Everything was very clean and fresh. The staff I encountered were very professional and courteous. Location to family I was visiting was perfect!

The bed. I was surprised at how hard the mattress felt. Also very noisy hallways, especially when people allow the doors to slam shut. What happened to closing doors gently? And walking in hallways without yelling at each other or up and down the hall? After a nearly 7 hour drive after working all day I got no sleep.

The beds and the pillows were so comfortable. Plenty of linens and everything we would need in the room. Very spacious lovely room. The patio wash absolute favorite place to be. Especially at night. The water fountain is lit up at night and there is a beautiful gas glass fire pit. All members of staff were just a delight to chat with. The breakfast options were diverse and amazing.

Nothing at all.

I loved that everything was clean and close to restaurants. Even though they had where your pets can stay everything still smelled clean and you wouldn't know that animals were allowed. The indoor pool was great too. Also the shampoo and shower gel smells amazing. I gotta find that.

Pillows was a little too soft for my liking but bed was very comfortable.

I like the area of the hotel near a lot of restaurants and shops. The staff was also very friendly.

I didn’t like how little parking there was. would come back at night and have to park on the street. Aldo did not like that housekeeping did not bring fresh towels and wash clothes everyday or dump the trash. i understand with covid they may not make up the beds and clean but reviewing fresh wash clothes towel and dumping trash should be something they still do.

Hotel was clean, and comfortable. Loved the way the entrance was done with a few covered parking. Really makes a difference in a rain event.

Ran into one issue with the AC unit during our stay. Fortunately it was a night , but the hotel front desk and manager on call quickly took care of the issue.

Very clean property, comfortable beds, nice pool. Check in went smooth and quick. My room was very clean and comfortable. Great breakfast and a lot of options to choose from. Definitely will be booking again soon. They also have grills and outside lounge areas. Nice kitchen area also.

Everything! We stay here regularly as we visit family. The staff is always wonderful, and the location and room are added value.

The breakfast is a little limited, but it’s not anything that’s a major drawback for us.

From the check in to check out and in between was excellent. Fred who checked us in and out was extremely pleasant, helpful and accommodating. Rooms and the hotel were extremely clean. It was in a great location.

There was absolutely nothing I didn’t like

Great location and very clean rooms. The service was great from check in to check out and it was definitely a good value.

The pool was a bit small so it seemed to stay packed and pool and gym were closed for cleaning alot. Was still great and clean though.

Everyone and everything was so very nice and fit our needs. The staff was very friendly and kept checking on us and making sure the stay was great and if we needed anything. We are going to use this facility every time we come to Charlotte for church.

The water pressure in the shower stall was low was the only thing that I can think of could be better. A balcony would be nice as well but not necessary. The indoor pool was out of commission when we were there for some reason. We loved our stay and will return every time we come to Charlotte for church thanks so very much