it was a regular degular hotel place. nothing special but nice

the cleaning staff were so loud outside my room. slamming things and woke me up. continued for longer than seemed reasonable. the bartender was rude to me as well when I attempted to order something. really put a damper on my stay

The pool was lovely and so so warm! The restaurant is good and the staff overall was very nice and accommodating. Overall a really great day at the pool + overnight stay.

The room was a bit out of date, with a tattered shower curtain. The bathrooms near the pool could also use a refresh. Its a great hotel overall just a few cut corners that could add to the experience.

Beautiful hotel, amenities were great. Staff were super friendly and helpful

Found a bandaid in the comforter I was misled by the name to the location of walking distance destinations such as shops and restaurants. Pretty much everything needed to be driven to, "downtown" was misleading. These were my only disappointments

Friendly staff and clean rooms. The pool area was awesome! The kids loved it! Decent complimentary coffee in the lobby. Loved the shuttle service too.

The beds & pillows were super soft. If you like this type of bed, then you’re golden. The water pressure wasn’t the greatest but tolerable.

Our check in experience was quick and easy. The hotel is very updated and was close to where we needed to be in Providence. Our room was clean and comfortable. Parking is included in your stay here (It's my understanding that is not the case with other hotels in Providence). The pool area is nice and we enjoyed the hot tub one night. We ate in the restaurant one night and it was quite good.

Our only complaint was housekeeping. I know many hotels have signage in the rooms saying housekeeping will only come in if you put your sign out, to hang up your towels etc. There was none. And we left our sign out hoping for at least some clean towels and our stash of coffee/creamer replenished and housekeeping never came. I requested some extra towels and they were never delivered.

the rooms are so comfortable! the staff amazingly helpful and friendly. Loved having the little extras like cucumber water in the lounge area. it was a convenient jump to everything in Providence. They had a shuttle service. The pool was fabulous.

Just a few dusty corners in our hotel room and someone’s leftover pants on the shelf of the closet.

The hotel is beautiful and has great amenities for it's guest (i.e spa, pool, fitness center)

The location is nice but unfortunately you still have to drive places, as it is too dangerous/far to walk to most places...

The pool, the surrounding area. The bar staff were super friendly and nice.

Our room had not been thoroughly cleaned. There were a pair of underwear and socks from previous guest left on the floor behind a table.

Great resort-like updated hotel near downtown. Deluxe and a good value. Well designed modern interiors. Good for dogs. Free parking. Exceeded expectations.

I read a couple reviews that said some rooms could be noisy, so I requested a room not facing toward the highway and had no problem with noise.

Necole at the front desk was wonderful,friendly, and helpful.

If you are going to charge high prices and not inform people there is maid service unless you're staying for 3 nights....and that we have to ask for replenishment of toiletries/coffee etc....the very least you can do is let guests have a cup of coffee that we were told is ONLY for Medallion members... according to Brandon at the front desk...that seemed quite unhospitable to have to pay 3 dollars for my morning coffee. B