The property was extremely clean, parking lot well lit, beds very comfortable, very quiet, and the shower had plenty of hot water and water pressure. The most impressive thing was the staff. Wow!! The lady working the front desk at night during my stay was so friendly, I felt like we were old friends within a minute of meeting her. She was spectacular and set the bar for the rest of my stay. The lady working breakfast was also very friendly and made fast friends with all of us and some who had been there the day before were calling her by name as they thanked her and let her know if anything was getting low.

That I only needed to stay for 2 nights.

location is excellent near many restaurants and convenient to I-40. breakfast was very good. check-out was easy; just leave your keycards in the room in the little booklet. the bed was comfortable. the room layout was excellent with plenty of space for two luggage on the built-in rack. we didn't check the pool, but it's indoor. wifi was fast and reliable; i had no issues working and streaming all day. ample free parking.

walls somewhat thin and can hear people walking down the hallways.

Clean, nicely decorated room. Good location. Pretty quiet.

Reception was basic, utilitarian - not warm, welcoming. Breakfast looked nice but since there were no gluten free or dairy free options, I had to go eat elsewhere. Adding a couple of alternatives would have helped, ie: eggs without cheese (only premade omelets were offered), gluten free bread, nut milk (for cereal and coffee).

The staff was exceptional, very professional, helpful, and knowledgeable. I got it. The concierge Crystal was so helpful. I reported a bag of trash in the parking lot and the groundskeeper immediately took care of it. The next morning Temeka at the coffee bar so polite ask me did I need anything? And Anthony was very helpful and polite. It made my stay great and I will come back.

This hotel compared to even more expensive hotels we stayed in during this trip. Cleanliness was excellent. The lobby and rooms were very nicely appointed and the morning breakfast was great. Staff was very friendly.

This hotel met and even exceeded our expectations. We will definitely stay here during our next visit to family. I would definitely recommend this hotel to friends and family. A very nice place to stay.

Chefs are great.

Paid via Booking.com for hotel rm ($578.62 on 4th floor Exec Suite) which I didn’t want. Wanted & changed to #124, 1st floor. Arrived 2:15PM 7/19, global WiFi down so night desk couldn’t credit it. When checked out,day clerk couldn’t credit so called Amex to handle credit.

Perfect suite for a family of 4, the sofa bed was handy for our youngest. It was very convenient to have a mini fridge, microwave, and Keurig in the room. The room was very clean and comfortable. Having a mirror and shelf separate from the bathroom was also very handy for a family getting ready all at the same time. The room had plenty of convenient outlets and charging ports for our devices.

The facility was new and in excellent condition. The staff was superb and very supportive, and the room was very very clean and well appointed.

The location was a bit difficult to find even with my Garmin. The price i paid of over $250 for a single room with 2 queen beds was too high. The breakfast was good but scrambled eggs versus a cheese omelet (with what seemed like velveta cheese) was not as good or probably not appealing to wider audiences. The AC in the room was very noisy, even to the point of interfering with the tv sound it was so loud. Even when i turned the unit off, and kept it off for a long period, the unit continued to be noisy -- and continued thru the night. I assume, and hope, this is that unit only.

The room was clean!

The upper light on the bathroom mirror was burnt out; The bottom lining around the shower was starting to mold and looke a little cruddy. but I did not report itany of that. The phone seemed to be a cheap one and I could not hear from it. I called the desk on my cell phone and did fine. No worries.

The staff were all so eager to help and provide great service. Two people stood out! Tim who is in charge of breakfast was so friendly and went out of his way to serve us! Thank you Tim. I did not get the other young man's name, but he was cleaning the first floor and I made a mess and he cleaned it right up and said it was his pleasure to help me...this kind of service seems rare but I found this at this Holiday Inn Express! Thank you and we will be back!

They did not serve bacon for breakfast like in the past but everything is so expensive right now! Still had an amazing breakfast!