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8.5

448 reviews

Tru By Hilton Asheville East, NC

Tru By Hilton Asheville East, NC

1500 Tunnel Road, Asheville, 28805, North Carolina, United States

Reservations:

+1-833-728-2041

Choose dates to view prices

Business center

Outdoor swimming pool

Free wifi

Fitness center

Air conditioning

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Tru By Hilton Asheville East, NC

Welcome to Tru By Hilton Asheville East, a vibrant and modern 3-star hotel located in the beautiful city of Asheville, North Carolina. The hotel is conveniently situated just 5.3mi from the city center, offering a peaceful retreat while still being close to all the attractions and activities that Asheville has to offer.

With 448 reviews from satisfied guests, Tru By Hilton Asheville East is a popular choice among travelers. The hotel offers a range of amenities to ensure a comfortable and enjoyable stay. Start your day off right with a complimentary breakfast, and make use of the outdoor swimming pool, fitness center, and business center during your stay.

The hotel features pet-friendly rooms (extra charges may apply), and offers free wifi and air conditioning in all non-smoking rooms. Additional amenities include a 24-hour front desk, elevator, designated smoking area, and facilities for disabled guests. Whether you're exploring the vibrant city or relaxing by the outdoor fireplace, Tru By Hilton Asheville East is the perfect choice for your stay in Asheville. Prices start from $81, ensuring excellent value for money.

At Tru By Hilton Asheville East, we understand that pets are a part of the family. That's why we welcome pets to stay with us! Charges may apply, so you can bring your furry friends along for an additional fee. Explore the beautiful city of Asheville with your four-legged companion by your side.

Cool off and unwind during the warmer months at our refreshing outdoor swimming pool. Please note that the pool is seasonal, allowing you to make the most of the sunshine during your stay. With its saltwater features, you can take a dip and relax in the gentle embrace of the water. Please note that pool access is limited to adults only, providing a tranquil and serene environment for your enjoyment.

When it comes to payment, we offer a variety of options to suit your needs. Cash is not accepted, but we gladly accept payments made with Diners Club, American Express, Visa, Discover, Mastercard, JCB, and UnionPay debit cards. Whatever your preferred method of payment may be, we strive to make your experience as seamless as possible.

Choose from a range of room types to find the perfect accommodation for your stay. Our Queen Rooms with two queen beds are perfect for accommodating up to four adults and three children. If accessibility is a priority, we offer mobility and hearing accessible options for your convenience. And for couples or smaller groups, our King Rooms provide a comfortable and spacious retreat. No matter which room type you choose, you can rest assured that smoking is not allowed, ensuring a fresh and clean environment for all our guests.

Closest airports

Asheville Regional Airport

11.1mi

Greenville–Spartanburg International Airport

49.6mi

Tri-Cities Regional TN/VA Airport

62mi

Most popular amenities

Business center

Outdoor swimming pool

Free wifi

Fitness center

Air conditioning

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Beach chairs/Loungers

Elevator

Rooms

King Room - Hearing Accessible in Tru By Hilton Asheville East, NC

Show 6 photos

King Room, Accessible

1 King Size Bed

365 sqft

Refrigerator

Air conditioning

+

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Queen Room with Two Queen Beds - Mobility Accessible in Tru By Hilton Asheville East, NC

Show 4 photos

Room - 2 Queen, Accessible

2 Queen Size Beds

365 sqft

Air conditioning

x4

+

x3

More details

Show 2 photos

Mini, King, Accessible

1 King Size Bed

Wifi

Refrigerator

+

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Show 2 photos

Mini, 2 Queen, Accessible

2 Queen Size Beds

Wifi

Refrigerator

+

More details

Room

Show 2 photos

Twin Room, Accessible

1 Twin Bed

+

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Room

Show 2 photos

Accessible Room

+

More details

Room Selected at Check in

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Guest reviews

8.5

448 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇺🇸

Alison

10

July 2023

The staff was beyond helpful and accommodating! They go above and beyond without having to even ask. One lady complained… loudly… about the omelette having meat in them b/c she is a vegetarian. I am too and felt I had plenty of options, but she wasn’t happy. They handled it very well and the of the time I was there, they had delicious scrambled eggs!

