When we checked in I had told the clerk we wouldn't be there for breakfast because I had to be at the hospital at 5:30am for surgery. He explained hopefully I don't have to have another surgery but anytime you book a room for a surgery let them know that you will get a discount. He went ahead & gave us the discount which i thought was amazing. I really appreciate him telling us that. We don't have alot of money to begin with then adding this surgery on top of everything plus living out of town this really helped us out.

There's nothing bad I can say.

Good Restaurant, there are some bad reviews I would not over think them. I did but gave it a chance and glad we did. Breakfast was good worth paying the extra rate on having it included for a bigger group. If not it's only $10 for buffet , on weekdays you only have option to choose a entrée, waitresses were friendly and accommodating. Bathroom was on smaller side for 3 adults and child. No microwaves in rooms but one in the lobby. Just minor inconveniences.

It was a regular hotel, reasonably clean and quiet. No major complaints, I just needed a place to sleep while attending a conference, and it served that purpose reasonably well.

Housecleaning was superficial; my bed wasn't made, although the covers were drawn up, the sheet underneath was as rumpled as when I left it. The top of the fridge, where the coffee machine was placed, had not been wiped down after I had accidentally sprinkled a bit of creamer on it.

Very nice, clean, modernized hotel spaces. I only stayed for one night so I didn't look at the pool or anything beyond the basics. You get a keycard to access the gated parking lot, easy in and out. The onsite restaurant is where the breakfast is served buffet style. Its not like a holiday inn express continental breakfast though, this is genuinely good breakfast food for literally zero dollars. Overall a very decent hotel that I wouldn't hesitate to stay at again.

The one thing I didn't care for was our check-in time. We were on paper to check in at 3pm, but arrived around 2:45 and told we would have to wait until 3. Not really much of a complaint, but it would have been better if we could have just gotten our room key at that moment.

The staff was very inviting. The restaurant within the hotel was awesome. The burgers were great! Staff in both hotel and restaurant were awesome and welcoming. Will definitely stay again.

The only complaint I have was that the pool was down the first night we got there for maintenance. It was open the day we left, and we got to swim before we left.

The front desk staff when I checked in were PHENOMENAL. They truly went above and beyond and were incredibly helpful and friendly. I also loved the pillow options and earth friendly toiletries.

The cost. I booked a hotel on the beach in Miami for April 2025 and the cost was a fraction of what I paid for this room.

All round good hotel and facilities. Emma on reception was great.. Bright cheerful and friendly. Super professional and went out of her way to help not just me but others all round. Would stay here again.

All round good. A bit corporate and decor could be more individual and updated.

The staff was very friendly! They let me check in ahead of my expected arrival time. The staff working the burger theory attached recommended some places in the area to try out as well.

If i'm being nitpicky, I couldn't close the bathroom door all the way due to some little sticker tabs that someone had put on the doorframe to hold the door. Not sure if that was the hotel but I couldn't get it to shut in order to lock it.

Location and friendliness of staff

Wi-fi was a nightmare, could not connect and had a similar situation last year. Front desk referred me to tech support and I was on hold for 45 mins prior to "hanging-up".

It was clean, comfortable, and the staff was friendly.

I’ve never stayed at a hotel where free breakfast wasn’t included, especially since it ended up being a bit pricey compared to other stays.