The staff (Shawana I think her name was) when I checked in to the hotel was very helpful, friendly, and courteous. The free breakfast was good, the room was great, the wifi was of adequate speed to stream plenty of porn, and the bed was very comfortable, Also, the happy hour (two hours, actually) with free beer and wine was a welcomed nicety.

The price of one room for one night seemed a little too high for the suburban area outside of Schenectady, NY. Also, the shower head stream was in need of either a cleaning or more water pressure, or both as some of the water streams were not flowing out in a straight line.

Great location, easy access, lots of parking, nice views. Rooms very clean and quiet, suite was well appointed. Beds comfortable, good toiletries. Breakfasts were excellent - lots of choices, different menu each day. Kim was in charge of breakfast and the kitchen - she was very friendly, kept the buffet well-stocked and very clean. All the staff were very friendly and accommodating. Everyone had a smile and all we’re willing to help out. Shawana was very nice at check-in and went above and beyond to help my daughter with her reservation and check-in. It was very nice to have a good restaurant right next door.

Some of the furnishings and carpets are a bit worn and tired, but everything is exceptionally clean.

Beautiful suite...nice and big; full size refrigerator AND freezer in the kitchen is such a bonus. Free daily breakfast was varied, so not the exact same things every day.

Thermostat in room is preset, and despite repeatedly dialing it down a bit cooler, it would reset back to its programed setting...so the room was never as cool as we would like it to be. Hotel shares its parking lot with two restaurants, so on certain evenings there is absolutely NO parking available, especially close to the doors. Why aren't the disabled spots marked for hotel guests only? Plastic utensils offered during the breakfast are cheap & flimsy; my forks were not able to spear food...kept bending. Either upgrade to better quality plastic utensils or use real silverware.

This is a clean and comfortable hotel with large rooms and suites. Most units have kitchens. Staff were friendly and helpful. Bear in mind, however, that this is not a full-service property. We liked the self-service laundry in the building. There is a restaurant very nearby.

Breakfast was included in our rate, but the options were very limited. Some interior fixtures are in need of maintenance and/or minor repairs ... for example, dresser drawers and kitchen cabinetry.

The room was big (a suite) bed was comfortable.. The room had plenty of amenities.. The front desk provided an early check in.

I did'nt like that we were charged $150 for incidental's.. I was told that's in case the room was destroyed in anyway. Granted my card was given a credit within 3 business days. It was a surprise that I've never experienced and didn't appreciate. I was also told all the hotels are doing it.. Never experienced with any of our stay's

Very nice choices for each day’s breakfast. Good selection of drinks to buy in the lobby. Loved the Schenectady photos in the lobby. Outdoor seating was great! Parking lot very clean. The front desk, dining room staff and housekeepers were top shelf-friendly, helpful, a bunch of real assets to the hotel.

No cell service inside the hotel. I had to go outside to call my husband and siblings. Kitchen sink dripped constantly. I reported that. The bed was very uncomfortable, lumpy. I had a hard time finding a comfortable spot. I couldn’t find a tv channel guide.

Great location Very friendly staff we had forgotten our food in the refrigerator. I called after we got home home and spoke with Shawana at the front desk,she went above and beyond to make sure I could come back and pick it up!

$150 incidental fee (really!!)

Breakfast was great. There were no waffles on the 1st day because there was no non-stick spray...;(

The shower. Either it was the shower head or the lack of water pressure - very difficult for me to get the shampoo out of my hair. And there was no sitting area for more than one person to eat in our room. There was no hot tub in the pool area.

The room was excellent and great value. Very handy to have the adjacent restaurant on the river. Enjoyed the reception on Wednesday evening. Would be good if it were offered on more evenings, in order that more guests could enjoy.

Property was a great location for us to travel to our venue.

The pricing from Booking.com were different. I tried to explain at the property but they shut me down.