Clean, convenient to walk to Nationwide Arena, breakfast at the restaurant was included with our booking.

I really found the valet should have been included in the cost. This isn't a cheapo hotel and the room was a few hundred for a night. I just thought paying over $30 extra for valet was tacky. Only other option would be to pay to park at a nearby garage so you're really kinda obligated. Bad taste considering the room costs plenty so parking should have been included.

The room was gorgeous! The staff were wonderful. There were a few things that were new to us like scanning the elevator, is that for safety? We are not from a big town. MIGUEL (front desk) was super helpful and I did like the text that was sent up as soon as we got to our room. It was a nice personal and helpful touch.

I truly loved everything about the hotel and services. The only thing I didn't like was the view. I don't think you want me to include a picture of that. But it was a very small dislike in proportion to the whole stay.

I loved everything about this hotel! From the welcoming screen with my name on it on the tv when I first entered my room to the staff and valets asking if I needed anything every time I came in and out the building! I would be visiting again and booking with the same hotel!

There’s nothing I didn’t like about the hotel..I loved it!

Loved that it was quiet and my room was clean

The hallways were dingy and there was garbage of the floor that stayed there the entire time I was there (>1 week). Seems like maybe you’re understaffed in the cleaning department. No room service.

Great location, good drinks/food at the bar, nice shower and professional hairdryer.

There were some cleaning issues in our room-coffee stain on carpet and down the side of the bed, whiskers embedded in one of the wash cloths, and the curtain was visibly dirty. Also there is an odd herbal smell in the hallways that I didnt care for.

The breakfast was amazing. The location was great and the restaurant was wonderful on the roof top. I would love to come back and stay again.

my first room I checked into was a dirty room. The staff did apologize and gave me a clean room right away. Everything was good after that.

Close to convention center and eateries. Very clean and modern. Staff was extremely nice and accommodating.

For the price paid, a small continental breakfast would be a plus and helpful for travelers.

perfect location for the convention center, walking distance to nice restaurants

our room wasn’t the cleanest. garbage still in the trash can, hairs in the bed, gunk in the shower area. no fluff left in the pillows, just disappointing for the price

great location with available food and activities around. the staff was super friendly

not being able to stream to the tv. you are stuck watching what ever is on the screen

the actual property was phenomenal, room lobby etc

parking was a hassle no convenience for guests at all, paying for parking is a hassle as well, there was hair left in the shower walls and drain. stain on the carpet stains on sheets.