swap out the drapes but really it was a great stay! The bed was very comfortable, the shower had great pressure, they gave free coffee. East check in, east check out. The poopy 1 star reviews are biased and quite unfair!

The carpet but really…to complain about carpet seems ridiculous.

The room was just the perfect size. We were there for a concert at the UBS Arena (Buju Banton Concert) a Reggae concert. We had a blast! I booked for 2 days.. 7/13/24 - 7/15/24. We were greeted well by the front desk. I will revisit again!!

The only thing was the snack machine was out, but a 5min walk to the 25hr gas station made up for it 100%.

Great location, free parking which was important for me. Only 20 minutes from JFK. I read tons of bad reviews and was kind of concern about my stay. No worries, there is no bugs, no roaches. Place is clean, stuff is friendly. Nice little Chinese restaurant next to it with delicious dumplings, make sure you try

160$ was kinda price for me

There is no food provided except coffee in the lobby and coffee packets for a Mr. Coffee in the room. Microwave and fridge with ample-size freezer. Can fit most dinners and ice cream pints.

No laundry facilities available. Need to be on first floor because no elevator available. Not handicap accessible but able to manage. No towel bars. Hangers mostly wire probably left behind by others. Unable to reach wooden clip-type ones. Could not remove from bar. Very bad TV provider (Direct TV) and poor reception. Can have daily housekeeping which is both a good thing but not good when the knocking happens twice in a day and you are busy or sleeping. Little card blew off the door handle. Motel is on a hill. Steep driveways unable to use. Even walkers would find them steep.