We liked that the hotel was close to a lot of different things that we wanted to do or restaurants that we don’t have in our hometown so we could try new things. We traveled with 2 dogs so we knew we would be on one of the bottom levels with access to the back door of the hotel to be able to take them outside but it was a nice surprise when they were still able to upgrade our reservation from a deluxe king to an executive king room.

The elevator closest to the back door was pretty slow. We never used the other elevators and I know the hotel was 7 floors however waiting what felt like 5 minutes each time for an elevator that you can hear running and not stopping at every single floor is a little excessive

They only clean room every 3rd day of stay. You have to discard your own trash. The breakfast was hit and miss depending how early you went down. I requested extended 2 hr stay or for my bags to be held because of late departure and they wanted $40 extra but I finally allowed me 1 hr because they didnt want to hold my bags. Maria, who checked us in, was pleasant Cristina of Night staff was extremely helpful when I needed extra toiletries, garbage bags and fixed heater that would not turn on. Gave us information as to getting around.

The gentleman who checked us out needs retraining as he couldnt answer a few questions and said I had to wait for Manager who wasnt available. Not sure I would want to stay there again.

The two room king suits have amplible amounts of room, especially if you have little ones. There is lighting in every corner of the room, with 2 large windows giving off lots of light. The hotel is in a very convenient location, right off the interstate and down the street about 3 lights away from the mall, bookstores, food, shopping centers, etc. The hotel has a snack pantry located in the lobby for late night treats if you're too lazy to go to the gas station next door.

The carpet is old, a little gross, and has stains everywhere. The same goes for the couch, I believe they have been there since the hotel first opened.

The staff is amazing...

Clear holes in maintaining the roof and the bathroom in the lobby area...

Hotel inside is nice and clean, room was comfortable and clean ,the staff very nice and helpful, breakfast war ok needed more variety fruits and pastry.

In 3 different occasions I wrote in the questionnaire about the pet fee for a small pet and after I called the front desk I was told the charge is $50.00 dollar charge in case the pet damage anything and after 5 days I will get reimbursed after they charge $25.00 dollar for every day we stay is sad I picked this hotel for my wedding anniversary and learned about this charges very dissatisfied.

EVERYTHING!!! My suite is set up like a nice apartment. With a large full living room, plenty of storage and a separate bedroom through glass French doors it’s more then accommodating while I’m displaced from my apartment flooding under a couple of inches of water. The staff have become more like friends than business acquaintances. I’ve stayed at about ten hotels now. From basic extended stays, higher end expensive extended stay hotels downtown for >$2,000 a week. I’m uncertain as to how long this is going to last, however, I’ve found where I’m starting at until my place is fixed.

I wish the laundry room was on my floor lol

The hotel is in a good location and has strong value. I would have preferred a hot breakfast but I understand the equipment had to be replaced. This hotel seems to be the choice of out of town workforces with all the big trucks and fleet vehicles.

I didn't prefer to have to call ahead for room service

The hotel was clean and the staff friendly. The room was large, updated and clean. A quiet hotel in a great location. Easy access to downtown, the parks and zoo. Plenty of places to eat nearby.

The breakfast buffet could have offered a few more choices and been available, especially on the weekend until 10:00 am. The only disappointment was the outdoor space available to walk our dog. they do have a nice outdoor courtyard but dogs were not allowed. For a daily $25 fee there were no amenities for the dogs, They had to be walked and taken off the property to do their "business" and there was no outside spot to sit with them and enjoy a nice day, even a bench would have been appreciated.

Good size clean room. Good value for money.

Breakfast @ 7.30am, the tables needed cleaning. The hot food counter was splattered with food and slop. The protein was empty, they had no bread ( we even asked for it, and they said it was finished). Yogurt empty etc. It was a real letdown!

Everything was up to parse everything was exceptionally clean nice people were nice they accommodated everything for every need and we appreciate it so much.

There was nothing we did not like about it it was just exceptionally awesome quick responses.