Phone conversation.

Reservation cancellation was inquired, prior communication included verbal confirmation from a male representative. Detailed discussion, entailed charge stated as follows, definitely confirming implied cancellation related fee, "One night's charge." Acknowledging incurred unavoidable charge, I expressed expected callback later in the day. Debits occurred including two debits of $205 exactly. An email was received implying cash transaction, contradicting any debits confirmed prior.

Lobby coffee pot was always available. Breakfast bar was very good with different items to choose from, Location is excellent, accessible from the PA Turnpike, Interstate, US 220 & US 30.

Housekeeping was understaffed but did not pose any problems. When asked they were very helpful.

Very impressed with the staff. Front desk folks bent over backwards to help if we asked for anything. Breakfast was above average. Room was super clean.

Controlling the room temp was a challenge. It was either too warm or too chilly. We asked for extra blankets but got what looked like an extra bedspread. A piece of desk facing was loose and stuck out far enough that we had to try to avoid it.

One of nicest Hampton Inns I've stayed in. Very clean, beds comfy, large bathroom, plenty of space in room, has night light in bathroom which was great! Breakfast was great! General Manager was super nice as well as the rest of the staff. Very clean!

I thought the price per night was high especially for weekday. It's in Bedford which is in the middle of no where but it's right off the PA turnpike so I'm sure that's why.

The comfort and good facilities in the room. Breakfast was good. Staff were pleasant but busy.

Booking.com advertised that the hotel had an EV charger - they didn't. The hotel receptionist said they were not responsible for info on the booking.com site.

Very comfortable room! Great place to unwind after a long drive or a lot of sightseeing. Hot breakfast buffet offered early in the morning helped me start my day too.

Thermostat/climate control was a little hard to figure out when I wanted to adjust the temperature.

The breakfast was sub par- the eggs and breakfast meats were terrible

There were not many options to choose from if you weren't eating the eggs and breakfast meat. We complained to the food service manager and he offered to make us some bacon- which was sooooo nice- and made breakfast a little better.

Breakfast was good but I wish they would have trays to take it back to the room. Got a Room with 2 beds and it didn't cost any more the one with one bed and the room was very big.

There was a stain on the wall below the side of the bathroom sink. Would like to have checked in early but didn't have any rooms open till 1:45. Room was on the 3rd floor.

Traveling through to NJ. The beds were great and the pillows. Very clean. The front desk was so nice. Breakfast was good. We will stay there again when passing through . The pool was clean and the hot tub was also great! Thank you

Breakfast was delicious. The room was very comfortable. And incidentally, the town of Bedford, new to me, is quite charming.

I’m not a TV watcher, so maybe the cable stuff was the usual fare. But I found nothing worth watching.