Breakfast buffet was expensive, but the dining area is lavish. The parking was expensive, but street parking overnight was free/ $3 for 3 hours during the day. Overall the Hotel is very nice, it just has old fading carpet. Very nice staff and my adult daughters LOVED the Pool. I got a GREAT DISCOUNT, so it was absolutely wonderful as far as I am concerned. Pool on the 4th floor roof!! Awesome touch. I just wish it stayed open past 9pm, the best time to be in the pool is after dark.

Breakfast buffet price too high

Lovely chic hotel in right in the middle of downtown Columbus in the heart of it all. Close to so many venues. Bed and pillows and room temp, super comfortable. Nice restaurant on site. Outside pool and hottub also nice add ons for summer vibes.

Parking is extra, way extra $43.00 a night! Which is NOT ADDED ON when paying for room. This was my only negative. So if you paid say 220.00, add 43.00 more per night, making your actual total 263.00.

The ladies/gentlemen in the dining area were working their tails off to keep guests from waiting too long for a seat. Everyone was very kind and accommodating. Food was hot and delicious.

The front desk lady didn’t provide any information about the breakfast we paid for or about the incidental charge attached to my card- but it was explained to me later that when I checked in online I gave that authorization to place the charge on my card.

The rooms, pool, location and staff were awesome!

The pool hours are lacking, 9pm is a little too early to close. The thing that would stop me from booking again would be the valet parking fee. The other hotels with valet and the garages in the area have parking for a lot less. The hotel across the street had valet for $10 as apposed to the $40 we paid.

The hotel was never more than 20mins from anywhere (shopping, restaurants, attractions). The staff was incredibly friendly. The organization of everything from valet, to check in, to requesting something from housekeeping. The easy, zero hassle of checkout.

The paying for wifi and the rather overpriced breakfast buffet.

The staff was very accommodating to all our requests and even went out of their way to get us dish soap. It was also very nice of the restaurant staff to let us play boardgames at night at a table in the restaurant.

$43 for valet parking as the only option is too expensive

The staff was phenomenal. the room was very clean. The walk-in shower was perfect for a person with disabilities. The toilet was too low. It was not ADA regulation of 17”. I don’t know if it was even 15”.

The wedding venue that we came for, was at The Columbus Athletic Club. The club was within. a short walking distance.

The staff was exceptional at locating our reservation. One lady went upon and beyond after her colleague refused to look deeper into the situation seeing I had my confirmation number.

Very nice property. Everything in one place.

well customer service was excellent. it was kept clean around the clock .

toilet sit so low it was made for really short people. toilets need to be upgraded. didn't like that not at all

I was very content with the room. The location was perfect for what I needed. Valet parking was fast and easy to work with. If I travel to Columbus for work again, I would go back.

The restaurant food wasn't that great. The pool was closed, which was a bummer. I was bummed that the Wifi wasn't free. All in all, these were minor things.