We stayed on our way up to Illinois from Alabama and then liked it so much we stayed again on the way home. Front desk staff happy & helpful. The entire building smells fantastic! Our room was nice, clean, and cozy. The afternoon clerk suggested a new restaurant (2 minute drive just down a little further on the service road) called Old Glory. Great recommendation. I saw several guests enjoying the hotel breakfast, but I didn’t get anything. It was a little crowded as I was leaving.

I wish there were exhaust fans in the bathrooms. The little bar area will be great once you find a bartender.

Breakfast was really good but I was disappointed Mrs Bettie was no longer working there.She had a way of making you feel extra special.I was looking forward to having conversations with her.Overall it was a nice trip but like I said I was looking forward to seeing Mrs Bettie.

Nothing I had my son with me and he express how comfortable his king bed was.He said he never took a nap in the middle of the day but really really enjoyed the facilities.

Only place in town that could accommodate my large family

No fan in bathroom. Had to retrieve own linnens for pull out sofa bed despite common sense saying there’s people clearly needing bed. Front desk staff was either super nice and friendly or completely void of social skills. No in between. The second day crew is the only reason I don’t say this place is terrible

The room was large and clean. The hotel was beautiful and close to many restaurants. The staff were friendly and helped us with our needs. I was there for my VietNam Army vets reunion. The breakfast had a menue where we could order things not normally found in other hotels. Most other places only had a continental style breakfast. I've stayed at Best Western Hotels and would not book any other Hotel Chain. They are the best value for the money.

Breakfast items were really going quickly and we were lucky to get what we wanted. A little later in the morning and we would have not been able to get yogurt etc. even though there was over an hour until breakfast was over.

Would have liked more fresh fruit selections. My husband did NOT like the coffee maker at all. What happened to the regular coffee maker instead of the pods?

The property itself was very clean and within easy reach of everything.

There was a stained (dirty) comforter on one bedding set, and I had to go to front desk to remedy the situation. Staff very apologetic and helpful concerning this. The coffeemaker in the breakfast area is slow and requires the attendant’s expertise often.

Did not get up in time for breakfast so I can’t say. Our room was not ready until about an hour and a half past check in. We were understanding. I know businesses can be short staffed. Staff at front desk was awesome. The lady that was bartending was also friendly. Beds were comfy, room was clean. The only thing negative was the landscaped areas in the parking lot were full of weeds, so not very attractive. But in general, was a nice place to stay.

The location was great. There was a cracker barrel restaurant very close to the hotel and that was nice. The morning breakfast was really good. The staff kept the food stocked. The room was nice and comfortable.

They probably were short on staff perhaps as the trash cans were pretty full in the breakfast/lobby area.

The hotel was centrally located near where I was going to be visiting this weekend, and that made it very easy to get around when it was necessary for us to get an Uber. The beds were very comfortable, and so was the temperature of the room. I would definitely stay here again.

There could’ve been a more thorough job of cleaning in the corners of the bathroom, including in and outside of the shower.

The staff was awesome!!! I was very impressed with them. I did feel bad for them, though, because they were working pretty hard and taking a lot of grief from the customers for not manning the front desk because they are helping other guests on the property. I feel y'all are pretty understaffed which I understand nowadays because it's tough to get employees to stick around.

The TVs were old and I couldn't get sound to come out of 2 of them. I also didn't see any security around. I was a little nervous about a teen/early 20s male that kept showing up at the gym when I was working out. A security guard would have made me feel more safe.