good central location, easy access to the beach, provided a room close to the elevator for a handicapped guest, it's a secure facility, clean, comfortable, and of course the breakfast is a bonus.

the volume on the TV was bearly audible and could not be adjusted. It 's good I don't watch mutch TV. The news would have been very helpful especially since FL was expecting a hurricane, but we could ot hear unless we stood in front of the screen. ( room 301) Wish it were not quite so pricy. I'm 78 and appreciate your security and comfort along with the other amenities, but have to save all year so I can afford the off season prices for a few days. I come from 9 hours away, and yes I could stay in a cheaper place, but I don't feel safe in a motel of partying college kids.

The location was excellent. The breakfast buffet was amazing and had everything you would want. They offered several hot dishes, waffles, pastries, cereal, etc. The facilities are somewhat dated but in very good condition. Everything was very clean. There was a lot to do, indoor and outdoor pool, hot tub, corn hole boards, wine, cheese and popcorn in the evening, cookies before bed. Several ice machines available to fill coolers, free use of beach towels and chairs. Washer and dryer available on site. There was plenty of free parking. We stayed in 6B and had an excellent view of the ocean and it was fairly private. Our maid service was excellent. We had fresh towels and trash emptied daily without having to request the service.

There are two buildings, we were in the second building and it did not have an elevator. We had to climb four flights of steps to our room, it would not be handicap accessible. The shower was acceptable but the water pressure was a little low imo. The bathroom was small but worked just fine for us. The breakfast was amazing but it didn't start until 8, some people may want to leave before that.

1. We loved our ocean view (not front) 2. The bed was SO comfortable!! We slept so well. And there was no noise from the rooms above us and beside us (and there was no vacancy so the place was packed). 3. The breakfasts were epic - the food was real and delicious and served. 4. Loved the little wine and cheese hour (not the best wine, but a fun time to mingle with other guests. 5. The pool was clean and delightful. 6. The room cleaners were so good. We loved the place and will definitely go back.

Both ice machines were out of service for a couple of days. In the middle of summer, that wasn't good.

I liked how professional & helpful the front desk staff were. I didn't have any issue checking in or out. I really was amazed on how clean the facility was kept. It seemed to me that housekeeping & maintenance staff worked around the clock. I can tell that the funds or revenue that the hotel makes it poured right back into the hotel & its staff. my wife and I really enjoyed our stay & we will be back there soon!!

I didn't like the view from my room #402. I would rather have a full oceanfront front view room. But the room was clean & spacious. The only other concern I had was that I was looking for a light switch for the balcony. I guess it comes on automatically. But the bugs were so bad out there with the light not being able to turn off. The balcony is my wife's favorite place to sit & relax.

The breakfast exceeded any buffet at a hotel. Quiche, wrapped to go pre-made hot sandwiches(variety),grits, sausage gravy, bacon, corned beef hash, hash browns(cubed breakfast potatoes with skins on), make your own waffles, biscuits, fresh fruits, juices, yogurt parfaits, cold cereal, assorted muffins(banana was my favorite), coffee and tea, breads and bagels. Happy Hour 5-6pm Wine and cheese daily Fresh chocolate chip cookies at 8 pm daily. Indoor pool and hot tub other building. Outdoor pool closes at dusk. Complimentary beach chairs! Pleasant staff. Very helpful front desk.

Signage for smoking section absent. The alarm in my room went off at 7:00 am. During vacation I sleep in.

We spent a great weekend in the Outer Banks in Surf Side. The hotel is in a great location, oversees the ocean, the decorations in the hotel were so cute and the staff was pretty friendly. Definitely going again if given the chance.

The breakfast menu could need some improvement and variety We were also staying at the hotel for two nights only and didn't need the room to be cleaned every day. So out of respect for the housekeeping staff, we put a "do not disturb" sign. We were surprised to find out that the room was still accessed by the staff. This is not something we appreciated.

Excellent location and amenities. Breakfast is generous but mediocre, however it does save a lot of money! Large 1/2 size frig in room is very helpful. Nice balconies over pool. Pools and jacuzzi are great. Beach access great. Beds good. Overall housekeeping (especially linens and towels were very good). Be smart and clean the bathroom yourself (kind of obligatory in any hotel). You could see they were working hard on maintenance and improvements. Fresh carpets, fresh woodwork, a lot of lawn care, fresh decor.

Most of the staff were AWESOME, but one dark haired girl on night shift was repeatedly snarky and dismissive.

Breakfast was excellent! They provided coffee pretty much all day. Popcorn in the lounge nightly was yummy! Beautiful pool! Staff was so friendly, manger & desk clerk on Saturday when we checked in was awesome, we even meet the maintenance worker in the elevator, she was so nice & polite!

One elevator for 4 floors. We used the stairs a few times because the elevator was so full & busy. It is best to bot use it around check in times, dinner time, or check out time. It is super busy.

Breakfast was excellent with a really good variety of food. Very friendly and helpful staff. Coffee and water was avaliable all day. Wine and cheese from 5 to 6. Excellent location near our favorite restaurant, Miller's on the Waterfront.

Pillows were very fluffy making it a little uncomfortable for side sleeping. The indoor pool is in a separate building. We didn't use it because it would be a too chilly walking outside to get back to our room. We thought our room had premium channels. But the TV is a Vizio and they no longer offer them. Despite these few minor issues, it was a great place to stay.

The views were spectacular!! The quietness of the room. The friendliness of the staff. How clean the room was…. The sliding glass doors were clear and had no streaks… perfect! And… the breakfast… beautiful dining area and the food was great! Everything really…. Even the heater was quiet and did not interfere with the sound of the surf 😊

The steps to the beach were covered with sand and I wasn’t able to go down to the beach…. I had broken my ankle and walking on sand seems to be difficult. But this was a minor thing….