The room was clean and fresh! Staff was so nice and the convenience to the restaurant on the ground floor was great.

Stayed on the 8th floor did not realize it was an obstructed view was bummed about that. The coffee creamer in room was curdled. I also hated that we paid $78 for breakfast that was very expensive and nothing to write home about. We did not end up using valet parking because of an event next door it was causing back up and traffic. I had to park on the street. We were not going to be waiting forever for valet. We wanted to get into the hotel and start relaxing.

The location of this property was perfect for my needs as I was taking the AMTRAK to NYC the next morning. The staff was very friendly and efficient and made me feel welcome. I had also taken them up on their suggestion to dine at their restaurant on the property and it was also a terrific experience.

The location was perfect for my needs but, the price was outrageous. But, to be fair, all of the hotels in the area were similarly priced. I am assuming that there must have been an event in the city on that night for which prices were raised across the board. I didn't feel great about paying this much for being in the building for less than 12 hours but, I didn't have much of a choice given my circumstances. And, for the price, I would have expected a robe & slippers and a bottle of water.

Our room was 104. At times loud as we were next to the elevators. We looked out on a roof and 2 air conditioning units. It was hard to get ice. I had to go to the 7th floor and retrieve my own ice. The refrigerator in the room was warm.

No working refrigerator in our room. Hard to get a cold bottle of soda. Even the bottles in the “refrigerator” in the tiny shop behind the front desk were warm. It was glass and full of bottles of water and soda, but when you reached inside to get one they were all warm. The inside of the “refrigerator” was warm. Ice was at least 1 or more floors away.

We were there to see "Another Tequila Sunrise" an Eagles Tribute Band at the VET. It was amazing! The hotel was right next door. It was freezing, so the short 5 second walk was great! We loved being close to the venue.

We tried to get something to eat in the pub/bar downstairs after the show. They were closing in 25 minutes and the waitress and host were not happy. The bar tender on the other hand made us feel welcome and wanted to know if we wanted to drinks.

beautiful building. comfortable room. the bed was good although the pillows were extremely flat.. need a change. parking was available via valet only.

breakfast a la cart was average.. did not blow my mind. booked a room with a city view.. view was limited at best. door lock was given me trouble, and lastly the water pressure in the shower was not good enough… expected more.

Our initial room had a broken shower and they promptly moved us to a very nice room and gave us priviledges for the Club level. The staff were all very nice. The hotel bar/restaurant was also excellent. The location is the key - walking distance both to Brown (college hill) and a quaint downtown area. Also the train station is less than a 5 minute walk with hourly express trains to Boston.

Nothing

Front desk held my keys hostage when my cc was locked and they couldn't process the payment. I didn't find this out until I was getting my car from the valet. Not a phone call or a text msg letting me know about it. It was so embarrassing. They authorized my card at check in but didn't finalize the payment until the next morning. They could of let me know prior to checking out.

Room was very comfortable and clean. Bathroom had excellent quality products and good shower. The bed was too soft, but the linens and comforter were very nice. The King size room was large, had a desk with chair and pull-out table plus a divan. Staff were friendly and helpful - they responded immediately to requests.

Soft bed. On the pricey side.

The Providence Renasssance is very close to the Shopping Mall, 5 minutes walk. The rooms are excellent, large and comfortable. Staying here was an excellent experience. All the hotel staff served us very well and with great courtesy, we will certainly return.

Nothing wrong

Location! close to Brown University campus for reunion events. Greeting at the door upon driving up and every time we returned. No fuss electronic registration. The room was comfortable and spacious enough for our needs.

Restuarant was only fair and prices were high. Nothing more to complain about.