I had to run out around 8 to grab something and the area was sketchy. Closed down mall, etc. hopefully this hotel is part of a revitalization project. Oh the dumpster is next to the pool amd about 15 or so feet from the front of building. Friday is trash day. I’m sure we weren’t the only room that was woken by that. If there’s anyway to move that, I’d do it. But the staff more than made up for any inconvenience:)

🇺🇸

Cindi

9.1

October 2022

Overall, it was a very nice stay. The management and staff were so kind and helpful. I had problems with double booking from Booking.com and lost out on my King, hot tub suite for my birthday, but the manager spent over an hour with me to help me get a refund and assist me with another room. Over all, it was a great stay, beautiful location. I was close to the housekeeping lounge area where they were a little loud, HOWEVER, they were talking and laughing and I was happy to know they were enjoying each other and their jobs so all was good. They were all very sweet and did a great job. Thank you ALL for a beautiful stay there and for everything you did to help make our stay a nice one!

Everything was enjoyable

🇨🇦

Julie

8.2

July 2021

New property that has a hip modern feel to it, we needed a last minute reservation and the front desk staff was kind and helpful in showing us the different rooms available after I told her I was a light sleeper. She gave good guidance on what would be a good room. The location is also nice and has a beautiful view of the mountains. I had a really nice night there.

There wasn't any big things wrong but this could be a great property if they paid more attention to detail eg in general the room felt clean and nice but I found one pube in my shower, in the morning the coffee was cold and had grounds in it, the floor coming out of the elevator was super slippery from the floor cleaning and I almost fell! The front desk staff in the morning was not friendly at all. I had a good night sleep that night but I think things really echo in the hotel and if the hotel was full it would be quite noisy if you're a light sleeper. But it's a lovely location and decent value for money if you can overlook a few things and aren't a light sleeper. I did have a really nice night there.

🇺🇸

Phillip

10

August 2023

This was our first stay at a Tru Hotel. We were super impressed with the whole experience. We will be looking for the Tru experience everywhere we travel, from now on. The Lobby was so inviting and engaging. Such a breath of fresh air to stay in such a place as this.

There is absolutely nothing that I can complain about here. It was all good.

🇺🇸

Anonymous

10

April 2022

The facility was extremely nice - very clean & the lobby had tons of comfortable lounge areas (including a pool table). When we walked into the room, the smart TV had “Hi *Guest Name*” which I thought was a great touch. TV had options to watch Netflix, however you had to sign in using your own account. The bathroom was amazing - spacious, bright, and clean. Glass doors & great water pressure. Shampoo, Conditioner, and Body soap were included in bottles that attached to the wall of the shower. I personally loved the Body soap bc it didn’t leave a residue that cheap hotel bar soaps do & it smelled SO good. Hand soap & Body lotion were attached on the wall by the sink.

The bed was a little less comfortable than I would’ve liked. It had a fluffy topper & I do better with a stiffer mattress.

🇺🇸

Jeannine

9.1

November 2021

Loved the cool seating a mural when you walked in. Very neat vibe. We got some snacks at the front desk and things seemed to be pric d normally as I anticipated them to cost way more. We were actually given a handicapped accessible room so my expectations were exceeded because of reading all the review comments of everything being really compact. This was especially nice with a child.we didn't ask for it or expect it so it was nice.

My husband is gluten free so he didn't have many options for breakfast and basically every time I tried to get the 24 coffee during my stay it was out.

🇺🇸

Cuej

9.1

October 2022

Very nice and newer hotel. Enjoyed the lobby area and love that they had a pool table and other games to play. The gym was nice as well. The beds were comfy and the room was clean.

Don't like that the microwave is in the lobby. Wish each room had one because I didn't like having to leave my room to warm up my food.

🇺🇸

Elizabeth

10

June 2022

Love how clean everything is. The complimentary breakfast was awesome. Friendly staff. Modern decor. The customized welcome on our TV made me instantly more comfortable.

