The proximity to different venues in the area. Definitely will consider staying again for futire events.

The homeless population nearby and the lack of parking due to events at the hotel. Hotel guests should not have to look for street parking. Especially is paying for parking.

I liked the cleanliness, spaciousness, and overall appealing design of the room. I especially liked their guest laundry service, as that was such a treasure to have in any hotel, especially when traveling. I liked the secured lobby and elevator entry as it made me feel safe.

I didn't like how they did not have housekeeping clean the rooms every day. They have a "five-day" policy in place that limits how often your room is refreshed. If a customer is paying full price for each day they stay in the room, they should receive full services each day just like on the first day, which includes a full cleaning.

Room was great, clean, and comfortable. The beds and pillows were nice. Towels were aplenty and the TV / room arrangement was great. It was quiet on our floor and generally didn't see anyone but the staff on the floor when we left our room.

We did have a weird thing happen with the Keurig machine which made us unable to use it---it had been sprayed (maybe with paint or something). I reported it when we were leaving--I am sure if i would have said something while there they would have taken care of it, but it was not that big of a deal since I didn't NEED it. We ate in the restaurant at around 10pm Sunday night April 1 it was not busy and yet it took forever! Then when the food arrived it was NOT fresh and honestly over priced for what we got. I think the burgers were reheated from earlier they were super dry. The chicken strips were over fried (and then microwaved) so that the chicken was so dry my daughter couldn't eat it. That was a bummer as they had good reviews for the food generally.

The sheets were so comfy. The bathroom was VERY clean. All of the towels were folded nicely. The snack stand was very convenient. The lobby is beautiful and filled with orchids and modern furniture. The room had craftsman decor on the door and the ceiling.

Nothing. The pool was clean and all other guests are respectful of the space. I don’t know if the pool was saltwater but it did not irritate or dry out my skin. I’m grateful the rooms were non smoking. We weren’t able to smell any smoke from other guests.

The staff was so nice, especially Randee. We arrived early, hoping to leave our luggage and then come back later to check in. To our surprise we were able to get a room at that time and it was so needed. Never have ever been able to check in anywhere that early, and we are going to stay there every time we go to Portland. Facility is very clean and comfortable. Streetcar right across the street from motel.

Did not feel especially safe walking neighborhood after dark.

I liked that it was very close to transportation, the shuttle to and from airport, walking distance from many places (we only used Uber 5 times), the rooms were amazing, tv worked, shower/bathroom a bit small but that’s fine. It was more than enough room for 3 girls. The pool was ok (small and chlorine was very strong).

Booking made it seem like the shuttle was free but it was not. It was $15 per person each time you took it. Then, the staff member did not give clear direction on where to meet the driver at the airport. We wasted an hour at the airport trying to find the driver.

The location was perfect for us, a 2 block walk to the Moda Center where we went to see a concert. The bed was comfortable and the pillows were the best in any hotel I have ever stayed.

The coffee machine is a Keurig, so it would have been great coffee; but there was no real creamer or enough sugar for my liking. Just 2 little packets of powdered creamer and sugar. I could not drink my coffee, very disappointing.

Room was very clean and comfortable. The lobby was clean and we were greeted promptly. Walking distance to the Moda Center.

I did not like that the restaurant in the lobby automatically includes a "kitchen appreciation fee" on the bill with no notice this will be added. It is a small percentage but I feel it is not right to add that on with no proof of where the extra money goes. Just another corporate money grabbing scheme.

Staff was fantastic and responsive. Room service was FAST and delicious! Our room was clean. The bed was comfortable. The temperature was great. The parking was close and there was enough of it.

There was water damage visible on the ceiling. The top doorlock thing broke while we were there. I was in the room and my husband didn't know I had put it on and went to open the door and it snapped. It didn't make me feel very secure. I think it was not very sturdy and already in a weakened state. The only other thing, which really wasn't a big deal is that there is what looks to be a tiny village of itty bitty homes. I suspect to help house the homeless. The area seemed fairly clean and I could look down into it. It was right next to the parking lot and I was a bit more concerned about my car. However, the car was safe and sound and we had a pretty fantastic stay.

Great hotel, safe and very central. Amazing staff - Mohammad at Front desk was amazing and very cordial. Everything was superb! Glad I am a IHG member! Room sizes are big and spacious. Eggs Benedict was superb too. Housekeeping has to be told if the room needs cleaning if you are staying for more than one day. They do need a reminder / nudge but the front desk staff is amazing amazing!

Nothing