There was no ice bucket or water in the room. Only two big towels in the room for two people with lots of hair. The pool hours. I did not get to enjoy it within the 10AM to 10PM window.

🇺🇸

Rebecca

8.2

June 2022

The room had everything I needed for my stay. it was clean, well-organized, and comfortable. Nothing fancy but colorfully decorated and welcoming. I would stay there again.

my room was located above the fire pit and swimming pool and was a bit noisy until the swimmers and fire pit users retired for the evening… I will request a different location next time…

🇺🇸

Jenny

8.2

July 2021

Staff at check-in were unprofessional at times. One lady working there walked away talking to someone on cell phone saying something like "I'm about to quit bc these people are stressing me out"...there was ONE person at the counter checking in :/...how stressful can it be?

The pool is next to the parking lot where all the cars are driving around and you're breathing in exhaust fumes. Some of the staff were not friendly, or downright unprofessional. I don't have a lot of patience for people like that when I'm paying to stay there, so I don't feel I need to put up with people like that. I just overheard or had to witness the unprofessional behavior, it wasn't directed towards me directly, but still not cool to have to see that while on vacation.

Points of Interest Around Tru By Hilton Asheville East, NC

Attractions

River Arts District

5.9mi

Biltmore Estate

6mi

Pools

Location

  • Outdoor

Features

  • Salt water

Age restrictions

  • Adults only

Availability

  • Seasonal

Amenities of Tru By Hilton Asheville East, NC

Business center

Outdoor swimming pool

Free wifi

Fitness center

Air conditioning

24-hour front desk

Non-smoking rooms

Wheelchair accessible

Beach chairs/Loungers

Elevator

Stay rules - Tru By Hilton Asheville East, NC

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Tru By Hilton Asheville East, NC

Can I bring my pet to Tru By Hilton Asheville East, NC?

Absolutely! You are more than welcome to stay with your pet at Tru By Hilton Asheville East, NC. They have a pet-friendly policy in place. However, please note that charges may apply for your furry friend's stay.

When are the check-in and check-out times for Tru By Hilton Asheville East, NC?

Guests at Tru By Hilton Asheville East, NC can check in starting from 03:00 PM and need to check out by 11:00 AM.

Does Tru By Hilton Asheville East, NC offer complimentary parking?

Yes, there is parking available at Tru By Hilton Asheville East, NC. The parking is private, on site, and parking charges may apply. No reservation is required for parking.

What are the rates at Tru By Hilton Asheville East, NC?

A stay at Tru By Hilton Asheville East, NC can begin from a rate of $81. This is subject to change based on room selection and travel dates. For a clear price, input your desired stay dates.

What types of rooms does Tru By Hilton Asheville East, NC offer?

The hotel offers Queen Rooms with two Queen beds and King Rooms. The Queen Rooms have an occupancy of 4 adults and 3 children, while the King Rooms accommodate 2 adults and 1 child. All rooms have a non-smoking policy and the Queen Rooms are available with mobility and hearing accessibility options. The Queen Rooms have a room size of 334 sqft, while the King Rooms range from 291 to 366 sqft.

Which amenities can guests enjoy at Tru By Hilton Asheville East, NC?

Guests at Tru By Hilton Asheville East, NC can spend their time enjoying the leisure amenities offered at the hotel. The hotel features an outdoor swimming pool where guests can relax and cool off during the seasonal availability. The pool offers a unique experience with its saltwater feature.

Apart from the swimming pool, guests can also utilize the fitness center to stay active during their stay. The hotel also offers a business center for those who need to catch up on work.

For those looking for some leisure activities, there are additional amenities such as a pool table and board games/puzzles available. Guests can also enjoy some outdoor relaxation by the outdoor fireplace or lounge on the beach chairs/loungers provided by the hotel.

Overall, Tru By Hilton Asheville East, NC offers a range of leisure amenities for guests to make the most of their stay.

Is there a swimming pool at Tru By Hilton Asheville East, NC?

Tru By Hilton Asheville East has one pool available. The pool is seasonal and located outdoors. There are age restrictions, it is for adults only. The pool features saltwater.

What methods of payment does Tru By Hilton Asheville East, NC accept?

credit card.